Catalyx Exchange Reviews 

54
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I have been trying to withdraw to my wallet and it’s been in under review since 10/7 and it’s 11/12 now. Try to send message to customer service and no response. I haven’t received anything as to why... See more

Rated 1 out of 5 stars

One day, when you are trying to login to your account you receive: "Something went wrong. Please contact customer support" From my experience, "Something went wrong" has to be their slogan. J... See more

Company replied

Rated 1 out of 5 stars

The buying experience is awful. I could watch my limit buy order in the book and it was entered at a price lower than my actual limit. The fees are bad enough and my order would keep going unfille... See more

Company replied

Rated 1 out of 5 stars

I wanted to transfer funds from my Catalyx wallet on the 9th of december 2023. As of today 6th january 2024, the transfer is still pending. When I try to reach customer care i always get an au... See more

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Asset Manager Service
  4. Currency Exchange Service
  5. Money Transfer Service
  6. Non-Bank Financial Service

About Catalyx Exchange

Written by the company

Catalyx is one of Canada's most reliable, fast, and secure digital assets trading platforms!

The company was founded in 2018 by top talents in the tech and finance industry to develop features that make it one of the best and easiest Canadian platforms to trade on, leading the way to a limitless financial system.

The cryptocurrency exchange gives you access to TOP assets & markets so you can focus on creating wealth while your funds and transactions are secure and protected.

Join us and start creating wealth today by buying, trading, and holding cryptocurrencies with ease.

Ready to get started? please visit: https://catalyx.io/

For support or feedback, visit: https://support.catalx.io/en/


Contact info

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1.4

Bad

TrustScore 1.5 out of 5

54 reviews

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1.4

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(54)

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Rated 5 out of 5 stars

I had no clue it could be this easy!

Before using Catalyx Exchange, the world of cryptocurrency was daunting, if I’m being honest. But after I signed up, it was obvious to me that this is a platform that isn’t just easy to use, but it’s one where the customer service panel will answer any questions you may have as well – it’s so user-friendly, there’s no hidden tricks or hoops to jump through. On top of that, the low trading fees are even better! I have friends and family who were like me in the sense that the idea of cryptocurrency and trading was way too confusing and seemed risky – and with other sites, it really can be – but after coming across Catalyx, I’ll definitely be recommending it to them. I really believe that this is the site all Canadians should be using for cryptocurrencies, because it’s not just reassuring to know they’re also Canadian, but they’re also a platform where you can tell they care about your experience. Couldn’t recommend them more!

February 27, 2021
Unprompted review
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Reply from Catalyx Exchange

Ana thank you for taking the time to leave this amazing review! We are glad you like the platform and have recommended it to your friends and family, it is greatly appreciated!

Rated 5 out of 5 stars

Wow so easy to use and customize!

While watching a close friend of mine use the website, I saw how clean and easy-to-use the dashboard was and had to check out Catalyx Exchange for myself. Being Canadian, I did find it a bit comforting to know that Catalyx Exchange is based in Canada, plus I always feel a bit of pride supporting local companies. Before diving into the world of trading cryptocurrencies, I scrolled through the FAQ and actually learned a few things I didn’t know about digital currency. Before I even signed up, I was able to have a look at the market and trading platform, so streamlined and user-friendly! The registration process on Catalyx Exchange was such a breeze, I had my accounts connected and was signed on and customizing my dashboard in no time. I’ve definitely been enjoying the experience so far, and am happy to find answers to my questions whenever they ever pop-up. I’ll be thanking my friend for the tip, I’m so happy I found Catalyx Exchange.

February 26, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you so much Laylah for taking the time to leave your review! It is greatly appreciated!

Rated 5 out of 5 stars

Very straight to the point

Very straight to the point, you get what you need without hassling through the marketing, list selection or being overloaded with information. The background ease your eye. You can already check the currency conversion without signing up. The second thing I like, customer support that give you a range of solution that solve some of your question without asking. That's a rare gem of customer service!

February 25, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you Daveoh for taking the time to leave your review! Our customer support team will be so happy to hear your kind words, they work very hard to make sure our users are assisted right away!

Rated 5 out of 5 stars

I recently got into investing…

I recently got into investing cryptocurrencies, since my cousin had also started, and we thought it would be a good idea to try it! The app was extremely easy too use, and when we were comparing we noticed that the commission fees were very low! So I would highly recommend first time cryptocurrency traders to definitely try this site out!

February 21, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you Jennifer for taking the time to leave your review! We really appreciate it!

Rated 5 out of 5 stars

Easy to use!

Great website, very easy to use! Definitely would recommend it, very accessible and user friendly

February 21, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for your recommendation, we really appreciate it!

Rated 5 out of 5 stars

Loved the cheap commissions!

I love exchanging crypto currencies, and stumbled upon Catalyx Exchange, I was a bit confused since I was new too the site, but was easy to use once I got all logged in and started trading. I was especially surprised by the low fee to trade my currencies, and ended up loving the site. I can't wait to keep trading my crypto currencies with Catalyx Exchange.

February 21, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for taking the time to leave this review Alysa!
So happy to hear you like the site!

Rated 5 out of 5 stars

Wow, I'm surprised!

