Ubigi eSIM Reviews 

42,172
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Works really well. However, on first use you do need to be online via WiFi, or other means, otherwise you can't login to activate your Ubigi package. So, if you're travelling, do this in the airpor... See more

Rated 5 out of 5 stars

Absolutely the best. E-SIM cell data with Ubigi helped us with a 6 week long trip to Norway. We could make local calls using Yolla. Also, access driving directions from the car using Ubigi (the GPS in... See more

Rated 5 out of 5 stars

I went to Algeria in July 2026. I took a data pack (10Go) from Ubigi and it works wonderfuly. I installed the Esim at home one day before departure and as soon as we landed, I had the data working. Th... See more

Company replied

Rated 5 out of 5 stars

I actually bought 2 SIM cards, one from Ubigi and one from another supplier as I used a lot of data and wanted to compare. Ubigi's connection is much more stable and faster, and also fairly convenient... See more

Company details

  1. #7 of 11 best companies in Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

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Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

42K reviews

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4.1

All reviews

(42,172)

18,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to set and good result

Easy to set and good result. My first use is in India and connection is more than acceptable and consistent. Much better compare others competitors I tried before. Very good!

July 21, 2026
Rated 1 out of 5 stars

Purchased a plan before going to Italy

Purchased a plan before going to Italy. Now I’m in Italy and it will not let me log in. Invalid credentials every single time. Very disappointed!

July 20, 2026
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Reply from Ubigi eSIM

Dear Amy,
We're sorry to hear about your experience.
If the eSIM was installed correctly, your data plan should activate once you arrive at your destination. If you're having trouble logging into the app, you can also try accessing your account through the Ubigi web app or resetting your password if needed.
If you continue to experience any issues, our support team will be happy to help.

Rated 1 out of 5 stars

Useless app

Useless app. Bought the esim and could.not get proper signal through out the trip. No proper troubleshooting help. I had to fall back to use my expensive international phone provider. Can you pls refund my money?

July 12, 2026
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Reply from Ubigi eSIM

Dear customer,
We're sorry to hear about your experience.
For the service to work correctly, it's important to make sure you have purchased a data plan that includes coverage for your destination. If the correct plan is in use and you're still experiencing issues, our support team will be happy to review your case and assist with troubleshooting or any refund request if applicable.
Please contact us here: https://cellulardata.ubigi.com/help-center/contact/

Rated 4 out of 5 stars

Got the Singapore Malaysia eSIM

Got the Singapore Malaysia eSIM
Singapore connected perfect and had 5g 80% of the time
Malaysia it struggled to connected, had to AI the solution, which sort of helped, then had to email Ubigi and got a solution
But I had 5g maybe 40% of the time and we never left KL
Partner went with another eSIM and had 5g 90% of time in both locations

July 2, 2026
Rated 1 out of 5 stars

Did not work at all

July 13, 2026
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Reply from Ubigi eSIM

Dear Robert,
We are sorry that our service did not work at all for you. We understand how frustrating it is when a plan fails to connect upon arrival. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help troubleshoot your setup or review your account.

Rated 4 out of 5 stars

Well designed app

Well designed app. Correct price.
What needs to be improved to get a 5-star rating: make sure that the APN settings are automatically set, I struggled a bit to get my data connection working. Hopefully I had a wifi connection to resolve this.

July 12, 2026
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Reply from Ubigi eSIM

Thank you very much for your review and for highlighting both what you appreciated and what we can improve!
Automatic APN configuration is correctly declared on the Ubigi side; however, its application can depend on the device manufacturer. We understand how frustrating it can be, especially when first setting up the service.
If you don't mind, could you let us know which device you are using? This information would help us investigate further and potentially raise the issue with the manufacturer to improve the experience for other users.
Thank you again for your valuable feedback and for helping us improve our service.

The Ubigi team

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