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See what reviewers are saying

Rated 1 out of 5 stars

This is an honest review from someone who used a full range of these products consistently for 2 years. I bought a significant amount of products from this range and it lasted me for a full 2 year... See more

Rated 5 out of 5 stars

I originally tried the Cel products because my daughter had significant hair loss and thinning of her hair. She was losing hair including the follicles. Since using your shampoo, conditioner and hair... See more

Company replied

Rated 5 out of 5 stars

I have been using Microstem thickening shampoo and conditioner regularly, and have recently tried the Microstem thickening hair mask. My hair was very dry and frizzy, like straw and it was falling ou... See more

Company replied

Rated 2 out of 5 stars

I have been trying to order for over a month and every time i add to cart it says "there was a problem adding this to the cart". i have tried different browsers and even different houses with no avail... See more

Company details

  1. Health and Beauty Shop

Information provided by various external sources

Stem Cell Products


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I love the hair thickening shampoo

I love the hair thickening shampoo. It leaves my scalp clean and my hair moisturized.

April 5, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Wanda,

Thank you for taking the time to share your experience with us 🥰 We couldn't be more glad to know that you're now having a clean and moisturized hair! Thanks again for being a great customer and we hope you continue to enjoy our products!❤️

All the best,
Cel

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Rated 5 out of 5 stars

I love CEL it does everything it says…

I love CEL it does everything it says my hair really is much better after every use I will always order your CEL im a customer for life

March 31, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Arlene,

We're so happy to hear that our products are working great for your hair! 🥰 It's always an uplifting experience for us to keep hearing stories such as yours! We're grateful for your continuous trust and support with our products, your loyalty means a lot.❤️

All the best,
Cel

Rated 5 out of 5 stars

I love my Cel products

I love my Cel products, I always receive them in a timely manner. I wouldn't use anything else on my hair.

March 29, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Lucy,

Thank you for sharing your experience. We are glad to hear that you received your order in a timely manner 🥰 More so that the products are working wonders for you! Please feel free to share your progress on our social media, we would love to see pictures! Please let us know if there is anything we can do to help improve your experience. We appreciate your business. ❤️

All the best,
Cel

Rated 5 out of 5 stars

I had an abundance of subscription…

I had an abundance of subscription products due to my desire to try new ones. I contacted customer support to put my subscription on hold. He was very polite and understanding. LOVE the products and will start up again when I need to replenish them.

March 28, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Sharen,

Thank you for leaving us a review. We are glad that you find our service admirable!🥰 We have nothing but high hopes for your overall experience. We hope to serve you more in the future!❤️

All the best,
Cel

Rated 4 out of 5 stars

Nails

the nail stuff has hardened my nails and they are growing. that is good for someone who has chewed her nails most of her life. And they were in bad shape after wearing acrylic nails for 4 plus years. the hair shampoo and conditioner I am not ready to rate yet

March 17, 2022
CEL logo

Reply from CEL

Hi Sue,
We're happy to hear that you're very satisfied with the results that you're seeing! Thanks a lot for sharing.🥰Thank you for giving us the chance to help you, it's our pleasure to provide you the service and products you deserve.❤️

All the best,
Cel

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Rated 5 out of 5 stars

Love this product

Love this product. Been using it for a few years now and can certainly see the difference if I use something else on my hair. Always returned to Cel. Now won’t use anything else. My hair is lovely and thick and glossy. Also noticed my nails growing just from washing my hair with cel. Have now also purchased the nail strengthener and will wait and see what happens! Love these products!

March 17, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Jean,
We're very pleased to hear that our products are working amazingly well for you after trying a lot of other brands before! Thanks for your review! 🥰 We're grateful for your continuous trust and support with our products, your loyalty means a lot. We hope to serve you more in the future!❤️

All the best,
Cel

Rated 1 out of 5 stars

Scam! Illegally continue to take money!

Warning DO NOT trust this company. I ordered a one off purchase and they continued to take my money for 4 months without my authorisation! I had to block them for the money to stop being taken. I complained via every channel you can think of and radio silence. From these channels I soon see that I'm not the only one this has happened to! Disgusting how they are getting away with this and still operating. Makes me so angry. I still don't have my money back and yet to hear from someone from the business. I have reported them to fair trading and I hear of others getting lawyers involved.

