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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I found C.C.Rider and checked out there…

I found C.C.Rider and checked out there selection of seats found what I was looking for, paid and waited for delivery, tracking is a joke as it’s static no updates, order placed 26th May 2026 today is 17th June 2026 so approaching a month, I have tried the email address supplied to PayPal no response, I have tried the email on their web site supposedly customer help no response, look up my order and it simply say order unfulfilled it has not even been shipped, this firm is a complete and utter con, I have requested a refund but no contact at all I have escalated a claim with PayPal. My advise don’t under any circumstances deal with this company.

I have now receive a full refund from PayPal, C.C.Riderseats also known as TCMT MotorParts are totally unreliable, they will not answer emails, they send false tracking imformation, ignore all comunications do not deal with these people under any circumstances,.

May 26, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!

Company refused to pay for return shipping for my refund. Cost me over $120 to ship this seat back. Do not buy from this company. The seats are cheap crap from china that are imported. They only offer one customer service email to contact them, and they hardly ever respond to emails. No customer service phone number is available. Will never buy from these people again and will be warning others to avoid them as well.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE BEWARE BEWARE PLEASE READ …

BEWARE BEWARE BEWARE PLEASE READ Product came and didn't fit my 07 Road King, front over hung the gas tank by 3 1/2 inches and the two up back seat rocked left to right unstable and dangerous. I took it off immediately, then I wrote them immediately and didn't get a return email for 5 days, jerked me off about how that 4" overlapping the gas tank was normal (NOT) and the rocking shouldn't pose a problem. Another week later the sent me a email telling me they would accept the return but wouldn't pay shipping. Shipping back cost me $135.10 USPS , UPS was the same due to the size of the box. BEWARE BEWARE BEWARE, do not buy from this vendor.
For those who want to read on here is the last correspondence letter about the issue.
Order # CCR16014  -   USPS tracking #9534 6161 6907 5035 9536 14
To whom it may concern, I am returning the seat. I find it ridiculous, that you don't accept a product back that did not and does not fit the bike properly, " as in like it was made or the bike" This is a seat that didn't fit that description. The front of the seat overhangs gas tank by 3 and half inches and the back was unstable, left to right. The return cost me $135.10  USPS tracking #9534 6161 6907 5035 9536 14, I will be posting the situation and cost to return so people will beware of dealing with you.  If the seat you sent me is a example of the quality of your product, mediocre at best. A bad online provider. I will be posting this on all my social media sites and sharing with my bike club. Have a nice day.
Lawrence

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I could leave less than 1 star

Wish I could leave less than 1 star. An absolute joke of a company. Seat is in warranty but won’t sort it. Hardly ever reply to my emails, and they won’t let me leave a bad review on their website. Absolutely disgraceful service, stay well away.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

A cheap chineese import l could of got…

A cheap chineese import l could of got at half the price . All they are doing is sending cheap seats from Ali Express no CcRider branding just order a seat from China and post it to you . No support at all , be surprised if this thing lasts 6mnths what a con

October 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service all they do is say we are to help but don’t actually offer to help. If you purchase from them and your seat actually arrives and has no issues then they seem fine but in terms of assistance to customers who haven’t received or have issues they are a joke. Really dissatisfied

This is an update dated 10/10/2022 I have now received the seat and it doesn’t fit.

Please save your money don’t buy one or be prepared to modify it.

September 19, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Cheap quality. Doesn't even fit the bike right. Seats are not as advertised. Returns can't happen when they never reply and don't have a number to call. Customer service is nonexistent. Just an atrocious experience. I know someone who ordered literally months ago, still doesn't have his seat and can't get a reply. This is ridiculous.

July 31, 2022
Unprompted review

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