Catnets Reviews 2

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

Heavy duty powder is paint, items arrive damaged and susceptible to rust

Andrew is more focused on making a point about replying to me 'within two minutes' (it was actually twenty), than he is on resolving my issue.
The entire product is compromised with three quarters of the components having severe damage to the heavy duty coating that the customer service rep Andrew refers to as paint.
I have received a sub par product that arrived in a shambles and paid $133 for shipping to NZ. item is not as advertised, very poor quality and I am still awaiting a further response about how they intend to 'make me whole'. For such an expensive product that I am purchasing to protect my Persians, I am very disappointed and would not recommend.

May 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Best Cat Netting Around

I’m absolutely in love this company! My indoor cats love going outside in the summer. I have a fenced in backyard, but sometimes they manage to escape over the top. Ive been using a cheap plastic snow barrier fence along the top to keep them inside. It rips, it falls, and it’s just plain ugly. I’ve looked for an easy and reasonably priced alternative for so long. Everything seems outrageously priced and not what I really wanted. When I found Catnets, I thought I’d try it out after doing a lot of research and reading many reviews. I’m in love with it! It took some time to put up. So you have to be willing to put in the time and effort for this kind of project, but the results are amazing. I couldn’t be happier. It’s not an eyesore which is a huge plus. In fact I can hardly see it until I’m near it. It keeps my cats in the yard, and I feel like I don’t have to keep my eyes on them every minute. They are happier and I am happier. It has held up great so far. What I really appreciate the most was that the company was willing to ship me free samples to see the fencing firsthand and to help me choose what type of netting worked best for my personal needs. That is very important for me on a large purchase like this. I really can’t rave enough about this cat netting or company enough!

May 3, 2024
Unprompted review

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