Cannabidiol Life Reviews 1,115

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, noting their effectiveness in alleviating various ailments and improving overall well-being. The service is frequently described as phenomenal, with people highlighting the helpfulness and professionalism of the staff. Reviewers often mention excellent customer service, appreciating the friendly interactions and the company's willingness to assist with inquiries. However, some people were dissatisfied with the customer service, citing issues with product delivery and a lack of response to emails regarding shipping delays. A few other people also felt that recent product batches, specifically gummies, had a bad taste and missing flavor, deviating from previous positive experiences.

What people talk about most

Product

Consumers find the product to be positive, with many expressing satisfaction and loyalty, often stating it's... See more

Staff

Clients share positive opinions on staff, consistently describing employees as very helpful, professional,... See more

Customer service

Customers consistently report positive experiences with customer service, often describing it as amazing and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Service

Users describe positive interactions with service, consistently highlighting it as great and prompt.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phenomenal service all the time!! My rescue Pitty that was abused has pain in his leg. This is the only CBD that helps him as I prefer more natural vrs what the doctor prescribed. Used them for y... See more

Rated 5 out of 5 stars

Thanks for being on top of my subscription so I don't have to worry if it will be here on time! Your products really help me cope with my rheumatoid arthritis pain which is not relieved by my prescri... See more

Rated 5 out of 5 stars

The CBD balm works well and smells amazing! I use the balm for my arthritis and for sore muscles/joints. It has definitely helped me to keep moving. It feels good to move aches and pains related to ar... See more

Rated 5 out of 5 stars

Great customer service phone experience. Friendly, professional, and very helpful. I called because my shipment did not arrive and the tracking number did not work for me. Customer service represen... See more


Company details

  1. #23 of 43 best companies in Cannabis store
  2. #51 of 149 best companies in Health and Beauty Shop
  3. #20 of 28 best companies in Herbal Medicine Store
  4. #58 of 158 best companies in Vitamin and Supplements Store

Written by the company

Born out of an innovative vision in 2017, Cannabidiol Life revolutionizes the natural wellness industry, merging the healing power of certified organic CBD with unparalleled excellence. From their flagship store in Longwood, Florida, this award-winning CBD brand extends its reach across the United States. Driven by a strong commitment to integrity, Cannabidiol Life ensures product quality by being the only brand offering certified pure, full-spectrum, and broad-spectrum CBD oils, as well as Certified Organic Cherry Wine Cultivars. Their patented technology and physician-recommended products solidify their position as a trusted source for premium, organic CBD solutions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(1,115)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always quick and easy delivery

Always quick and easy delivery, top notch product.

September 22, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Chelsie, thank you for leaving a review of our CBD Pre-Rolls! We pride ourselves in making ordering and fast delivery easy and quick. We are happy to hear that this product is top notch and works well for you. We look forward to serving you for years to come. Thank you. :)

Rated 5 out of 5 stars

service was great

September 22, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

John, thank you so much for leaving a review of our AMAZING staff. They are what keeps our company great and the forefront to keep our business flourishing. We look forward to serving you for years to come. Thank you. :)

Rated 4 out of 5 stars

It's a good product but I thought I was…

It's a good product but I thought I was getting more than I what I got

September 22, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Thanks for taking the time to leave us a review! I see you ordered a Dabs Pen & 1 gram (1000mg of concentrated CBD ) Pure CBD Isolate shatter crystal infused with StrawNana Terpenes. The average person takes between 25- 50mg of CBD per dose (that would equal around 20-40 doses). We would love to have a customer care specialist reach out to you and guide you to your best starting dose so you can get the most out of your product:)

Rated 3 out of 5 stars

This wasn't as effective as I had…

This wasn't as effective as I had hoped. It gives a nice warm sensation but the pain is still there. Would probably not purchase again

September 19, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Sharon, thank you for leaving your review so we can figure out how to best help you. Since the CBD Balm did not relieve your pain we would suggest our ingestible products like our Oil or our Gel Capsules that may help get the product right into your blood stream and to the problem area. We also recommend you view this article on our website called: "How to Take CBD" at https://cbdoilsandedibles.com/how-to-take-cbd/
We are going to send you an email to see how we can help you find the correct product for your body and for your pain. Looking forward to hearing back from you. Thank you. :)

Rated 4 out of 5 stars

Why did it take so long

Why did it take so long for my order to get to me? And so far at least, I can't tell that the gummies are doing me any good.