March 9, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Katy,
Our sincere apologies for any confusion regarding our optional subscription service. It was never our intention to make you feel distressed and we apologize if we have fallen short of your expectations.

No worries though, rest assured that no further payments would be taken out and you won’t be getting any more auto-ship orders.

We'll make sure to get this taken care of right away for you! A representative will be reaching out soon. We appreciate your patience as we have an opportunity to sort this out.

All the best,
Cel

Rated 5 out of 5 stars

I love the masks and like to keep them…

I love the masks and like to keep them on hand 💯 I know they tighten my skin and give me the best glow I have ever experienced from a mask.

March 7, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Addy,
We're honored to hear that you found satisfaction with our product! Thanks for your lovely review.🥰 It is our goal to provide you the finest and most wonderful products you could ever have. Have a lovely day!❤️

All the best,
Cel

Rated 1 out of 5 stars

BEWARE: If I could give a score of ZERO I would!

If I could give a score of ZERO, I would! BEWARE fraudulent company: continues to take payments when not requested, useless expensive products (I used for over SIX months with NO effect), terrible packaging (cheap aluminium containers arrived dented). When you leave negative feedback on facebook you magically find you are BLOCKED (they don't want people knowing that their products are expensive and useless). Other customers stated that POOR CUSTOMER service (refuse to answer emails, cancel subscription and stop taking money from their accounts). DON'T BELIEVE ANY OF THEIR CUSTOMER REVIEWS

March 5, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Stefanie,
We're sorry you have not found our products and customer services team to your standard, and we would like to make this right for you.

We'd be happy to look into this for you however, we are unable to locate an account. Please provide your order ID and we will reach out to you.

Rest assured that we are working on improving our processes and services to better serve you in the future.

All the best,
Cel

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Rated 5 out of 5 stars

I had noticed a lot of growing "baby…

I had noticed a lot of growing "baby hairs" and it also feels fuller than before, being a blonde and thin hair means a lot to me. Jack, thank you for this beautiful hair product.. Keep up the good work !!

March 4, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Maritza,
We're so pleased to hear our products are working wonders for your hair! Thanks for sharing your story with us 🥰 It's heartwarming to know our products make a difference in the lives of many. Trust that with Cel, you will always get premium products form us.❤️

All the best,
Cel

Rated 5 out of 5 stars

The Cel products are high quality…The Cel Company

The Cel products are high quality products. The shampoo is the best I have ever used. It makes my hair feel healthy and thick. I am a repeat customer. Customer service is extremely good too!

March 4, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Mike,

We're so happy to hear that our products are working great for your hair and that you are getting great customer services. Thanks for your review! 🥰 We hope to serve you more in the future! Thanks again for being a great customer and we hope you continue to enjoy our products!❤️

All the best,
Cel

Rated 5 out of 5 stars

Amazing product

Two years ago I was shopping for a wig as my hair was getting very thin. I ordered Cel Md and can't be more pleased at how it has changed my hair. I would highly recommend it and have shared with two friends who also have seen a difference.

March 3, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Cheryl,
Thank you for taking the time to share your experience with us 🥰 We hope to serve you more in the future and thanks again for being a great customer. We hope you continue to enjoy our products! We appreciate your recommendation thanks a lot!❤️

All the best,
Cel

Rated 5 out of 5 stars

Love the products

I have used Cell products for years and loved everyone of them. I always got through to change my orders. The People were always very happy helpful and nice . My last order I Could not get though , I received more products than I needed . I Will just order as needed and pay more.
Would like a order form emailed every two months so I could check what I would like and I would probably spend more. As of now I will not subscribe,It will be as needed. Lorrie
Love the products!!!
Ps I do get very fast response’s from email I have found. Thank you

March 3, 2022
Unprompted review
CEL logo

Reply from CEL

Hi LorrieAnn,
Thanks a lot for this lovely message, we're so happy to hear that you're loving our product and services 🥰 Thank you for giving us the chance to help you, it's our pleasure to provide you the service and products you deserve.

If you have any other questions, please don't hesitate to get in touch!❤️

All the best,
Cel

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Rated 5 out of 5 stars

My hair has never looked better

My hair has never looked better. In January 21, my hair was showing more gray then usual, so I allowed it to go white. What a surprise, using your products has given my hair new life and it looks less thin. I have gotten a lot of remarks from friends about how good my hair looks. It took me about two weeks to get used to seeing my self in the mirror, but now I'm liking it more each day. My husband loves it.

