I had a great experience with this company overall. The customer service is excellent – very helpful and friendly whenever I had questions. They respond to messages quickly, which makes the whole proc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found CeltiCook when looking for new office speakers. I did my research and knew exactly what I wanted. I was happy to find CeltiCook and the fact they were cheaper than other places made it more ap... See more
Company replied
I was having problems with the mop pads on my robotic vacuum cleaner, they kept coming off during cleaning. The device is 15 months old. Celticook sent me a complete replacement kit free of charge... See more
Company replied
Ordered a self cleaning cat litter (I think this is when you know you’ve run out of ideas of what to buy!) It was a good price but with their Black Friday coupon, a great price (over £80 cheaper than... See more
Company replied
Company details
Written by the company
In 2023, Celticook emerged as a distributor and retailer of handpicked high-tech home appliances, enriching your life with convenience and joy. Partnering with renowned brands, we curated cutting-edge innovations, including Dreame's advanced robot vacuums and handheld vacuums for effortless cleanliness. Navee Tech pioneered sleek and eco-friendly electric scooters, while Supor blended modern design with culinary excellence in high-quality kitchen appliances. Ugreen focused on connectivity and convenience with a wide range of tech accessories and smart home solutions, seamlessly integrating technology into your daily routines. Experience the elevated living brought by Celticook's carefully selected high-tech products, transforming your home and enhancing your family life.
Contact info
403, Nesta Business Centres Sandyford, D18 A094, Dublin, Ireland
- 0874846410
- Connect@celticook.ie
- celticook.ie
4.9
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and fast customer service!
May 16, 2025
Unprompted review
Reply from CeltiCook Modern Essentials Ltd
Thanks Emmet, please find us for help if any problem.
Advertisement
Shopping experience
Shopping experience, delivery and information was spotless, great service!
May 5, 2025
Reply from CeltiCook Modern Essentials Ltd
Dear Boris, Thank you for the comments, we will be happy to help in Ireland.
Reply from CeltiCook Modern Essentials Ltd
Thanks Oleksii!
Reply from CeltiCook Modern Essentials Ltd
Thanks Bernie, please feel free to find us if any problem.
Thanks guys
Thanks guys. Could not find the navee scooter cheaper anywhere else. Me oul hip giving jip and not able to get about as much as I'd like and at that price I could afford it. All I have to do is figure out how to get it going.. having problems with the setup..fast delivery aswell.
May 5, 2025
Unprompted review
Reply from CeltiCook Modern Essentials Ltd
Thanks Anthony, I checked your email, sorry about the setting up difficulty, probably try to set up tyre maintainence frequency, then start. also a link shared with you to set up V40 pro.
Advertisement
The delivery was very fast
The delivery was very fast, the product is great, everything is perfect, thank you.
April 16, 2025
Reply from CeltiCook Modern Essentials Ltd
Thank you so much, Ihor.
Very genuine start-up company
Very genuine start-up company. I was adamant before looking for reviews etc. but I'm happy that I purchased with them and the delivery is super quick!
April 3, 2025
Reply from CeltiCook Modern Essentials Ltd
Thanks Sujay, that is a great review for us, we are working hard to enrich our categories and collections, we are trying to provide a genuine service to our customers, just like you, we are trying to make the journey feel good, that is all we need to survive as a startup, unlike a big company because it would be complicated to get everyone thinking the same, even though we will grow we will try to stay true to our path, we are only focused on Ireland and want to be a very proud Irish small business that can also contribute to the local community.
Alan
Reply from CeltiCook Modern Essentials Ltd
Dear Christopher, Thank you for the positive comments on our service and delivery, please find us if any problem.
Josh
Advertisement
Reply from CeltiCook Modern Essentials Ltd
Thanks Angela for your positive comments!
CeltiCook is a great website
CeltiCook is a great website. It delivered my product really fast and they had a big sale better than any competitors
February 25, 2025
Reply from CeltiCook Modern Essentials Ltd
Dear Almeida,
Thank you for your positive review, as a start up, we work hard to implement great value, fast delivery, and good service, we will be keeping on the way of this, please find us if any problem.
Best Regards!
Josh
exelent very fast delivery
February 9, 2025
Reply from CeltiCook Modern Essentials Ltd
Hi Mindaugas,
Thank you for the positive review, please find us if any problem.
Alan
Reply from CeltiCook Modern Essentials Ltd
Thanks Finn, we will keep kits available for our customer as we think it is important with high spending machine.
Alan
Advertisement
Genuinely amazing website
Easy to purchase and it’s a good website although the delivery has taken atleast 4 days now. It still hasn’t come but I’m hoping it comes by tomorrow atleast.
