Cattermole Group Ltd Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Electronics & Technology

Information provided by various external sources

Derby’s best-known family run independent repairs company. Featuring two generations of the Cattermole family the company has been keeping Derby, Derbyshire and the surrounding area’s homes and businesses working since 1970. With over 70 years of experience between us we are authorised agents for sales, service and repairs for most manufacturers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Professional, fair price, reliable

Installation of an American Fridge freezer and removal of old one. Prompt, (Notified by phone half an hour before arrival.) Very pleasant, efficient and helpful. Everything checked. Advised on setup and use of appliance before left. Would definitely use again.
Highly recommended.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Part ordered on next day delivery. Arrived on time. Thank you. Would use them again.

July 8, 2022
Unprompted review
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Rated 5 out of 5 stars

Great customer service!

Had a slight issue with a product (through my own fault) but a quick phone call sorted everyhting. Excellent and fast customer service!

November 14, 2019
Unprompted review
Rated 5 out of 5 stars

First Class Service

I had a problem with my Amana Ice Maker and was going to order a part from Cattermole on line.
After speaking to Dave he explained it may not be the part that I thought that needed replacing.
He advised me to try a few things before ordering He was correct I would have ordered the wrong part.
The part arrived safety and I fitted it. The problem was not rectified but after speaking to another member of staff who kindly rang me back I was quickly able to sort the problem out.
I have used Cattermole previously for parts and have always found there service and advice first class I would highly recommend.

September 2, 2018
Unprompted review
Rated 5 out of 5 stars

Fair pricing, honest and friendly

We called Cattermole Electrical when our oven element burnt out. Of the few companies we called they actually responded with a very reasonable price and turned up promptly. The work was completed by one of the owners and he was quick and efficient l. The price was exactly as quoted. They cover most electrical items in the kitchen and we will definitely use them again:

July 4, 2018
Unprompted review
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Reply from Cattermole Group Ltd

As a local family business, thank you Richard for your honest review. We love to do business how we’d like to be treated. Hope you manage to get up to Skye to visit the Talisker distillery.
Adam Cattermole

Rated 5 out of 5 stars

Top service, helpful and friendly

This is the second time I have dealt with Cattermole Electrical. They are to far away from me to use them for actual repairs bit fortunately I’m quiet handy. But the level of service they have given me and helping diagnosing the problem and giving me service manual information to test and fix it is brilliant. Thank you Jamie. They are now my go to guys for all Home electricals.

April 1, 2018
Unprompted review
Cattermole Group Ltd logo

Reply from Cattermole Group Ltd

Thank you Ryan for your review as a family business it means a lot that our values come across with our service.
If we can ever help or advise let us know.
Adam Cattermole

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