September 17, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Hi Ellen,
Your order was placed on Sunday Sept 06 2020 and shipped our next business day, which because Monday was a National Holiday "Labor Day" was Tuesday Sept 08 2020 with the first class 3-5 business day shipping option you chose. Your package arrived on Sept 15, 2020 (5 business days). There are a few alerts on the USPS website that explain "USPS First-Class Package Service packages with two and three-day delivery commitments have been extended an extra day to three and four days respectively" During the COVID-19 pandemic since they have reduced staff to keep everyone as safe as possible through this time. I also see a notice that there are extra delays in your area due to the mass wildfires out west. We sincerely apologize that you did not received your package within the timeframe you expected. A customer service representative will be reaching out to you shortly regarding your Gummies to help you find the right dosage for you and help you get the most out of your product! Thank you for taking the time to leave us a review, Please reach out if you have any questions or concerns!

Rated 5 out of 5 stars

I was quite impressed by the…

I was quite impressed by the information that the site contained.
Being a first time user of CBD oil I was not sure of the strength of product I would need.
I selected to Chat. The young lady who assisted me was very knowlegable
and helped me all the way through the process.
It made shopping very easy.

September 16, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Laura, thank you for leaving a five star review of our site, education, product and staff! You are on a roll and we appreciate you taking the time. We pride ourselves on providing quality information on our sites to give our clients the ability to read and decide for themselves. Being a first time CBD user it is so important to learn and to see what quality really is. We are glad that the information was there to help you see that.
We love our chat feature! It makes for quick service but also being able to ask specific questions where we can assist. We aim to make your shopping as quick and effective as possible.
We look forward to serving you for years to come. Thank you. :)

Rated 5 out of 5 stars

I have found taking one or two…

I have found taking one or two watermelon gummies per day cuts down chronic back pain and while I haven’t scientifically tested this theory the gummies seem to promote better regularity and sleep without drowsiness.

September 16, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Geoff, thank you so much for leaving us a valuable review of our Watermelon Gummies. We are so happy to hear that it is helping you with your chronic back pain. This is the reason we do what we do. To HELP people. And we are glad to see that it is indeed helping you.
We love hearing a common review that it helps to promote better sleep as well.
We look forward to serving you for years to come. Thank you. :)

Rated 5 out of 5 stars

Fast efficient service only took a few…

Fast efficient service only took a few days to get delivery

September 16, 2020
Unprompted review
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Reply from Cannabidiol Life

Daniel, thank you so much for leaving us a five star review. We pride ourselves in offering fast shipping! And we are glad to hear that the fast and efficient service met your expectations. We look forward to serving you for years to come. Thank you. :)

Rated 5 out of 5 stars

Everything you need to know

The site has so much information, which was very helpful. The young lady I spoke with was nice and patient with my questions and helped me find the best product. Every bit of information about the purity, strength of the products is availability. Very impressive!

September 16, 2020
Unprompted review
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Reply from Cannabidiol Life

Cara, thank you so much for leaving a five star review for us. We are so happy to hear that our amazing staff was able to assist you and walk you through your questions. Our goal is to help each client specifically find what works for THEM. We pride ourselves in offering quality products. And we are glad to hear that you are impressed and satisfied! We look forward to serving you for years to come. Thank you. :)

Rated 5 out of 5 stars

Have tried products from several…

Have tried products from several distributors amd always come back to CannabadiolLife Not only do they have a consistently high quality, but they have a good variety of products and their prices are always competitive.

September 16, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Richard, thank you for leaving us such a valuable review. We are happy to hear that you have tried a variety of products and see that we stand out in the CBD industry. We pride ourselves in offering high quality in our products. We also are grateful to stay competitive in our market pricing. We look forward to serving you for years to come. Thank you. :)

Rated 5 out of 5 stars

Wanted to try CBD for the first time.

Wanted to try CBD for the first time. Found detailed information on all the products I was interested in. I appreciate your dedication to providing the proper information for a novice user.

