Cattery001 Reviews 

42
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I had a very good experience with Cattery 001. They got back to me quickly, found the right boarding option for my cat, and clearly explained the whole process. My plans later changed and I had to can... See more

Rated 4 out of 5 stars

Great communication and all of my questions were answered. I didn’t have to worry too much about my cats even though it was their first time being away from home. The sitter was very accommodating and... See more

Rated 5 out of 5 stars

Had a great experience! I had a trip planned and decided to try cat boarding for the first time, the sitter I was matched with was excellent took good care of my cat :) I was provided with photos... See more

Rated 4 out of 5 stars

Quick response and a detail run down of how it all works, they matched me with a sitter really close by and put me in touch with them quickly, it was all transparent and I felt safe leaving my cat wit... See more

Company details

  1. Cattery
  2. Pet Boarding Service
  3. Pet Sitter

Written by the company

UK’s number 1 Cage-Free Cat Boarding Community. Cattery 001 is revolutionising pet care in the UK as the trusted, cage-free alternative to traditional catteries. We connect cat owners with fully vetted and experienced home boarders in London, Manchester, Birmingham, and across the UK. We believe cats deserve the comfort of a real home, not a metal pen. Whether you need holiday boarding or daily visits, our sitters treat your cat like family. Why thousands of owners choose us: SAFETY IS OUR PRIORITY. We accept less than 20% of sitter applicants, ensuring every home is vetted and secure. ZERO CAGES. Your cat enjoys 1-on-1 care in a private home with the run of the house. TOTAL PEACE OF MIND with daily video and picture updates. Join the community that puts your cat’s happiness


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.5

All reviews

(42)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Cattery 001. They got back to me quickly, found the right boarding option for my cat, and clearly explained the whole process. My plans later changed and I had to cancel, but they were very understanding and the cancellation went smoothly.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Had a great experience! I had a trip planned and decided to try cat boarding for the first time, the sitter I was matched with was excellent took good care of my cat :)

I was provided with photos and updates throughout my cat's stay which helped give me peace of mind while I was away.

I would recommend!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great team

The people who looked after my cat were lovely and he seemed to enjoy his stay the update everyday really eased my mind :) and booking it was super straightforward and I will be using them again

July 17, 2026
Unprompted review
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Rated 5 out of 5 stars

This is the 1st time I have used a…

This is the 1st time I have used a service like this for my 2 stay at home cats.The regular contact with pictures and videos was the best it really kept me at ease. The is the best service out there. I would highly recommend them. The price was also affordable. I cant wait to use them again.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Big Thanks to Fei

Big Thanks to Fei , She is an incredibly responsible and patient dog sitter. She genuinely cares about every dog she looks after and always makes sure they feel safe, comfortable, and loved. She pays close attention to their individual needs, keeps owners updated, and handles every situation with kindness and professionalism. It’s clear that she treats every dog as if they were her own. I highly recommend Fei to anyone looking for a trustworthy, caring, and dependable pet sitter.

July 17, 2026
Unprompted review
Rated 4 out of 5 stars

Great communication and all of my…

Great communication and all of my questions were answered. I didn’t have to worry too much about my cats even though it was their first time being away from home. The sitter was very accommodating and understood our concerns. I just wish that we were told that there would be other cats there a little more explicitly.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Very friendly and fast communication

Very friendly and fast communication. I was given three choices of host family to choose from they allow me to do three viewings with all of them. Eventually I went with Ada she was amazing gave me updates all the time even bought my baby girl some treats obvious I paid her at the end.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Cattery 001 was very responsive to…

Cattery 001 was very responsive to messages and providing assurance before we booked, which was very helpful since this was the first time we were boarding our cat. They were also really quick to arrange where our cat would be staying.

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS PROFIT DRIVEN COMPANY THAT DOES NOT MAKE ANIMAL WELFARE AND CUSTOMERS THEIR PRIORITY!

AVOID AT ALL COST!!!!!

This is basically a middleman service finding random cat foster homes (sometimes even without doing a thorough check for their previous expertise or doing a proper background check or ID verification) on rednote or social media for you while charging you extortionate prices for the intermediary/agent services.

My agent matched me with a greenhorn who could not understand English and had little experience, and then to another who did not even have any cat sitting experience while exaggerating to me that both were extremely experienced beforehand.

MOREOVER, IT'S STATED ON THEIR WEBSITE THAT THEY WILL NOT TAKE ANY RESPONSIBILITY IF ANY HARM HAPPENS TO YOUR CAT(S), even though they were the ones responsible for finding these cat sitters for you.

For the sake of your cat and if you love your cat, you WOULD NOT find a cat sitter/foster home with this profit driven company that would do anything to benefit from earning the agent fees and take no accountability for their arrangements afterwards!!!!

June 18, 2026
Unprompted review
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Reply from Cattery001

Thank you for taking the time to share your feedback.

We’re sorry to hear that you were disappointed with your experience. However, we would like to clarify a few points for future readers.

Cattery 001 carefully screens hosts through an application process, including interviews and identity verification where applicable. We continuously review our onboarding process and are always working to improve the quality and consistency of our host network.

Regarding host experience, every booking is discussed with the customer before confirmation, and customers always have the option to decline a proposed host if they are not comfortable proceeding.

Our Terms of Service clearly explain the role of Cattery 001 as a booking platform, including how responsibilities are allocated. This is standard practice across many booking platforms and is fully disclosed before a booking is confirmed.

Animal welfare has always been our highest priority. Whenever concerns are raised, our team actively follows up with both the customer and the host to help resolve the situation as quickly as possible.

We genuinely value all constructive feedback, as it helps us continue improving our service for both cats and their owners.

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Rated 5 out of 5 stars

Excellent service

Excellent service, cannot recommend it enough! I was quite anxious about leaving my 4 month old kitten for a weekend for the first time and the team were absolutely fantastic at accommodating all of my requests. The booking process was straightforward and the team took the time to answer all of my questions, arranged a virtual viewing, and shared multiple daily updates so I could enjoy my holiday knowing my kitten was well looked after. Thank you for looking after little Chaaya so well, will definitely use this service again!

June 5, 2026
Unprompted review
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Reply from Cattery001

Thank you so much for your kind words and for trusting us with little Chaaya’s very first boarding experience!

We completely understand how nerve-wracking it can be to leave such a young kitten for the first time, so we’re delighted to hear that our team was able to give you peace of mind through the booking process, virtual viewing, and daily updates.

It was an absolute pleasure caring for Chaaya. She was such a sweet little kitten, and everyone enjoyed spending time with her.

Thank you again for your trust and recommendation. We can’t wait to welcome Chaaya back for her next stay!

Warm regards,

The Cattery 001 Team

Rated 5 out of 5 stars

Cat sitting experience

Kay was extremely friendly and caring with our cats. We were able to see where the cats would be staying beforehand. Our cats love the outdoors and being in the garden, we were a bit worried that they would be unsettled but they settled in well with Kay.
She sent us pictures of them throughout their stay which was very reassuring. The communication was very good. Overall we are very pleased.
Thank you Kay

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Serious company, very responsive!

I contacted Cattery 001 since I am buying a kitten (just 8 weeks old) but unfortunately I'm travelling for the first 5 days! Nightmare! Cattery 001 were very understanding and they said they could help me being very experienced with kittens and that they would look after him like a little baby with all the care needed. They were very responsive and offer a good price. In the end I didn't need the service but without a doubt I am going to contact them next time I travel!

May 13, 2026
Unprompted review

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