centralnicreseller.com Reviews 24

TrustScore 2.5 out of 5

2.3

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Company details

  1. Internet Service Provider
  2. Online Auction Service
  3. Web Collaboration Platform
  4. Web Hosting Company

Written by the company

Resell over 1,100 TLDs, including many rare ccTLDs and hundreds of popular domain extensions. With CentralNic Reseller’s API and WHMCS plug-in solutions, fully automated real-time system, and white labeled reselling options, you’ll reach your goals in no time. Trusted by resellers worldwide, CentralNic Reseller, formerly RRPproxy, is your one-stop solution for reselling domains and lucrative related products, such as domain security, domain aftermarket and auction sales, SSL certificates, and more. All services are resalable and we offer numerous additional features to simplify your reselling business. In October 2022, we proudly updated our RRPproxy brand to CentralNic Reseller. With a legacy of over 20 years as RRPproxy, we’re still the same team, technology, and leaders in the domain reselling industry - simply with an updated name and look!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

24 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

From our perspective

From our perspective, CNIC support appears fragmented, with first-line agents having limited access to senior support or developers. The lack of coordination and quality assurance is evident — we often receive incomplete or inconsistent information, and the overall experience has remained poor despite repeated interactions. This makes us believe there is little accountability or management oversight to act on customer feedback. In short, we are disappointed with the support provided. We now avoid contacting CNIC support whenever possible and instead resolve issues ourselves, as our feedback rarely seems to be acknowledged or acted upon.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Bad Experience with CentralNic Reseller Program

My experience with the CentralNic Reseller Program has been less than a cakewalk. Right at the very beginning, I had to deal with so many technical issues. Besides, I had to keep following up with them for a lot of times just to get an answer. When they did take the pain of responding, they put the blame on their Zendesk system, which in my view is a really lousy reason.

After struggling and getting an email back, they told me the name of my company was too long to put on their platform. I mean, this is an astoundingly dumb system limitation that would not make any sense. How lousy the design of the platform actually is can be spoken for by the fact that this is promised to be a system limitation.

To make matters worse, I never got hold of any of their systems whatsoever. All these problems happened before I had the chance to join their reseller program. Kudos to me for walking away from all this mess that was becoming a company. If anything, it's this lousy pre-joiner experience. Imagine how nasty it must be as a reseller. Avoid CentralNic at all costs.

July 11, 2024
Unprompted review
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Rated 1 out of 5 stars

When someting good turns into something…

When someting good turns into something bad...
For years we were happy with CentralNic Reseller but now they go the wrong way.
- High Prices (with monthly fees!)
- a lot of failures
- Slow problemsolving
Our trust is gone.. We move to Oxxa. Guttentag

January 26, 2024
Unprompted review
Rated 4 out of 5 stars

There was an issue with two of my URL's…

There was an issue with two of my URL's being transferred. There was a glitch, and they were stuck in limbo with their associate processing company. Once the problem was identified, which did take a few calls, they expedited the process for a smooth transfer of the two URL's.

November 24, 2023
Unprompted review
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Rated 2 out of 5 stars

Do not understand why everyone are so…

Do not understand why everyone are so happy with CentralNic. Expensive prices, monthly fee from 1 Nov 2023, no auto notifications on future expiration - we lost 250 USD because of missing deadline. So I’m moving back to Hexonet

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Thoughtful service

Thoughtful service, polite staff. Took the time to analyse the problem and most important, solve it! Thank you

June 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Best platform ever

Absolutely fully professional company, with great UI, tones of APIs available, the best WIKI ever and the most helpful support!

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Always fast & kind guidances

Always fast & kind guidances. Accurate information or tips in their comments. Upper level team members.

January 5, 2023
Unprompted review
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Reply from centralnicreseller.com

Thank you so much for taking the time to leave a review! Your feedback is greatly appreciated, and we're glad to hear that you had a positive experience. We value your support and hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Everything is as it needs to be

Got everything I needed done in an hours or so.

December 12, 2022
Unprompted review
centralnicreseller.com logo

Reply from centralnicreseller.com

Thank you for the amazing five-star review! We're thrilled to hear that you had a great experience with us and we appreciate your kind words. We look forward to serving you again soon!

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