Celtic Marches  Reviews 332

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the ciders, which many describe as fantastic and the best they've ever tasted. People frequently highlight the fast and efficient delivery service, often noting next-day arrivals and good communication regarding order progress. The ease of ordering through the website is also a common point of satisfaction among consumers. However, some customers experienced issues with delivery, with a few instances of orders not arriving as expected or being left in an unsatisfactory manner.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the excellent quality... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of online ordering and the... See more

Quality

Consumers find quality to be positive. Many reviewers consistently praise the ciders as "fantastic" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Celtic marches do an amazing cider. Not even the top brands like westons magners strongbow & mostly all ciders you see in standard retail stores come close to this except a very few. Also tastes... See more

Company replied

Rated 5 out of 5 stars

Extremely good cider and fast delivery. We tried the mixed case, arrived the next day and they were all lovely So good we placed another order straight away. Our first choice was out of stock, but the... See more

Company replied

Rated 5 out of 5 stars

Ordered Sunday, arrived Wednesday, i know the Dry and Vintage are quality from this Cidery...you wont touch the big brands liks strongbow after tasting these

Company replied

Rated 5 out of 5 stars

Brilliant and easy drinking cider to the last drop, delivered fast, lovely customer service answered questions prior. Will be ordering again and trying other Bag in box ciders in the future.

Company replied


Company details

  1. Cider Mill
  2. Alcohol Manufacturer
  3. Alcoholic Beverage Wholesaler
  4. Catering Food and Drink Supplier

Written by the company

For eight generations we’ve been busy farming 200 acres of luscious lined orchards. Chosen for growth and taste profiles, eight cider apple varieties are grown, picked pressed and blended to create our international award-winning ciders. As one of the UK’s largest self-sustaining single estate cider producers we’re proud of our genuine heritage, provenance and traceability. My team are recognised for their skills, passion for quality and consistent drive for a premium craft cider. Our bold, branding stands out from the norm. We shake off the traditional approach to cider and our core range reflects the team behind them. Our female strength is a far cry from what the cider industry has been used to! Celtic Marches cater for an ever changing sector. Our ability to follow market trends is not compromising and maintaining traditional values and respect for our provenance will always be core.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

This is the second time I have bought from you direct and as usual it was fantastic. My phone put the address in a little crazily before I could stop it, I contacted you and you changed it and assured me it would be fine. Delivery was swift and arrived with my son in time for him to celebrate his birthday.

March 10, 2022
Celtic Marches  logo

Reply from Celtic Marches

Hi Louise! Great to hear you returned to us, we value our loyal customers. Also hope your son enjoyed his ciders and had a lovely birthday :)

Grace

Advertisement
Rated 5 out of 5 stars

Very promptly delivered

Very promptly delivered, well packaged

March 9, 2022
Celtic Marches  logo

Reply from Celtic Marches

Thanks Clive! We admire the time you took to write this review and appreciate the support.

Grace

Advertisement
Rated 2 out of 5 stars

Ordering and delivery times all fist…

Ordering and delivery times all fist class unfortunately while the packaging has improved over quite a few orders I have placed I have had quite a few deliveries where the boxes arrived slightly damaged, not a great problem as bit of tape to keep the box kept the cider stored while I savoured it.
This delivery as usual was quick and the box while heavily wrapped with bubble wrap was still bashed quite a bit, not a real problem as quick bit of tape and the box was ready for the kitchen bench, however a week or so later and the box appeared to be collapsing, on checking found a very small leak from the plastic bag that was gradually socking into the cardboard, to save the cider I have had to empty into 4 - 5L plastic containers a real shame but I need to rate it down due to this.

February 14, 2022
Celtic Marches  logo

Reply from Celtic Marches

Hi Paul, sorry to hear that you have had issues with the delivery of your BIB's. We really do strive to provide 5* customer service and are disappointed that you didn't receive that level of service on your latest order.
We have now sourced a more robust BIB that will hopefully negate the issues some customers are seeing with damaged boxes etc. These should start to filter out into the marketplace in the next 6 weeks or so. We use APC as we have found that they offer the best service of all the big courier companies, although I do appreciate the drivers are sometimes a little heavy handed with liquid deliveries.
We appreciate your feedback, although we are disappointed you left a 2* review we understand why you did so.
Many thanks for taking the time to leave the review
Juliet

Rated 5 out of 5 stars

Ordered a mixed case of Thundering…

Ordered a mixed case of Thundering Molly, Slack Alice and Lily the Pink. All very good and different ciders.
Ordering was very easy via the website and delivery was prompt. Will definitely be buying from Celtic Marches again

February 4, 2022
Unprompted review
Celtic Marches  logo

Reply from Celtic Marches

Thanks Susannah! Great to hear you enjoyed our traditional ciders and we look forward to your return.

