Care Business Associate Training Reviews 16

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Career and Education Provider
  2. Coaching Center
  3. Education Center
  4. Educational Institution
  5. Emergency Training School
  6. First Aid Station

Written by the company

Care Business Associate Training, or CBAT as it is known, is a national provider of educational face to face and online care training, based in Southport, England. As an organisation, CBAT is fast becoming one of the UK’s leading providers to the health and social care market. As a leading provider of training services, CBAT deliver across the UK daily and with a team of over two-hundred established trainers varying from health and safety experts to leading clinicians. Whatever your Healthcare Training requirements, CBA Training can provide every Care Training Course you need. Whether you are a large care organisation, a single care home, or someone looking to update the individual care training qualifications, trust CBAT to deliver.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing Experience with CBAT Training: Unprofessional and Unwelcoming

I was really disappointed with the CBAT training. I went in expecting a high-level, professional experience, but it honestly felt pretty basic. The material just wasn’t challenging, and a lot of it seemed like it was thrown together at the last minute. The slides were a mess—way too much crammed onto each one, which made it hard to follow along or take decent notes.

On top of that, I didn’t feel comfortable with the trainer. He made comments that seemed racially insensitive, and it made the environment feel unwelcoming and awkward. That’s just not okay, especially from someone who’s supposed to be a professional educator.

Overall, I would not recommend CBAT to anyone looking for real skill development or a respectful learning atmosphere. There are much better training companies out there.

August 12, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company to work with

I've been working as a freelance trainer with CBAT for over 4 years, and it's genuinely been a fantastic experience. The team is supportive, professional, and always approachable. Communication is clear, and I feel valued in the work I do. They care about both the quality of the training and the people delivering it, which makes a real difference. I’d highly recommend them to both clients and trainers alike.
Hopefully many more years working together.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Sensible, hardworking, caring Team

I have been a freelance trainer with CBAT for a year training in the Health & Social Care. I have freelanced with some other training companies in the past & CBAT is by far one of the best.

They are supportive, open, honest, kind, hardworking, helpful & thoughtful at Head Office. The boss, Paul Blane has a great passion for this industry, which is close to my heart, having been a registered nurse for over 37 years.

The office colleagues value his principles in their dealings with me as a trainer. The courses are regularly reviewed with up to date information for both trainer and delegate, regular meetings with trainers and evolving new courses & visions of what will be required, helpful & useful in the future for the industry in sensible, practical ways. Hip Hip Hoorah.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Associate with CBAT since 2022

Associate with CBAT since 2022. Hugely positive experience. Delivered a range of training from Safeguarding, Mental Heath and more recently guiding cohorts of learners through ILM courses which has been a privilege. These qualifications are structured very well and the support given to learners is excellent. I have also developed courses for them and their internal checks before training is delivered is thorough, ensuring clients get the very best.

All of the office team are supportive and despite working remotely, you still get a feel of being part of a team. Special shout to Elaine and Katy (side note - what a joy to work with such kickass female leaders 💪🏻). I am reluctantly leaving my role here as I have just accepted a wonderful new position in the university that I teach and I am moving into the third year of my doctorate in Educational Leadership: both of these achievements have definitely been shaped by some of the experiences gained here at CBAT.

Thanks for everything, team.

June 11, 2025
Rated 5 out of 5 stars

Inspiring change through training

It has been four years of an incredibly rewarding experience working as a freelance associate trainer with CBAT.

Coming from a Nursing and Human Resources background I deliver courses in First Aid, Health & Safety, Fire, Manual Handling, Safeguarding, Infection Control and many more.

What truly sets CBAT apart is the team. They are extremely professional, exceptionally friendly, and consistently supportive. Whether it’s providing resources, offering advice, or simply checking in, they’re always there to help—nothing is ever too much trouble.

As a trainer, you genuinely feel valued and respected. I’m proud to be part of such a dedicated and caring organisation.

June 5, 2025
Advertisement
Rated 5 out of 5 stars

Outstanding Service

We have been with CBAT since July 2022, the training our teams receive is nothing short of outstanding, we have consistency with trainers coming to head office, they are literally on first name terms with our team which is impressive considering were a domiciliary provider.

One thing for me that sets this company out from the rest, is they actually look after you as business, it doesn't matter how big or how small your set up is, they generally want you to succeed in every aspect, we were fortunate to have Paul Blane come into site in first instance and review out entire set up, he's true to his word & has saved us a considerable amount of money in terms of restructuring out training plan which has enabled us a business to save money & spend wisely , the trainers are incredible and know exactly how to get the best out of our staff, sessions are fun & engaging, there's something for everyone! Care staff actually look forward to training which is a first!

Huge Thank you to Paul Blane, Elaine Warner & Darren Foster! For the Incredible Training Delivery, and equally the admin team behind this are just as impressive insuring bookings are smooth, certificates arrive immediately and they always check in to see how your business is doing. (Arran, Katy, Rebecca)

The Whole Team at Love & Care Limited appreciate all that you do for us!

If anyone reading these reviews and is looking for a new training provider, or you've been let down last minute reach out to these guys you will not be disappointed!

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

A trusted and high quality training provider

As someone who has only recently started working as a freelance trainer, I was looking for an organisation that shared my values and high standards—CBAT has been exactly that. With over 10 years of experience in the health and social care sector, I understand the importance of high-quality, consistent, and engaging training.

