The whole team at CEF Parkway are all very helpful, on this occasion, Mark was the man. Everyone seems pleased to see you when you walk in, and they are always happy to help, whowever stupid my quest... See more
Company replied
Location
Switch locationSt Modwen Road, Parkway Industrial Estate, Marsh Mills, PL6 8LH Plymouth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Cef offered the best price, ordering was simple and I received a phone call from a very polite staff member shortly after ordering as a fraud precaution. Item was delivered next day as promised. Gre... See more
Company replied
I put on a special notification for the company to phone me when it was delivered as I was desperate for the item. When I didn’t get a phone call I tracked the order and found that it was delivered at... See more
Company replied
Ordered some insulation boards delivered to local CEF branch. Got a call to say they were delivered the next morning and picked them up with no hassle.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - PLY
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
St Modwen Road, Parkway Industrial Estate, Marsh Mills, PL6 8LH, Plymouth, United Kingdom
- 01752 664194
4.4
Excellent
13 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick turn around of order and delivery
November 5, 2025
Reply from CEF - PLY
Thank you very much for your review Robert.
Best Regards
Adele Feller (Customer Services Manager)
The whole team at CEF Parkway
The whole team at CEF Parkway are all very helpful, on this occasion, Mark was the man.
Everyone seems pleased to see you when you walk in, and they are always happy to help, whowever stupid my questions are.
August 29, 2025
Reply from CEF - PLY
Thank you very much for your review Simon.
Best Regards
Adele Feller (Customer Services Manager)
Ordered some insulation boards…
Ordered some insulation boards delivered to local CEF branch. Got a call to say they were delivered the next morning and picked them up with no hassle.
May 14, 2025
Reply from CEF - PLY
Thank you very much for your review Mike.
Best Regards
Adele Feller (Customer Services Manager)
Cef offered the best price
Cef offered the best price, ordering was simple and I received a phone call from a very polite staff member shortly after ordering as a fraud precaution.
Item was delivered next day as promised.
Great experience, will use Cef again without doubt.
November 14, 2024
Reply from CEF - PLY
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I put on a special notification for the…
I put on a special notification for the company to phone me when it was delivered as I was desperate for the item. When I didn’t get a phone call I tracked the order and found that it was delivered at lunch time on the Friday. I had to wait until Saturday morning to pick it up ( still no phone call ).
July 6, 2023
Reply from CEF - PLY
Thank you for your review and feedback Norman.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service and knowledge of tools
February 17, 2023
Reply from CEF - PLY
Thank you very much for your review Jon.
Best Regards
Adele Feller (Customer Services Manager)
Great professional service
February 10, 2023
Reply from CEF - PLY
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fast and efficient service
Easy and safe to order online. Quick delivery and well packaged.
February 3, 2023
Reply from CEF - PLY
Thank you very much for your review and feedback Don.
Best Regards
Adele Feller (Customer Services Manager)
Davide at Coxside has been very helpful
January 4, 2023
Reply from CEF - PLY
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Unproffesional
When one of our electricians went to pick up the item he was told it was not there even though it was ordered 2 days before with next day delivery.
I called the store and the guy said the item had not been delivered yet but was due in that morning and he advised he woould call once it had come in.
I heard nothing and called back 4 hours later to be told by someone else that the item actually arrived the day before... when I asked how this had happened and explained it had pushed our work back for the day I was just told it must have been missed, really unproffessional.
October 7, 2022
Reply from CEF - PLY
Thank you for your review and feedback Holly.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
I came across CEF when looking for some…
I came across CEF when looking for some SWA cable. Price was as good as anywhere else I looked. Really good range of products. Got everything I needed in the one place and free delivery as well. Excellent
April 29, 2022
Reply from CEF - PLY
Thank you very much for your review and feedback Mr Edwards.
Best Regards
Adele Feller (Customer Services Manager)
Ordered this as a replacement
Ordered this as a replace. Website information was good enough for me to make an informed decision. Fitted part like for like and it solved the issue. Slightly disappointed that original unit only lasted 2 years. Well packaged and fast delivery
October 21, 2021
Reply from CEF - PLY
Thank you very much for your review Mr Martin Easton.
Best Regards
Adele Feller (Customer Services Manager)
The Parkway team have a great knowledge…
The Parkway team have a great knowledge of the products I purchase from them and are always on hand to help. The process from purchase to invoice is smooth and easy to use.
September 29, 2021
Reply from CEF - PLY
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.