EDIT: They misdirected the order and now I have to wait another weekend and a few days for it to come… (This is an issue with AnPost)
UPDATE: CeltiCook gave me compensation of 20% for my order regarding the issues with delivery and sent me another carrier with next-day delivery… Everything is sorted now and I am extremely happy with my purchase and these retailers! Went from 3 stars to 5 stars after their great communication and help :)
February 6, 2025
Reply from CeltiCook Modern Essentials Ltd
Dear Ali,
Thanks for this update. Your experience and journey with us really matters, this is not the first time we have problem with anpost delivery, we decide to use DPD for all the future delivery once our anpost stamps used up. Thank you for raising our attention for the concerns of speedy shipping and we finally decide to change, even it will increase our shipping cost.
Best Regards!
Alan
Dear Ali,
Yes, it is true, we are sorry about this. wondering why anpost can not deliver it to the right address, it has been sent back with anpost update, let me figure it out and to compensate this late delivery, we will give you a call and send another one with DPD, sorry again.
08 February 2025 08:33
Your post has been sent to the wrong delivery office. We will still get it to you. It is now in DUBLIN 18 D.S.U., BALLYOGAN ROAD
07 February 2025 20:12
Your delivery has been sorted DUBLIN PARCEL HUB, DUBLIN 12
07 February 2025 20:01
We have your item and will process it for delivery DUBLIN PARCEL HUB, DUBLIN 12
07 February 2025 11:26
Your delivery has been sorted DUBLIN 18 D.S.U., BALLYOGAN ROAD
07 February 2025 11:24
Your post has been sent to the wrong delivery office. We will still get it to you. It is now in DUBLIN 18 D.S.U., BALLYOGAN ROAD
Best Regards!
Dear Ali,
Thank you for the comments and we understand speedy matters and our customer expectation matters.
we review the case and find the following breakdown of shipping for your reference, we will try to improve our carrier service by find faster carrier, and we will try our best to dispatch in the same day, thanks for your comments. Normally we did realy fast near Co,.Dublin as we deliver by ourselves, but as the address far from Dublin, like Ballyhaunis, we have to use carrier. Sorry again for under your expectation.
1. Order placed on Saturday, 1 February 2025 at 9:15;
2. on Monday, 03 February 2025 14:52 we dispatched to anpost and Anpost have your item and will process it for delivery
4. 04 February 2025 18:00; We have collected your item, it is now in DUBLIN 18 D.S.U., BALLYOGAN ROAD
5. 04 February 2025 21:39; Your delivery has been sorted
6. 04 February 2025 21:40; We have your item and will process it for delivery
7. 06 February 2025 02:19; Your delivery has been sorted
Best Regards!
Alan
Very straightforward- ordered that…
Very straightforward- ordered that morning and it was delivered in the afternoon
January 27, 2025
Reply from CeltiCook Modern Essentials Ltd
Hi JJ,
Thank you for the positive comments, cheers!
Alan
Reply from CeltiCook Modern Essentials Ltd
Dear Mr Doyle, Thank you for the positive, we are trying our best to make your purchase easier and care for your feeling. Product is not always perfect we know, but we will try our best to make you satisfied. Cheers!
Fantastic service and super friendly…
Fantastic service and super friendly staff! Everyone was incredibly helpful and went above and beyond to ensure I had a great experience. Highly recommend this place for their professionalism and welcoming attitude!
December 6, 2024
Reply from CeltiCook Modern Essentials Ltd
Hi my happy customer, thank you for the positive review and we matter what our customer feel, our target is to start business with care of our customer, not a single way of profit, thank you for being nice to us.
Alan
Advertisement
Reply from CeltiCook Modern Essentials Ltd
Hi Emmet, Thank you for being nice to us, we will try our best to make every customer happy with us. cheers.
Brilliant
Great service and my delivery arrived on time without any hiccups. Will definitely be using CeltiCook again. Great to be dealing with an Irish company. 🟩⬜️🟨
November 20, 2024
Reply from CeltiCook Modern Essentials Ltd
Dear, thanks for the review and we will do our best.
Amazing service!!
Amazing service!!!
100% recommend Celticook. A few others mentioned that the site can look a bit off as it just sells a few random chinese products. And as they have also said, it's 100% genuine and the prices are the best around. They replied super fast on their live chat, my order was delivered in less than 24hrs... crazy service!
November 22, 2024
Reply from CeltiCook Modern Essentials Ltd
Hi Ross, Thank you for the positive comments, as a start up from 2023, we were born just one year, the insight is right as it might be seen as a fraud website as spam is so populiar today. We have dreame here for sale is 100% from the brand and factory, that is why the price is good. we are expanding our sku by focusing on home cleaning improvement and pet care imporvement, we are trying best to do great value, fast delivery, elite customer care, with the upgrade of home care, we might grow up, but not easy, thank you for all the support, every little help us a lot, we will not let you down, please feel free to contact and we are here to help.
Best Regards!
Alan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.