Cattasaurus Reviews 4,237

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 476 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently express high satisfaction with the products, often highlighting their cats' immediate and sustained interest in them, whether for play, scratching, or napping. Many people praise the quality and durability of the items, noting they are well-made, sturdy, and hold up well to aggressive play and clawing, suggesting they will last for years. The ordering process is frequently described as easy, and the delivery service is consistently fast and efficient, with many customers receiving their items quickly and with good communication regarding shipping updates. However, some people encountered minor issues, such as a zipper being a bit tough to align during assembly or receiving an incorrect color for their order. A few customers also mentioned that their cats were indifferent to the products or did not use them as expected, despite the general positive reception.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with the... See more

Quality

Customers had positive experiences with quality, praising the sturdy materials and excellent construction of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their orders... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy ordering process and... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of assembly and setup of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The BOGO was the reason I bought the Cat Cave. I'd been interested and honestly, I wouldn't pay full price, but since I got one free I felt it was worth it. My cat loves it and immediately went in.... See more

Rated 5 out of 5 stars

These cat caves are AWESOME! They could not have arrived at a better time! Having 10 cats stuck inside, with 8" of snow outside, makes these new treasures a curiosity they can't ignore! The zipper was... See more

Rated 5 out of 5 stars

The shipping went well. The order came quickly. At first my 2 cats were not interested at all. Within a week, the two were chasing inside and out! My original purpose for getting the Cattasaurus was b... See more

Rated 5 out of 5 stars

Kept me up to date on processing n shipping item. Emails seem personal n response was quick. The cats absolutely love their cattasaurus… so much so I’ve already bought more n given one to a family me... See more


Company details

  1. Pet Supply Store
  2. Online Marketplace
  3. Pet Store

Written by the company

Created out of love for furry friends, our mission at Cattasaurus is to offer products that improve the quality of your pets everyday life. Get well-curated, high quality kitty supplies from premium merchants all over the world at the best price points, and experience the best team of reps right at your service 24/7. That's shopping at it's finest!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Zippy's Sanctuary

Our cat was inside the cattasaurus before we could finish zipping it together. Zippy loves the top bowl and play cutout on top. He spends many ours a day sleeping in the cave. He spends more time in his Cattasaurus than his Condo tower. I ordered the jumbo size.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

My cats love their cat cave

My cats love their cat cave. They're still trying to decide if they like the water fountain. Cattasaurus shipped my order very quickly and I would have no problem recommending them to anyone.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Don't order from this company, it's a scam

Ordered two cat fountains with filters, and subscriptions for refill filters for both, from Cattasaurus for a stupid lot of money. They sent one fountain and no filters. Email response from customer service says they don't send you any additional fountains, or your filters and refill filters, until after the 90 day trial period expires. WTF am I supposed to do with a fountain that has no filters or refills when you're supposed to change the filter every month?? What a scam, do NOT recommend.

Now I get to begin the horrific attempt to return this fountain. Wish I had checked the reviews on this company before ordering.

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

Took a little but loves it now!

She was wary for a few days. Then I put a pinch of cat nip on and inside. Since then it's one of her favorite places. She loves to lay on top. She explores inside when treats are dropped in.

April 2, 2026
Unprompted review
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Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

I ordered a fountain and after waiting a week or so for shipping info, I emailed the company and they responded that it was a pre-order. No where on the order page did I see this was a pre-order product. Item finally arrived, I set it up and my cats are not drinking from it. I reached out to them now has been 3x to ask how exactly someone can only return an item unused when the only way for me to see if my cats like it, is to put it together, add the water and see what happens. 3x and not a PEEP OUT OF THEM. HORRIBLE HORRIBLE CUSTOMER SERVICE. Do yourself a favor and look elsewhere.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great Prodcuts and a Great Company!

I have three of your Cat-Cave tunnels. My cats LOVE, LOVE, LOVE them! I just bought one of your new, large sized cat fountains, and my cats love that, too! I really like its size! My three rescue cats and my rescue Chihuahua all drink from it and the larger capacity really helps! It is aesthetically pleasing and technologically advanced, as well! Cattasaurus is a great company, offering great products and has great communication and customer service! We highly recommend them!

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

My picky Himalayan cat loves it

My picky Himalayan cat loves it, Sleeps in it often, I bought a ball of yarn, larger than most balls and I push it to go around and he likes to Chase it around also,he never scratches it unfortunately only any carpets. I am very pleased with it. I have a interactive ball, he chases it inside the cattasauurus, this entertains him till he gets tired, also the ball jumps out thru thru the hole, he loves that, or we play fingers and paws thru the hole, I give both toys a 10+

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

What a Surprise

Both my cats jumped from the box to the cattasaurus. The free ones I gave family members and they said amazing. I got rid of the mini cat tower and the soft sided cat hits. Big Thanks 🫶🏾🫶🏾🫶🏾

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

Easy ordering

Easy ordering, fast shipping. I wish my cats loved them as much as the ones in the ads, but they are exactly as described.

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Our cats love these!

Our cats love these! They love sleeping in the middle on top and playing through the small hole. We randomly find a cat laying in one playing with a toy out the opening.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Makes Kitties Happy

Makes Kitties Happy. Our brood love this. It give them someplace to play or hide or sleep. Well made and extremely resistant to the scratching that will happen.

March 26, 2026
Unprompted review

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