We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... See more
Company replied
CEF online - Delivered what I ordered, on the day I requested. Nothing exceptional, just as advertised. Now the staff at Redditch Branch, these guys are exceptional. Nothing is ever too much trou... See more
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My local store didn’t have the lights I wanted in stock but could see on their system 5 were available. Suggested I order online & would receive next day delivery. Arrived the next morning. So impress... See more
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Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29K reviews
Asks customers to review
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Daniel and the team at wigan are a…
Daniel and the team at wigan are a pleasure to deal with!
Keep it going lads.
August 6, 2026
Still not revived order.
Still not received order.
FedEx have not delivered. Keep leaving cards which don’t scan to arrange delivery.
Not the service I usually get from
CEF online.
August 6, 2026
Click and collect ordered items some…
Click and collect ordered items some come from another shop which was fine. The rest no notification uto tell you it's ready.had a conversation with someone from cef only to be told it's there but you have to come in and pay before you get notification. Why would you send notification when I went in paid collect order. Sort your system out two visits waste of my time.
August 11, 2026
great price but couldnt set up account
great price on the item I wanted. However, -1* due toi the inability to set up an account. Item was delivered quickly (quicker than expected)
August 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Leechmere Sunderland shame on you..
Our local CEF on Leechmere Industrial estate in Sunderland has been pathetic. Even though a Google search reported CEF sells solar PV cable by the metre, this branch flat out refused to open a roll.. Shame on you, never be returning again with service like that..
August 10, 2026
Unprompted review
Reply from CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Good service.
August 5, 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Exactly correct for what I wanted
August 5, 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered a product and paid for a day…
Ordered a product and paid for a day delivery slot. Hasn't arrived in time had to cancel the job.
Not impressed.
August 5, 2026
Reply from CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
I would like to thanks to Loyde the…
I would like to thanks to Loyde the manager he sorted me out and made everything so easy, next day delivery woke me up.all the Staff at CEF are great , thank you for great service over the years.
July 22, 2026
Reply from CEF
Thank you very much for your review and feedback Jim.
Best Regards
Adele Feller (Customer Services Manager)
Ordered Wednesday and arrived Friday
Ordered Wednesday and arrived Friday. Could not be better and well packaged for transit.
August 5, 2026
Reply from CEF
Thank you very much for your review Mick.
Best Regards
Adele Feller (Customer Services Manager)
Prompt next day delivery
Prompt next day delivery. Delivery driver was proffessional and courteous with parcel
August 5, 2026
Reply from CEF
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Simon.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Charlie.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Marc.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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