cdsvinyljapan.com Reviews 

80
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

They may send you the first or second order that you make & may try to attract you with their weekly 10% reduction coupons, but when I made a few months ago a real big order of 4CDs (order 28394) they... See more

Rated 5 out of 5 stars

They are 100% legit and definitely not a scam. They are very, very slow, and their communication is poor bordering on non existent. But if you're willing to wait a few months to get your purchase you... See more

Rated 2 out of 5 stars

Super slow and non communicative. took over a month to ship "in Stock" items, also they have fake reviews at the bottom of their web page which isnt good. They are legit however and if they could actu... See more

Rated 1 out of 5 stars

Very disappointed in this store/shop I bought a 7" vinyl from this store and never received it, after sending numerous emails enquiring about my order, I got no response or any information. I am st... See more

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2.4

Poor

TrustScore 2.5 out of 5

80 reviews

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2.4

All reviews

(80)

33 reviews in the last 12 months

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Rated 2 out of 5 stars

After ordering on Feb 14th

After ordering on Feb 14th, 2024, I have finally received my CDs. In the meantime dead silence that made me file a fraud case with my credit card company. Luckily no scam in the end, but their communication surely has "room for improvement"...

March 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Company that has zero credibility and…

Company that has zero credibility and integrity. Won’t respond to emails or other communications from customers. Hit or
Miss on whether you get the items you paid for. I ordered items in late Feb 2024 and they just won’t tell me
Anything about the order despite
Me contacting them numerous times. This is the same for
Most of their customers as reported in Facebook and this site. Their reputation stinks and they are scamming people at worst and at best treating their customers like second class citizens.

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Never Ever Ship here!!!!

Pre order never arrived,I've send 5 emails a day for the last 3 weeks...no response whatsoever and my order is unfulfilled on the website.
I requested a refund or even some response but nothing...blank!!!!
Never ever ship here

February 13, 2024
Unprompted review
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Rated 1 out of 5 stars

No answer to e-mails

I recently bought 7 CDs in this webshop and paid immediately. After paying the money (87 euros) I received a confirmation of this order.

After 3 weeks of silence, I contacted the seller to ask when I could expect the order. Unfortunately I did not receive an answer to this. Meanwhile, 6 weeks have passed and I have contacted them another 3 times and asked for a refund in case delivery cannot be made, but no response! So I also fear that I will lose my money unless they wake up and sort this out. (order 9906 from 21/12/2023)

February 2, 2024
Unprompted review
Rated 3 out of 5 stars

Lack of communication and hidden cost from FedEx, be careful

My experience with this shop is exactly the same as other people here. Much belated delivery and never got a reply from them despite multiple emails. Thankfully my orders did eventually arrive.
To be fair, all the items are flawless and packaging is in good condition as well. Lack of communication is the main issue with them.
Also be wary that they use FedEx however there is hidden cost as FedEx will request you to pay not just the customs duties but their unilaterally imposed 'handling fees' without your consent. Had there been extra fees as such, my understanding is this should have been included in the shipping charge already and it doesn't make sense that they charge every delivery for the 'handling fee' while claiming that they use third party services to facilitate the release of delivery from customs.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

in my opinion, scammers!!

In my opinion, they are scammers. They say they send your products in 3 to 5 days, but they don't. They don't respond to emails either.
I've been waiting for more than a month to ship them but nothing. They also do not refund the payment. They are bad Japanese...
Don't buy from them.
My order..7640 (18/10/2023)

October 18, 2023
Unprompted review
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Rated 3 out of 5 stars

No response to email but item received.

I recently purchased a SACD in this webshop. After paying the money I correctly received a confirmation.

When I contacted the seller to inquire about the status, I did not receive any response. When I was almost ready to request a refund through my credit card I suddenly received a notification that the order was shipped. 17 days after the original order it was delivered in perfect condition.

My emails still have remained unanswered, but I am very happy I received my order in the end.

September 3, 2023
Unprompted review
Show reviews in all languages. (80 reviews)

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