CEF - WAR Reviews 14

TrustScore 4.5 out of 5

4.4

Gateway 49 Trade park, Unit 9 Kerfoot Street, WA2 8NT Warrington, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Orders are easy to do and product is delivered on time at local store

Company replied

Rated 5 out of 5 stars

Super friendly and helpful guys on the counter nothing too much trouble went out of his way to get me the right product

Company replied

Rated 5 out of 5 stars

Looked on Google for what I wanted CEF came up with a good price and reasonable delivery charge. So ordered my item with a selection of delivery dates to select which was best for me.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - WAR

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Gateway 49 Trade park, Unit 9 Kerfoot Street, WA2 8NT, Warrington, United Kingdom

  • 01925 244329

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Orders are easy to do and product is…

Orders are easy to do and product is delivered on time at local store

October 22, 2025
CEF - WAR logo

Reply from CEF - WAR

Thank you very much for your review James.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Super friendly and helpful guys on the…

Super friendly and helpful guys on the counter nothing too much trouble went out of his way to get me the right product

September 24, 2025
CEF - WAR logo

Reply from CEF - WAR

Thank you very much for your review Annette.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Nice store,pleasant staff and very…

Nice store,pleasant staff and very efficient.
Great communication and order follow up.

August 3, 2025
CEF - WAR logo

Reply from CEF - WAR

Thank you very much for your review Nigel.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Looking for an odd Electrical item for an Earthing problem,

Looked on Google for what I wanted CEF came up with a good price and reasonable delivery charge. So ordered my item with a selection of delivery dates to select which was best for me.

June 6, 2023
CEF - WAR logo

Reply from CEF - WAR

Thank you very much for your review and feedback Mr Thomasson.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Competitively priced

Competitively priced, well packaged and quick delivery

February 1, 2023
CEF - WAR logo

Reply from CEF - WAR

Thank you very much for your review Daniel.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

One day delivery means around 4 days

One day delivery means around 4 days, really "good" service, really

October 29, 2022
Unprompted review
CEF - WAR logo

Reply from CEF - WAR

Thank you for your review and feedback Mariusz.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Needed some measured armoured cable…

Needed some measured armoured cable urgently as the landscapers were starting work. CEF, had what I needed and cut to my requirements had it delivered within 48hrs of ordering due to the weekend. I was kept informed throughout the process. Thank you CEF and thier excellent courier.

July 21, 2022
CEF - WAR logo

Reply from CEF - WAR

Thank you very much for your review and feedback Arvind.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Very poor customer service at branch

Very poor customer service at branch. Courier stated that delivery was made to branch prior to midday. Went to collect around 4pm. Staff could not find order and told me it had not been delivered despite knowing that courier had stated delivery had been made. Shrug shoulders attitude and suggested I should phone the order line surely a member of staff should have done this. I phoned order line who were very good. They phoned the branch with the name of signature and the delivery was found with the excuse that it was under waste cardboard as the collection of waste had not been made. All this could have and should have been quickly resolved by staff not telling customer to go and sort it yourself.
So order correct and delivered on time 5 star. Help line 5 star. Branch customer service nil star. Would I use CEF again, Yes but would not use that branch.

December 19, 2021
CEF - WAR logo

Reply from CEF - WAR

Thank you for your review and feedback Paul.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

A member of the CEF team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

GREAT SERVICE

July 16, 2021
CEF - WAR logo

Reply from CEF - WAR

Thank you very much for your review Mr Ogden.

Best Regards
Adele Feller (Customer Services Manager)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look