CBAT delivers on all fronts. Their course content is of an excellent standard—clear, relevant, and designed to genuinely improve practice. Their approach to training is both professional and passionate, and they maintain a consistently high level of delivery across the board.

Communication has been excellent from the beginning. The team is approachable, supportive, and always on hand to ensure trainers feel informed and confident. It's been a real pleasure to work with an organisation that is so dedicated to delivering meaningful, well-structured training that truly makes a difference in the sector.

If you're looking for a competent, trusted, and award-winning training provider that also offers bespoke training tailored to your service's specific needs, CBAT is the team to turn to.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Clinical Courses & Competency Assessment

I have been a freelance trainer for CBAT for nearly 3 years, delivering clinical courses. As a Registered Nurse of many years standing, with experience in acute, community, private sector and industry, my care and training delivery standards are consistently high. I was fortunate enough to be introduced to CBAT, with thoughts of delivering the occasional course. The courses are structured to such a high standard, resources are second to non and the passion of the team to support both trainers and learners is immeasurable. I consistently deliver course now on a full time basis and couldn't be happier. I wholeheartedly recommend CBAT for both training provision and competency assessment. A professional, friendly and highly motivated team.

June 5, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have joined CBAT as a freelance…

I have joined CBAT as a freelance trainer recently. The clear onboarding process and commitment to safer recruitment was very reassuring. The CBAT team are supportive with a variety of training opportunities offered regularly.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

A Fantastic Company to Work With - Supportive, Professional, and Organised

I've been a freelance trainer for over 12 years, based in the North West of England, delivering a wide range of courses including Health & Safety, Fire Safety, Food Safety, First Aid, Moving & Handling, and many more. I’ve been working with CBAT as a freelance trainer for around 7 years now, and it’s been a consistently positive and rewarding experience.

One of the biggest benefits of working with CBAT is the consistent support they provide. From the initial briefings to the resources and ongoing communication, everything is handled with professionalism and clarity. It allows me to focus on what I do best: delivering engaging, high-quality training, while they take care of the logistics and administration behind the scenes.

The range of programs I’ve delivered through CBAT has kept my schedule full, allowing me to work with a diverse mix of clients across the care sector. They’re always organised, approachable, and quick to respond if I ever have questions or need anything ahead of a session.

If you're a freelance trainer looking for a company that values your expertise and treats you like part of the team, I’d highly recommend CBAT. They're reliable, friendly and make the whole process seamless from start to finish.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Delivering all your care training needs

Having been both a support worker and later a Registered Manager, I know the benefits of staff training and their ability to apply the training in the workplace, but experience told me not all training providers are what they say they are!
However this is definitely not the case with CBAT, They do deliver and deliver Brilliantly.
I started working for CBAT just over seven years ago, meeting Paul Blane the CEO for interview was daunting as it was my first venture into Freelance as an associate trainer with CBAT.
Paul's drive, values and ambition certainly instilled in me my own want to match his, this set me on a journey that has been supported by all the office staff in the administrative team, through to the management team, all have been responsive to any query or questions I may have had, to the provision of quality resources, presentations and supporting paperwork.
So if you are looking for competent, trusted and and an award winning training provider, then look no further than CBAT, they will support you on your quest for excellent quality training that can be bespoke to your own service requirements.

June 5, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

As a SEND & EHCP Specialist with over…

As a SEND & EHCP Specialist with over 20 years of experience in education, I have worked with a wide range of local authorities, schools, and specialist settings across the UK. Partnering with CBAT has genuinely been one of the most seamless and supportive experiences in my consultancy journey.

Since joining their company, I have delivered high-impact training in the health and social care sector with a focus on young people.

What sets CBAT apart is their genuine commitment to both quality and practitioner wellbeing. Their team consistently ensures that I’m matched with training aligned to my expertise, and they maintain open, responsive communication throughout each engagement. CBAT has been instrumental in ensuring smooth delivery and measurable results.

Based in North London, I often work flexibly remotely, and CBAT’s coordination has been pivotal in enabling that professional agility.

For any specialist practitioner in the education or social care space, I highly recommend working with CBAT. Their professionalism, insight, and personal approach make them a standout agency in the sector.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Best option for care providers/best option for freelance trainers!

As a freelance trainer working in the Health and Social sector, I decided early on that I would only represent and deliver training sessions for organisations that reflected my own high standards and felt passionate about educating and refreshing care teams all across the UK. From the first time I spoke directly with Paul, the founder and CEO of the business, it was apparent that his own passion as an educator would flow through the organisation, and I knew that CBAT was the company for me. I have been delivering training sessions on their behalf for over six years now and have loved every minute. The exceptional standards within the business have seen it grown at an incredible rate. The quality of course content, and indeed the incredible support of the office team and senior management team are a huge factor for me. While I am technically freelance, I feel more trusted and supported in this role than I have in all previous employed positions. There is a fantastic family feel to the business and I hope to continue to deliver to the highest standards on behalf of CBAT for many years to come!

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Only the very best will do….

I’ve had the privilege to work for CBAT for the past two and a half years. It wasn’t a case of them choosing me, it was a case of me choosing them. As a professional trainer, what matters to me is how a company is led, how it promotes itself and the values that matter to me such as professionalism, quality, support and passion. The care industry is on its heels right now, and CBAT is constantly at its heart providing the level of training and support that will help where it matters and that’s the people the care industry is caring for up and down the UK. If you want to be best at what you do as a trainer, then it’s only right that one works for the very best training provider and that’s CBAT.

June 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look