Centralheating.com Reviews 

11
TrustScore 4.5 out of 5

4.4

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Company details

  1. Gas Installation Service

Information provided by various external sources

We have listened to customer’s feedback and recognised your frustration about waiting in for a sales rep or losing a day’s pay or holiday when you have really busy lives to lead. There has been a build up of mistrust and concern that sales people in your home may outstay their welcome – centralheating.com means that you have COMPLETE control back. You determine what you want, what you spend, when or if you have it installed and even when you do your plan and order. It’s all at your finger tips with the comfort to know that if you need some help online, we can offer to remotely take over your plan to get you back on track or even guide you through our live chat. All in the comfort of your own home. Your Heating. Your way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4.4

All reviews

(11)

1 review in the last 12 months

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Rated 5 out of 5 stars

Connor’s super service!

Connor was super friendly and went above and beyond to help us out. We couldn’t get our black panel to work but he took us through the steps and helped us with recommendations about settings and usage of the controls to make things easier and better for us. He also told us what to be aware of and what to do in the event of certain things not working

April 17, 2026
Unprompted review
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Rated 1 out of 5 stars

stay clear of this company had a boiler…

stay clear of this company had a boiler fitted 2 months ago i was due a cheque back for £144 and its been over 2 months.

i have emailed them several times and called and not received anything from them very dishonest and unprofessional i would stay clear best you go with other reputable firms.

very disappointing in the service and regret ever using their service.

November 22, 2019
Rated 5 out of 5 stars

New boiler fitting in April

New boiler fitting in April. Very efficient service, kept informed every step of the way and responded promptly to any questions. Installation guys were superb. Would highly recommend.

May 1, 2019
Unprompted review
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Reply from Centralheating.com

Hi Carol, thanks for your review. We're glad you're happy with your new boiler and we are always here to help if you have any further questions.

Rated 5 out of 5 stars

Alan Watson of A&L

Alan Watson of A&L services designed, installed and configured our new central heating system and Shaun from CentralHeating.com arranged the finance into a simple affordable monthly amount with no fuss or complications. The whole process was simple, easy and trouble free. I would recommend Alan from A&L and Shaun from CentralHeating.com without hesitation.

April 13, 2019
Unprompted review
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Reply from Centralheating.com

Hi Wayne, thanks for your 5***** review we hope you love your new central heating system!

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Rated 5 out of 5 stars

Excellent from Start to Finish!!

So impressed with the team, they were efficient, kind and completed the job exceeding expectations! A special mention to Dave Malbon your Business Support Executive supervisor, he was so patient, helpful and really went the extra mile. Excellent Service, 5 stars!

April 5, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service highly recommend

Excellent service, very quick installation, clean and tidy no mess.
Well coordinated with Lee for quote and many thanks to Mark and Daz with installation.
Highly recommended from start to finish.

March 26, 2019
Unprompted review
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Reply from Centralheating.com

Thanks Brian, we will pass your gratitude onto Lee, Mark & Daz :)

Rated 5 out of 5 stars

Great service and helpful advice!

Great service and helpful advice. Installation was efficient and quick. Can’t recommend more highly!

March 22, 2019
Unprompted review
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Reply from Centralheating.com

Hi Diane, thanks for your review! Our expert engineers are always here to give the best advice possible, hope you enjoy your new boiler.

Rated 5 out of 5 stars

Reccomend in a flash

When our boiler broke down we were in a rush to get things sorted, I had heard of CentralHeating.com through an advert on Facebook so i decided to give them a call. Well i am very glad that i did, I spoke to a chap called David and he was so helpful he took his time and listed to what we had to say regards our situation and he made us feel at ease when he was going through everything with us. Within 5 minutes he had worked out a quotation for us, After explaining all the benefits of the different boilers that they offer we decided to go with a Viessmann. Dave arranged everything there and then from the survey appointment with the person fitting the job to the installation date its self within 3 days we had a new boiler up and running in the property. A big thanks to Dave and the installer Gareth who did a fantastic job he and his team were efficient trustworthy and the main thing left no mess at all, So thanks to all at CentralHeating.com i cant recommend you enough

Thanks again Claire

March 20, 2019
Unprompted review
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Reply from Centralheating.com

Thank you Claire, we always aim to have our jobs succeed as quickly and smoothly as possible and we
are glad you are happy with your new boiler and hope your home is nice and warm again.

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Rated 5 out of 5 stars

Highly Recommended

Highly Recommended. Easy service no hidden fees. The Company cannot do enough for you. The Gas engineer very good. very happy with the service provided. the boiler we had is a Viessmann (wich best buy) at a great price and works superb!!

January 22, 2019
Unprompted review
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Reply from Centralheating.com

Thanks for the review Kurt! if you need any more support don't be afraid to get in touch.

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