CBC Dental Studio Reviews 11

TrustScore 2 out of 5

2.2

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Company details

  1. Dentist

Information provided by various external sources

CBC Dental Studio, Canada Water London. Offering the highest quality dentistry and service. Accepting new patients, contact us today!


Contact info

2.2

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Crown broke after two years, denied replacement

My crown broke after a little over two years. The practice said they only give warranty for one year, so I would have to pay full price for replacement. Normally, crowns are meant to serve 15-20 years. Just a fact.

June 20, 2023
Unprompted review
CBC Dental Studio logo

Reply from CBC Dental Studio

Dear Pavel,
Thank you for taking the time to share your feedback, we were sorry to hear about the problem with your crown. We take the satisfaction of every patient very seriously and were extremely concerned to read your comments.
In order to assist you, we would like to confirm the situation. Dental crown problems can occur for a number of reasons and we did offer you an examination appointment with your dentist to assess and review the existing condition of the tooth and find the best treatment option for you. Unfortunately, in your case the warranty cannot be applied as it has been almost 3 years since your last appointment, however we could help you either by a replacement or a repair as in some cases it is possible to repair it. Unfortunately, we have never heard back from you since then.
We would love to hear more about how we can improve in this situation. Please contact the practice at any time if you would like to address these concerns directly so we can further discuss this.
Thank you,
CBC Dental Studio

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Rated 5 out of 5 stars

I was terrified about this first visit…

I was terrified about this first visit as I was in a real mess with my teeth. However,right from the first step in the building,I was completely reassured, The reception staff were friendly and comforting.
The dentisit,Zulfi,was kind but very direct,and straight talking,which is very like me.
I cannot stress enough how this is the dentist to attend,whatever your circumstances. Not being dramatic,after an awful few years this will change my life!!.Thank You

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend it

Dr Delaunay is the best dentist I've come across in my almost 13 years in London. Very friendly, knowledgeable and gentle (I could barely feel the anaesthetics injection!). CBC Dental Studio clearly have high standards.The front desk staff are also really friendly, helpful and efficient.

August 26, 2018
Unprompted review
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Reply from CBC Dental Studio

Dear Patricia,
Thank you very much for your lovely review. Much Appreciated! Keep Smiling.

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Rated 4 out of 5 stars

Good care and attention by dentist and…

Good care and attention by dentist and very good clean on teeth, thank you!

August 20, 2018
Unprompted review
CBC Dental Studio logo

Reply from CBC Dental Studio

Hi,
Thank you very much for your review. We really appreciate your time and effort to write such kind lines for us. Could you kindly advise us on what needs to be improved to achieve the highest rating? We would really appreciate your suggestions.
Keep Smiling!

Rated 4 out of 5 stars

All was good with the only exception…

All was good with the only exception that we received different service from what we booked for and prepaid. Unfortunately,we also were not told about this before we arrived at the clinic where we were left with no choice,but to take the service which was available .

August 6, 2018
Unprompted review
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Reply from CBC Dental Studio

Dear Natalia,

Thank you very much for your review. We really appreciate your time and effort to write about your experience.

We sincerely apologise for the inconvenience and different treatment which was done we will try our best to improve this.

Keep smiling!

Rated 5 out of 5 stars

Perfect service

Perfect service! Cured my root canal very well for affordable price.

July 25, 2018
Unprompted review
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Reply from CBC Dental Studio

We just wanted to say thank you for taking the time to write us a great review!

Rated 5 out of 5 stars

Highly recommend!

Really good dental practice for wisdom teeth extractions and general check ups. Very friendly staff. Good for people with dental phobia.

July 25, 2018
Unprompted review
CBC Dental Studio logo

Reply from CBC Dental Studio

Hi Anna,

Thanks a lot for your kind review.

Much Appreciated! Keep Smiling

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Rated 5 out of 5 stars

In need of emergency dental care

Having woken with mouth ache knowing very well it was due to my teeth I sought local emergency treatment.
Googled and made a few calls.
I then managed to get an appointment within 40mins at CBC Studios despite their closing time being 4pm on a Saturday and my enquiry being at 2:40pm
I arrived 10mins late but was still welcomed and made to feel at ease.
The studio is very modern and all the staff pleasant.
Once completing the basic details I had a thorough examination including Xrays detailing the current status of my teeth.
Diagnosis provided along with a treatment plan and charges, with no commitment to accept.
Initial Examination including X-ray and Treatment Plan charges was reasonable based on previous quotes obtained.
I decided to proceed with the treatment identified and attended yesterday (23/07/18) to have the extraction of the damaged wisdom tooth and cleaning.
I won't lie it was painful but my dentist was very attentive and supplied me with a code to request more pain relief, stop and take a minute.
The tooth finally removed once the teeth hygiene had been conducted.
Excellent care both during and after.
Although I have the option to go somewhere else for the remaining treatment identified, (possible reduction in cost), I will be sticking with CBC Studios because they are more than just a business they are caring and professional.

July 24, 2018
Unprompted review
CBC Dental Studio logo

Reply from CBC Dental Studio

Dear Junie,
Thank you for taking the time to write us a great review, we really appreciate your kind words!
Keep smiling!

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