September 15, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Greg, thank you so much for leaving us a five star review. We pride ourselves in offering a plethora of information on our sites for our clients to read and to see what our products have hight quality. We are glad to see that as a first time user this is what helped you. We look forward to serving you for years to come. Thank you. :)

Rated 5 out of 5 stars

Very helpful,Great costumer service and…

Very helpful,Great costumer service and highest quality.

August 19, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Deborah, thank you so much for leaving a five star review! We pride ourselves in offering great customer service and also offering products with high quality. We appreciate you and look forward to serving you for many years to come. Thank you. :)

Rated 5 out of 5 stars

The service was great

The service was great, the product wasn't. I did not get any relief at all from the edibles. I took 2 the first time and 3 the next time.

August 11, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Hello Valerie, thank you so much for taking the time to leave a review about your experience. We are glad to hear that the customer service was a great experience for you.
We are sorry to hear the product did not meet your expectations. We see that you ordered the CBD Balm and the CBD Isolate Capsules 3,000 MG. Since the balm did not work for you we would suggest you trying the CBD Oil or Gel Capsules where it can get right into your blood stream and may go straight to your problem area. As for the edible CBD Isolate Capsules we would suggest you try the CBD Full Spectrum Gel Capsules. Here is a link that will help you to see the difference and see that it can be a totally new experience for you. https://cbdoilsandedibles.com/entourage-effect/

We are going to send you an email to see how we can further assist you in finding the right product for your body and for what you need. Thank you. :)

Rated 5 out of 5 stars

Better than nite cream but adds a couple of drops!

I love love thus stuff, it helps with fine lines and under the neck. Am in love gurls.

August 10, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Gloria, thank you so much for your review of our Anti-Aging Facial Serum - 30mL. We love to hear that this product works well for you! We are in love with it too. We look forward to serving you for many years to come. Thank you. :)

Rated 5 out of 5 stars

As always excellent products and…

As always excellent products and service!
Thank you for making these products available!

August 9, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Steve, thank you so much for leaving a five star review! We pride ourselves in offering great customer service and also offering products with high quality. We appreciate you and look forward to serving you for many years to come. Thank you. :)

Rated 5 out of 5 stars

The CBd gummies are amazing

The CBd gummies are amazing! Best I’ve had so far.

August 3, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Alexa, thank you so much for leaving a five star review! We pride ourselves in offering products with high quality. We appreciate you and look forward to serving you for many years to come. Thank you. :)

Rated 5 out of 5 stars

Cannabidiol Life For seizures

Cannabidiol Life is an excellent product
We use CBD Isolate for my daughter seizure control and it has decreased the seizures events about 50%. From multiple events on a daily bases in down to a few over 15- days/ month.
We’re still working on being able to provide the right amount in order to lower those numbers even further.
Thanks

August 2, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Marisol, thank you so much for leaving a five star review! We pride ourselves in offering products with high quality. We are glad to see that it is HELPING your daughters quality of life. This is why we do what we do here at Cannabidiol Life. We appreciate you and look forward to serving you for many years to come. Thank you. :)

Rated 5 out of 5 stars

Perfect product

Perfect product. Excellent customer service!!!

August 1, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Sheri, thank you so much for leaving a five star review! We pride ourselves in offering great customer service and also offering products with high quality. We appreciate you and look forward to serving you for many years to come. Thank you. :)

Rated 5 out of 5 stars

It’s definitely better to purchase cbd in bulk.

It’s definitely better to purchase it here for me. I’m a believer of isolate and have happily learned to adjust it into my diet. Thank you.

July 22, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Patrick, thank you so much for leaving a five star review! We pride ourselves in offering products with high quality. We are glad to see the CBD Isolate is what works for you that you have learned to adjust it into your daily diet. We appreciate you and look forward to serving you for many years to come. Thank you. :)

Rated 5 out of 5 stars

Customer service is beyond five stars

Customer service is beyond five stars! I haven’t had service like this. They will truly have my support, because they seem like they value the customer! Thank you Cannabidiol Life!!!

July 20, 2020
Unprompted review
Cannabidiol Life logo

Reply from Cannabidiol Life

Tracy, thank you so much for leaving a five star review! We pride ourselves in offering great customer service and also offering products with high quality. Our Staff is AMAZING and the forefront of keeping our business successful. We appreciate you and look forward to serving you for many years to come. Thank you. :)

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