March 2, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Patricia,
We're so pleased to hear our products are working wonders for your hair!🥰 Thanks for sharing this great news with us! We are over the moon to hear that your hair already significantly improved. We hope to serve you more in the future!❤️

All the best,
Cel

Rated 1 out of 5 stars

I am so unhappy

I am so unhappy! I ordered a year’s subscription thinking I would get product every month. Instead, I got two big boxes, neither of which I could lift. They have been sitting in my entryway since delivery. There were no directions or explanation inside the boxes explaining what I was receiving. I opened a number of smaller boxes with one of the larger boxes snd discovered it ws all microstem shampoo and conditioner. I finally started giving it away just to clear out my entryway. I have given away at least 20-25 bottles of shampoo and conditioner; one box still sits in my entryway. I tried to contact your company several times and no one responded. These boxes were so heavy there was no way I could return them! There was no explanation as to what I was receiving and to sit there and open each of the smaller 40 boxes within each bigger box was too time consuming. I finally discovered that the first box contained the microstem shampoo and conditioner (which I gave away in its entirety) and the second box contained the thickening shampoo/conditioner, mask, etc.I absolutely would never have ordered that much. I am still using the same shampoo and conditioner I purchased before I even placed this order! Your product is good, everyone I have given it says so. Your customer service is terrible and your idea of a subscription is ridiculous! As a result, I will never buy cel products again,

March 2, 2022
Unprompted review
CEL logo

Reply from CEL

Hi BW,
Our apologies for the inconvenience regarding our optional subscription service. We would be happy to alter your subscription to fit your needs. However, we are unable to locate an account. Please provide your order ID and we will reach out to you.

All the best,
Cel

Rated 5 out of 5 stars

I have used the shampoo and conditioner…

I have used the shampoo and conditioner and am so completely happy with both products!!!!

March 2, 2022
Unprompted review
CEL logo

Reply from CEL

Hi,
Thanks for your review! We're honored to hear that you found satisfaction with our products. 🥰 Trust that with Cel, you will always get premium products from us.❤️

All the best,
Cel

Rated 5 out of 5 stars

After using the micro stem shampoo and…

After using the micro stem shampoo and conditioner for a couple of months my hairdresser noticed a big improvement in the condition of my hair.

March 2, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Donna,
We're happy to hear that you're very satisfied with the results that you're seeing!🥰 Thanks a lot for sharing! We're grateful for your continuous trust and support with our products, your loyalty means a lot.❤️

All the best,
Cel

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Rated 5 out of 5 stars

Couldn’t be more pleased about my progress!

I have been very pleased with Cel hair products. My fine, thinning hair has come back to life with a controllable thickening. I have had so many compliments on the shine. Although it’s expensive, I feel these products are definitely worth a try for anyone who has thinning hair. It has also helped prevent my hair from falling out.

March 2, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Sharon,
We're happy to hear that our products have been of great help to your hair.🥰 Thank you for sharing this amazing news with us and for your very kind words. We definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible without compromising its quality. However, we firmly believe that the benefits of this product outweigh the costs. ❤️

All the best,
Cel

Rated 5 out of 5 stars

Desperate for answers

I originally tried the Cel products because my daughter had significant hair loss and thinning of her hair. She was losing hair including the follicles. Since using your shampoo, conditioner and hair mask her hair loss has become almost non existent. Her hair has thickened up dramatically and finally she has her confidence back. I can’t recommend CEL products highly enough. They have changed our lives but best of all is the pricing. Totally affordable. Thank you CEL🙏💜💕

March 2, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Helen,
Thank you so much for sharing your story and how our products have helped to make a difference to your hair! 🥰 It's heartwarming to know our products make a difference in the lives of many. We hope to serve you and your lovely daughter more in the future!❤️

All the best,
Cel

Rated 5 out of 5 stars

thin hair magic

I have always suffered with thin hair and all those sceptical I tried the MicroStem shampoo and conditioner. my hair has so much more regrowth now! I’ve never had so much hair! Customer service are always friendly and get back to you quickly

March 2, 2022
Unprompted review
CEL logo

Reply from CEL

Hi Mary,
Thank you for leaving us a review. We are glad that you find our service admirable, and our products excellent! 🥰We have nothing but high hopes for your overall Cel experience! We hope to serve you more in the future.❤️

All the best,
Cel

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