CBK Adventures Reviews 

64
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic afternoon kayaking on the River Tyne at sunset. We were taken under all the iconic bridges and saw the river and quaysides from both sides. The instructors were so friendly, patient an... See more

Rated 5 out of 5 stars

Fantastic service and great staff! I’m a member of CBK and regularly take part in their members only sessions as well as other tours and lessons they run. The staff are extremely knowledgeable, helpfu... See more

Rated 5 out of 5 stars

For anyone wanting to get on the water on Kayak or SUP, whether complete beginner or accomplished paddler CBK are a great company to use. Super friendly, helpful and knowledgeable. Quality equipment f... See more

Rated 5 out of 5 stars

CBK Adventures have a fantastic setup for SUP lessons, board hire, trips and clubs. The helpful and friendly staff will give advice on things like recommended kit, repairs and good paddling spots etc... See more

Company details

  1. Adventure Sports
  2. Outdoor Activity Organiser
  3. Outdoor Sports Store

Written by the company

The home of paddlesports in North East England. We offer award-winning guided tours, lessons and equipment hire. We also have a watersports shop packed with tried and trusted products for life beyond the water's edge.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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4.8

All reviews

(64)

1 review in the last 12 months

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Rated 5 out of 5 stars

Quayside Glow

Had an unforgettable evening kayaking down the River Tyne! The experience was incredible from start to finish. We paddled beneath the iconic bridges while our instructors shared fascinating bits of history about each one in a relaxed, informal way — it really added something special to the trip.

The instructors were fantastic: friendly, helpful, and made sure we felt safe the entire time. All the safety equipment was provided, and there was even a secure place to store our belongings.

Although I brought my phone, I didn’t need to use it — the instructors took plenty of great photos throughout the session, so we could just focus on enjoying the moment.

I’d highly recommend this experience to anyone, and I’m already thinking about doing it again in the future!

October 12, 2025
Unprompted review
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Rated 5 out of 5 stars

GLOW TOUR ON THE RIVER TYNE

Fantastic afternoon kayaking on the River Tyne at sunset.
We were taken under all the iconic bridges and saw the river and quaysides from both sides.
The instructors were so friendly, patient and informative and I felt completely safe throughout the two hour trip.
We didn't need to have kayaked before as instruction was given but you do need to be a minimum age and be able to swim a certain distance (all details are provided on the website)
All safety gear was provided, as well as a secure place to store belongings.
Photos were taken throughout the trip and sent to us the next day.
Just a fantastic experience and many thanks to all involved!

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Kayak in sale

I bought a kayak and accessories in the sale. The kayak was reduced to a fantastic price. The staff were friendly and professional. I will definitely shop at CBK again.

October 23, 2023
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Rated 5 out of 5 stars

Helpful with Every Aspect

Staff has been so helpful converting experience vouchers to shop credit.

A little hand-written note made all the world of difference. Fabulous service.

September 20, 2023
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Rated 5 out of 5 stars

Great service and advice

I recently purchased 2 Tootega canoes with all of the associated equipment. The staff at CBK were super helpful, friendly and had loads of time for us. Simon in particular provided excellent advice, not just about our purchases, but about general canoeing safety information and how to get back into the sport after many years out of it.

July 4, 2023
Rated 3 out of 5 stars

nice product but slow to come and poor commumication

nice product but slow to come and poor communication. Wanted initially to convert an experience voucher to store credits, which took a month to do. During this time nobody contacted me, then when I called they informed it was due to staff illness. When the credits finally came I ordered a bag which they didn't have in stock, nobody contacted to let me know. A week after I ordered, I called to find out that it wasn't in stock. The guy was lovely on the phone and very apologetic for not having contacted. He said he'd leave a note to say to call me when it arrived to give me the option to pick it up. I never got that call, so I called up and found out the bag would be sent out that day. I eventually went to pick it up. Lovely product and nice staff, just the whole process was a bit of a nightmare.

June 23, 2023
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Reply from CBK Adventures

Really sorry about this experience. This one did fall through the cracks which led to a poor experience for you. We have now tightened up the process for customers who wish to convert their CBK Adventures Gift Experience vouchers into store credit for cbkadventures.shop. On the stock issue, I received a memo to say this needed to be special ordered, but I was certain we had the item, so I had to do a bit of a search to locate it in the warehouse. It was a number of errors that occurred, compounded by this being our busy season, but will ensure things like this don’t happen again. Thank you for a very reasonable 3 stars in the circumstances 👍

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Rated 5 out of 5 stars

Good selection, good price. Nice personal touch.

I was looking for a specific make of beanie hat and this was a good selection at the best price. Nice touch with the hand written note on the delivery slip. Delivery took a bit of time but that was down to the postal strike and nothing to do with CBK.

January 20, 2023
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