Grace :)

Rated 5 out of 5 stars

Highly recommended for cider lovers.

Highly recommended for cider lovers.
Laptops out Try the gift sample package enjoy,award winning cider at it's best

January 16, 2022
Celtic Marches  logo

Reply from Celtic Marches

Cheers Robert! We are glad you enjoyed the Modern Gift Pack and appreciate the lovely review.

Grace

Rated 5 out of 5 stars

A Gem

First time customers and really impressed with quality, service and price - a real treat for our cider-loving festive guests.

December 28, 2021
Celtic Marches  logo

Reply from Celtic Marches

Thanks Anthony! I'm so glad you found us and our cider impressed you, its always nice seeing first time customers :)

Grace

Advertisement
Rated 5 out of 5 stars

Came on time

Came on time, well packaged, looking forward to trying it

December 14, 2021
Celtic Marches  logo

Reply from Celtic Marches

Cheers Lyn, thanks for taking the time to leave a review. Hope you enjoy!

Grace

Rated 5 out of 5 stars

Would definitely use Celtic marches…

Would definitely use Celtic marches again, very reasonable,good quality and a speedy delivery. Also great customer service

December 13, 2021
Celtic Marches  logo

Reply from Celtic Marches

Hi Jan! We are so glad you admire our products & services, its always rewarding when a customer returns :)

Grace

Rated 5 out of 5 stars

Great product

Great product, speedy delivery.

December 12, 2021
Celtic Marches  logo

Reply from Celtic Marches

Thank you for taking the time to write us a review. We are so grateful :)

Grace

Advertisement
Rated 5 out of 5 stars

Haven't made any recent orders

Haven't made any recent orders, but thought I should get some in for Xmas. Pleased to say that the new order was dealt with as efficently as all previous ones. Arrived safe and sound within a couple of days. And the cider is just as good as always too.

December 11, 2021
Celtic Marches  logo

Reply from Celtic Marches

Hi Roland, so glad to hear you appreciate our products and services :) hope you have a lovely Christmas!

Grace

Rated 5 out of 5 stars

Always great service!

Always great service.
Juliet has fixed many issues in the years that I’ve been dealing with Celtic Marches.

December 5, 2021
Celtic Marches  logo

Reply from Celtic Marches

Hi Lucy! Many thanks for such a lovely review :)

Grace

Rated 5 out of 5 stars

Jacob Marley mulled wine

We ordered two 20 litre boxes of Jacob Marley mulled wine for @ bonfire night event organised in our village. I was delighted to be given a discount on this order and the mulled wine went down very well with the villagers.

November 9, 2021
Celtic Marches  logo

Reply from Celtic Marches

Hi David, thanks for taking the time to write this review. We love to read feedback so 5* is much appreciated. Also great to hear it was enjoyed by so many!

Grace

Rated 5 out of 5 stars

Fast and efficient online ordering

Fast and efficient online ordering, order arrived within two days, the ciders not bad either!

October 31, 2021
Celtic Marches  logo

Reply from Celtic Marches

Thanks Nick! We are so pleased you had a great experience with our services and products.

Grace

Advertisement
Rated 5 out of 5 stars

keep it coming

yet another fine tasting cider .. will keep on buying while you keep making it

October 1, 2021
Celtic Marches  logo

Reply from Celtic Marches

Cheers Wayne! We are so glad you admire our products, its always rewarding when a customer returns :)

Grace

Rated 5 out of 5 stars

excellent service

excellent service, and great tasting product

August 31, 2021
Celtic Marches  logo

Reply from Celtic Marches

Thanks Leonard, we love to read feedback so 5* is much appreciated :)

Grace

Rated 5 out of 5 stars

very good

very good, delivered quickly

August 25, 2021
Celtic Marches  logo

Reply from Celtic Marches

Hi Caroline. Thanks for taking the time to write this review :)

Grace

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look