My local store stopped selling this…
My local store stopped selling this brand. I found you guys and service was speedy. Easy to order
September 9, 2021
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
6255 North Hollywood Boulevard, 89115, Las Veges, United States
- support@cbdcity.com
- cbdcity.com
CBDcity’s selection is awesome and the…
CBDcity’s selection is awesome and the prices are great!
July 28, 2021
Great customer service
Great customer service. They answered some product related questions really fast and in-depth. Also, shipment was quite fast. Received my order in good condition.
August 21, 2020
Unprompted review
Reply from CBDcity
Hi Jarik,
Thank you for your 5-star review. We are happy to hear that you are satisfied with your purchase 😀
GC Aftercare
Broken Product; Unresponsive Help
I also received my package with a broken bottle of oil. I have reached out to their help via website a week ago with no response. I attempted to send an email to the email address listed under Contact Us and received a bounce back. I just wanted a replacement or a refund for the bottle. Other than that I think the site will be great.
June 6, 2020
Unprompted review
Reply from CBDcity
Hi Syd,
We will reach out to you via customer care, to see what bottle was broken and issue a reshipment.
CBDcity Aftercare
Reply from CBDcity
Hi Kenneth,
Thank you for your 5-star review, much appreciated.
GC Aftercare
I ordered on May 11
I ordered on May 11. I still have not received my product.
May 25, 2020
Unprompted review
Reply from CBDcity
Hi Chris,
Yes very frustrating, this is 100% COVID-19 delay of USPS, we have resent your tracking number, it is still in transit. Please have some more patience.
GC Aftercare
Ordered 2 CBD oils
Ordered 2 CBD oils. The first one was delivered leaking in it's container. Second does one does not work.
The email to get help kicks back.
DON'T BUY
May 18, 2020
Unprompted review
Reply from CBDcity
Hi Jared,
Sorry to hear that, you are insured against this, we will make sure you will receive a new package.
CBDcity Aftercare
most of the rub melted while in transit…
most of the rub melted while in transit not much left.
There was 1/2 of the jar left. What was there works great.
May 16, 2020
Unprompted review
They helped me refund the part of my…
They helped me refund the part of my purchase that didnt work out. thanks!
May 13, 2020
Unprompted review
Reply from CBDcity
Hi Amanda,
No problem, happy to could be of help. Thank you for shopping with CBDcity.
CBDcity Aftercare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.