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See what reviewers are saying

Rated 1 out of 5 stars

The worse company that you can deal with, Not reliable, Your money is not secured they are keeping my money ( 6 transactions )since almost two months now, No answer to emails they do whatever the... See more

Rated 5 out of 5 stars

I am very satisfied with this payment gateway. I work with ccavenue since 5 years and till I don't get single complaint against ccavenue. Very honest customer care. And totally AI opration is very g... See more

Rated 1 out of 5 stars

These guys are full of crap. Nothing is mentioned on there website regarding the policies for an individual seller. The don't allow an individual to sell internationally. If you want to sell internati... See more

Company details

  1. Payment Service
  2. Card Processing Service

Information provided by various external sources

Payment Gateway, Merchant Accounts and Online Credit Card Processing Services offered by CCAvenue, South Asia's biggest Payment Gateway and Merchant Accounts service provider. Accept Visa, MasterCard, American Express, Diners Club International and JCB...


Contact info

3.2

Average

TrustScore 3 out of 5

24 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

The worse company that you can deal…

The worse company that you can deal with,
Not reliable,
Your money is not secured they are keeping my money ( 6 transactions )since almost two months now,
No answer to emails they do whatever they know.
Not professional. I wouldn’t recommand.
And since February till now still not fixed.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Indias most trusted payment gateway is ccavenue

I am very satisfied with this payment gateway. I work with ccavenue since 5 years and till I don't get single complaint against ccavenue. Very honest customer care. And totally AI opration is very good 👍. I aks to everyone if you frustrated with any payment gateway just try with ccavenue.
Indias most trusted payment gateway.
👌🤝🙏🙏🙏

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Most prominent player in fintech…

Most prominent player in fintech industry is ccavenue.
I am using ccavenue from last 3 years. And i can say indias top trusted and oldest, fastest with superb technology gateway is ccavenue.
I am really very happy to use ccavenue.
I have electronic meterial store in surat and vapi mosty i get payment online but until i never face any problem by ccavenue.
Ccavenue is real business app.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Very worse service

Very worse service.

i have been following them past 30 days. but no response from them. till day i am fight with them to get my payment. Also, customer care support no one pick my call.

September 11, 2024
Unprompted review
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Rated 1 out of 5 stars

MOST PATHETIC SERVICE - I would give -10 if there was an option

I integrated my LMS into CCAvenue and when I asked them when will the amount be deposited into the bank account, they asked me for invoices.

I shared the invoices with the reference number and they weren't "SATISFIED".

I had to send the invoices of people which contained their secure information and I had no other choice.

They send you automated replies and you can't figure out what they actually need.

Pathetic service. I would give them a -10 rating if I had the choice.

PS: It's been about 10 days and they've not deposited the amount yet. They are obsessed with their automated replies and not with the quality of their service.

May 19, 2024
Unprompted review
Rated 1 out of 5 stars

this company is a scam i will go…

this company is a scam i will go consumer cort agains him he is no 1 scammer he scam my payment . i received payment from my client in my site payment was received but settelment date come then they did not settle my money i was tryed to reach him he say give me your invoice copy and product delivery screanshot after giving him they did not response and did not settle my money stay away from him that is my experiance

February 16, 2024
Unprompted review
Rated 1 out of 5 stars

scam company

This company runs an organised racket of scam. They have many policies in place to usurp money.
I used their payment gateway to collect payments which they usurped. They are just using delaying tactics for past one month. I must have made upwards off 50 phone calls and same number of emails. My customers have also done that but no use. I suggest everyone to stay away from this company.

October 24, 2023
Unprompted review
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Rated 1 out of 5 stars

WORST.

WORST.
I have never experienced such bad quality of service , i have tried to contact their representatives multiple times, but none of their numbers are reachable, they do not reply to emails. there wasn't any other option on go daddy otherwise I would have never opted for this. I still do not have my login credentials and they are not able to do anything. They themselves don't coordinate with their customer grievance teams and the whole functioning is just crap.

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

This is the worst payment gateway ever

This is the worst payment gateway ever. The worsttttt…🙏🙏🙏. I tried making payment atleast 20 times and the issue never got resolved. I am in some urgency to make the payment but because of this outstanding payment gateway I am not able to make it on time. Thank you so much🙏

March 25, 2023
Unprompted review
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Rated 1 out of 5 stars

Fraud Company

Fraud Company. Stay Away from CCAvenue. They take monies and never deposits to the other party.
An FIR for fraud should be lodged against this company.

October 12, 2022
Unprompted review
Rated 1 out of 5 stars

ORDER IS AWAITED

DATE OF INCIDENT:
20-05-2022

DESCRIPTION:
I PAID FOR UK VISA PRIORITY TO VFS GLOBAL VIA CCAVENUE TWICE AND BOTH THE TRANSACTIONS SHOW ORDER IS AWAITED WHILE THE MONEY HAS BEEN DEDUCTED FROM MY BANK ACCOUNT.

DESIRABLE SOLUTION:
PROCESS THE ONE TRANSACTION THROUGH AND REFUND ME THE MONEY FOR THE SECOND TRANSACTION IMMEDIATELY.

May 20, 2022
Unprompted review
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Rated 1 out of 5 stars

I made a payment with my European…

I made a payment with my European Master Card to an Indian merchant and they marked the payment as high risk, consequently, they refused to transfer my payment to the merchant. What part of Europe would you really consider to be high risk? India is a high risk country instead!

March 22, 2021
Unprompted review
Rated 1 out of 5 stars

ccavenue hold my money

ccavenue hold my money. i paid through ccavenue, the amount deducted from bank, but order not completed. no response from ccavenue. no support from them.

September 14, 2020
Unprompted review

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