Catered Ski ChaletsReviews 

271
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So far so good. I have just booked a catered chalet for Easter next year with Will Coleman. He has been very helpful and his communication has been excellent. Lets hope the trip goes as smoothly as... See more

Rated 5 out of 5 stars

We are a group of 14 which can sometimes cause problems, but after speaking to Claire i soon realised nothing was too much trouble. I gave her a long list of our requirements & the chalets she short... See more

Rated 5 out of 5 stars

Flora helped us find a holiday for February 2021. She came up with good suggestions based on our dates and recommended one we hadn’t actually considered as we’re not aware of it but have now booked as... See more

Rated 5 out of 5 stars

I gave Catered Ski Chalets a pretty impossible task, to find a ski holiday for our group at very short notice and my operative (Kirstie) responded brilliantly. Within 48 hours we were booked and re... See more

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4.9

Excellent

TrustScore 5 out of 5

271 reviews

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4.9

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(271)

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Rated 5 out of 5 stars

So far so good

So far so good.
I have just booked a catered chalet for Easter next year with Will Coleman. He has been very helpful and his communication has been excellent.
Lets hope the trip goes as smoothly as the booking.

September 4, 2020
Unprompted review
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Rated 5 out of 5 stars

Jules was amazing!

Bit late reviewing my trip from Jan this year (2020).
4 of us booked a ski holiday to Val Thorens, France for 1 week in the third week of Jan this year. We had an amazing time, the chalet was run by Skiline and the catering was second to none.

I booked the holiday with the help of Jules de Burca, our agent. Originally we started out as a group of 10 then down to 8 then 7, 6 etc. Throughout the whole process Jules was amazingly patient and accommodated our annoying changes in group size with no fuss. She still worked to find us the best deal and advised us appropriately about what to expect at each stage.

Jules was approachable, friendly, open and honest at every stage during our booking. Sh was so friendly and made the whole booking experience as stress-free as it could have been considering the circumstances!

If it wasn't for Jules I would have given up organising the trip which would have been a shame because it turned out to be be amazing!

Thank you so so much, will definitely be using Catered Ski Chalets again for future trips!

April 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great service again this year

Great service again this year from Kirstie who was very patient as our party’s requirements kept changing. After exploring a number of options, we have just booked the very first chalet Kirstie recommended to us - great value and perfect for discovering a new ski area. Thank you Kirstie!

March 11, 2020
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Rated 5 out of 5 stars

Great service from Charlie

Charlie was really patient whilst plans and availability of 16 people changed on an almost daily basis but in the end we found a chalet that suited dates, budgets and needs. Can't wait for the holiday!

March 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very responsive and found us a lovely chalet that suited our requirements and our budget. Thank you Kirstie.

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Feb half term - I asked the impossible

I asked the impossible. Find me a chalet for 22 people, on the piste, with easy access to ski school ... in February half term!!!
Su was awesome, performed a miracle and found us an excellent chalet and within budget!!!

February 29, 2020
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Rated 5 out of 5 stars

Just got back from an amazing trip

Just got back from an amazing trip, organised at the last minute by Alex. He got us an unbelievable deal on a family half term trip when other ski companies had almost nothing available. Very grateful!

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent professional and friendly…

Excellent professional and friendly customer service!
After spending an entire week trying to find a suitable chalet holiday for a single traveller without success, I was referred to Catered Ski Chalets by one of the large tour operators. Kirstie was extremely helpful and came up with a solution for me within 30 minutes. I also spoke with Adam to place my booking who was equally helpful. I will use this company again in the future without fail. Highly recommended by my experiences so far.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Charlie was very helpful …

Charlie was very helpful excellent communications by email and telephone this is our first ski holiday for a family of eight Charlie was very patient found something that suited our budget looking forward to our trip new year 2020.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

A seamless, stress free service

This is the second time we have booked through Catered Ski Chalets and I’m sure we will use them again.
The first time was in 2018 with a party of 12 (not related). We received great assistance that time and it was easy for us all to pay separately online, and they had great patience sorting out everyone’s personal ski hire.
This time, it is only 4 of us and Su has been quietly helpful following up to see what she could do. Her customer service was first class and it was a delight to deal with her. The booking was complete in no time at all, with all information immediately available on their portal - so easy.
Thank you 😊

February 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Georgia at Catered Ski Chalets

Georgia at Catered Ski Chalets was friendly, knowledgeable and efficient throughout our search and final booking of our ski chalet. Selection takes time while a group compares their extensive list of quality chalets, resorts, locations and price. Georgia was really helpful and we are super excited to have booked a great chalet for our group. I would definitely use your services again and recommend them.

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

Friendly, helpful, knowledgeable staff who endeavour to find the best deal for their client. Alex, Will and Flora all contributed to making the finding and booking a suitable holiday easy. It's why we've used the company again. Salut!

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Su was very helpful throughout the…

Su was very helpful throughout the identification and booking process.
She understood our requirements and quickly provided a selection of good options.
In particular , she followed up discreetly to ensure a decision was made.
Looking forward to the trip

February 11, 2020
Unprompted review
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Rated 4 out of 5 stars

Adam was helpful

Adam was helpful, friendly and got the best price they could. Follow up is good...so far! Will be my first port of call for ski holidays from now on.

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Good and friendly service

Good and friendly service. My adviser Aaron could not have been more helpful and I got the holiday that I wanted at the price I was looking for. Good ongoing communication both by email and phone. I would certainly use them again.

January 31, 2020
Unprompted review

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