Recently, I've been using Catalyx Exchange to trade my cryptocurrencies. And I must say, I'm impressed! I first signed up, and as soon as I saw the interface, I could do everything at the touch of my fingers, and was extremely easy too navigate the interface! And when I contacted customer service for some questions, they were extremely helpful for guiding me through the questions I had! If anybody is interested in trading there cryptocurrencies, I would highly recommend using Catalyx Exchange, due too the low commissions, and great customer service, that guided me through a fantastic experience with this site!

February 20, 2021
Unprompted review
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Reply from Catalyx Exchange

Ty, Thank you so much for taking the time to leave this amazing review! Our team works very hard, to make sure our customers are taken care, right away and for you to notice, makes it all worth it! We appreciate your kind words!

Rated 5 out of 5 stars

Good for beginners

Good for beginners. Easy to use.

February 20, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for your review! Glad you like it!

Rated 5 out of 5 stars

It's very easy to use

It's very easy to use, and e-transfer is processed almost instantly. Definitely will recommend it to my friends.

February 19, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for your review and recommendation!

Rated 5 out of 5 stars

User-friendly, trustworthy, and Reliable!

I have been trading cryptocurrency for the last few years, and CatalX has been the best by far. As an exchange based in Canada, this trading platform is one of my favourites for several reasons. CatalX is absolutely easy to use and has a customizable dashboard too. Their customer support is always quick to respond and resolve my queries. I also had access to their resource center that helped me find the right answers when I needed support. Even their exchange rates are often the lowest and they have very high buy and sell limits. CatalX also has several payment methods available to the users for easy trading. So whether you are a beginner or a seasoned crypto trader, I would highly recommend this trading platform.

February 10, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you Sheethal, for taking the time to leave your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words!

Rated 5 out of 5 stars

Great platform for buying and selling crypto in Canada

I've been investing in crypto since 2017 and I'm glad to have found Catalx. It's a very easy exchange to use, even if you are new to crypto. Some of the best exchange rates I've seen and very low rates.

Highly recommended to anybody looking to buy Bitcoin and other cryptocurrencies in Canada.

February 9, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for coming to CatalX!
We are happy to hear that you like the Exchange and enjoy the low rates and fees! We try our best to make them as competitive as we can, so that there is no reason to go anywhere else!

Rated 5 out of 5 stars

Great experience, very easy to use

As an active investor, I’ve found Catalx.io to be the most robust and easy-to-use cryptocurrency exchange for Canadians. No tech skills required—this site makes it simple to trade cryptocurrencies for anyone; if you can send an email, you can use Catalx.io. I love the interface and the customizable dashboard saves so much time by having all the info I need right at my fingertips. Whether you’re a seasoned crypto trader or simply want to try it out, Catalx.io is a great platform to use.

February 8, 2021
Unprompted review
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Reply from Catalyx Exchange

Hello Catrina,
Thank you so much for your feedback, and for taking the time to leave your review.
We are happy to hear that you were able to navigate your way through the site with ease and that you enjoy having all your trading history and information at your fingertips, through the Dashboard!

Rated 5 out of 5 stars

Great website and great people!

Such an easy-to-follow website for buying, selling, and trading cryptocurrency. With where the world is going, it is imperative to stay with the times and hop onboard any vessel to the future and crypto-currency is no different. CatalX makes the world of cryptocurrency more accessible.

February 1, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for your kind words!

Rated 5 out of 5 stars

I have always been looking for a…

I have always been looking for a hassle-free crypto trading experience and I believe catalx.io is one of the best platforms I have used with really competitive crypto prices along with real-time exchange rates. The dashboard has many features and is very customizable.

January 31, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you!!

Rated 5 out of 5 stars

Easypeasy- highly recommend

Quite new to all of this and like many I was reluctant as to the security of cryptocurrency and the how too. I’ve been using Catalx now for about 4 months and I’ve been amazed at the ease in buying and selling of BTC amongst others. The fees are much lower than other platforms and Ive recommended using Catalx to my freinds, family and colleagues. First rate!

January 30, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you Bill for your kind words and for sharing your experience with Catalx, with your friends, family and colleagues, very much appreciated!

Rated 5 out of 5 stars

Most robust Canadian crypto exchange

I've been using CatalX for about 2 years. There are quite a few Canadian crypto exchanges now, but I would say CatalX is the most robust of all. I tried few other Canadian exchanges, too, but I wasn't really satisfied with them as much as I was with CatalX.

They offer the lowest trading fees in Canada (as far as I know) and also the most number of currencies while all the other Canadian exchanges only offer a few. It's always good to know that I have more options. I like that they keep improving their platform, too.

January 30, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for your kind words!

Rated 5 out of 5 stars

Loving the Catalx platform

I'm loving the Catalx platform right now. In my opinion, they are the best crypto trading platform in Canada. Funding the account from my bank was seamless and easy. They’ve got bitcoin, ethereum, and so many other coins. They've also got the lowest fees. Lovin it!

January 29, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you for your kind words!

Rated 5 out of 5 stars

If you're Canadian

If you're Canadian, this is it. Enough said.

January 28, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you so much for your kind words!

Rated 5 out of 5 stars

Simple and easy to use

I just recently started investing into crypto, and this exchange is great. It's simple and easy to use, and I can purchase my coins very quickly through the e Transfer method. Overall very satisfied.

January 28, 2021
Unprompted review
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Reply from Catalyx Exchange

Thank you so much for your kind words!

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