CBD Choice Reviews 74

TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

As General Manager of CBD Choice, I can tell you we took over February 2024 from the former owners. We now concentrate on fewer number of product SKUs, and.our products are custom formulated and l... See more

Rated 1 out of 5 stars

Placed an order on the 23rd June 2023 and it still hasn't arrived. Emailed the company and was told they'd send my product. Still hasn't arrived and have emailed the companies several times asking fo... See more

Rated 1 out of 5 stars

I put in an order and they immediately cancelled it due to 'not being able to ship to my location in canada'. They processed it as a refund and due to the exchange, I was charged $162.49 but only refu... See more

Rated 1 out of 5 stars

I'm only giving one star because I can't give zero. This company is a complete scam. Complete, absolute, despicable scam. They took my money, never sent my order, don't return e-mails and t... See more

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2.0

Poor

TrustScore 2 out of 5

74 reviews

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Rated 1 out of 5 stars

Ordered my CBD oil via priority mail on…

Ordered my CBD oil via priority mail on July 5th. I inquired about my package on the July 13th. The post office shipping was showing the label had been created but the package had not been received by the post office. They stated they would check the next day to see if the package moved and contact me back and neither of those things happened. I called them back on July 16th. They stated they could not recall the package but they were going to send out a new package. I received a tracking #. The tracking # says it has been stuck at a facility in California (where it shipped from to begin with) for 5 days now. Today is July 23 and I am still waiting on a package that was initially ordered on July 5th.

July 23, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t shop here

It’s been nearly two weeks since my “priority package” was shipped and I’m still not in receipt. When I emailed after a label was printed and went nowhere for 4 days,they gave me a story about how their shipping guy screwed up labels and to call in two days..magically, my item moved to the PO the following day but that was the 15th.
2-3 day shipping equals 17-18th. Today is the 22nd. Clearly not two day. Not shipped when indicated. Beginning to wonder if it’s actually CBD. Buy direct from manufacturer, save yourself a headache.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Just received my CBD Oil

Just received my CBD Oil. Originally, I was concerned about a delay in my order. After contacting them, they let me know they too were experiencing a delay and because of it refunded my shipping and offered a complimentary product. I appreciate the extra effort and I got what I needed in time for my vacation. Thank you.

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased

The order process was quick, informative and courteous on the representatives end. The product came on time and I am using it daily with good results for my golfers elbow.

October 21, 2019
Unprompted review
Rated 3 out of 5 stars

Very hard to find their site on the…

Very hard to find their site on the internet. When I click on to the emails I get from them, error appears and I cannot get into their site. I see now they have changed their name, so hopefully it'll be easier. Product & delivery are a 4 star.

October 13, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

We appreciate the honest feedback and are sorry you are having issues accessing our site. We have passed this review on to our IT Department and apologize for any inconvenience.

Rated 5 out of 5 stars

I have degenerative arthritis in my…

I have degenerative arthritis in my back that gives me a great deal of pain. After using this for 2 weeks I have found significant relief.

October 12, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

We appreciate you taking the time to share your experience, and thank you for the positive feedback!

Rated 5 out of 5 stars

Great products, great info!

I’m new to the CBD world, and I couldn’t be happier with how CBD Choice helped me get up to speed. I spent a good amount of time on their learning center and blog, and I came away confident in my ability to pick the right products to help with my needs.

Great customer service, GREAT LEARNING RESOURCES, definitely a five-star experience.

Thanks! You’ll definitely be seeing more of me!!

October 10, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

Thank you for the excellent feedback and welcome to the CBD community! We appreciate you taking the time to share your experience with our company and look forward to your next order.

Rated 5 out of 5 stars

Low price

Low price, fast shipping

October 10, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

Thank you for the positive feedback! We're glad to hear your order arrived quickly.

Rated 5 out of 5 stars

CBD balance is the product you want if…

CBD balance is the product you want if you desire lowering pain, anxiety, depression, forgetfullness, fatique, insomnia, and every day stress and worry. My husband and I find that the social select balance variety with 33.3 milligrams per capsule contains the least unneccesary additives and is most effective ;because of its full spectrum cannabinoid chemistry
We will order regularly
.It is that helpful To my husband and myself; whom are both now in our mid 80 ' s.A very helpful product in so many levels.

October 9, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

We always love hearing from a happy customer! Thank you for the positive feedback and we look forward to shipping out your next order.

Rated 5 out of 5 stars

I got instant relief that lasted about…

I got instant relief that lasted about two hours, which felt awesome!

October 7, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

We're so happy to hear you're enjoying the products you purchased! Thank you for the positive feedback.

Rated 5 out of 5 stars

Excellent Experience

Hands down the best experience I’ve had with a CBD company! I received my order lightening fast, and love the high quality products. Will be buying from them again!

October 5, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

Thank you for sharing your excellent experience with our company! We appreciate the positive feedback.

Rated 5 out of 5 stars

Oh this cbd oil for the win

Oh this cbd oil has helped with my pain management.. I love it

September 27, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

We love hearing when things are working for our customers! Thank you for the positive feedback.

Rated 5 out of 5 stars

Great Company

Both experiences with purchases were quick easy & the best product I’ve tried.

September 27, 2019
Unprompted review
CBD Choice logo

Reply from CBD Choice

We're so happy to hear you've had a couple of excellent experiences with our company and can't wait to ship out your next order! Thank you for the positive feedback.

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