Centrobill  Reviews 274

I paid for a subscription to an adult website managed by Centrobill. The conditions were that the subscription was renewed every two months. Suddenly, my site access stopped and the message was my account was inactive either because my membership has expired or there was a problem processing my payment. None of those two conditions exist. I have been charged for the rolling two months subscription and my current subscription was not due to expire for about six weeks. Over a period of about three weeks I sent five messages directly to Centrobill from the website detailing all of the issues. I got no response. I also sent two messages directly to Centrobill from their own site. Again, I got no response. I am absolutely appalled by the level of customer service. In fact, there is no customer service. A quick look at the reviews found here don’t give me any comfort about the ability of Centrobill to deal with customer’s concerns.

I never remember signing up for this i just saw my my bank that i got charged i want my money back and cancel what ever this is now

I emailed Thursday and still haven’t gotten a response. I got charged another $75. I haven’t been using cento. I used it for 3 months after paying the initial $75. I did my know it would keep charging me. Hoping for a cancellation and a refund on the last 2 charges.

I was charged $90 twice for a total of $180. I tried logging on to the website to see what the deal was. But none of me email accounts worked. I just want to cancel my membership and possibly get my money back or at least half! I don’t want to be charged in the near future

Edit: centrobill was helpful

I've been trying to cancel for over a week. I've tried the Centro bill site but every time I enter my info, it resets the site. I've emailed support & was contacted by Jane but I still get the same site info. Please help.

It won’t let me type in email address to cancel my subscription. I clicked on the 24hr free subscription and was immediately charged.

I'd like to cancel my subscription.

I am requesting a refund due too my card being charged $25.98 (the monthly price) when i selected the "Try me" Option priced at $5.99 .
I was under the understanding I wouldn't recieve the full monthly bill atop the "Try me" bill as well all billed at once .
I'd Like A Refund .

Paid 50 monthly and got nothing but repeating snaps I’d like that money back

iv had the worst experience ever wit this service i went to get a free 24hr trail went to cancel and its not letting me pull up anything to cancel it iv tried all 3 of my email address and still nothing if someone can help me resolve this iv had 3/4 months of unwanted subscriptions i would like a refund but that not my main priority its to cancel this so this doesn't happen again

I am requesting a refund because the snapchat model I am subscribed to is scamming me. I still have faith in Centrobill that they will do the needful. Thanks

In my perspective, I don’t really like how fan centro needs our credit card info for the 1 day free trial. Respectively, I believe that our credit card info shouldn’t be a requirement until we’ve decided that we actually want to purchase a subscription. I know that we can cancel our subscription afterwards, however, I do not want to go through the experience of fan centro continuously charging me even after I’ve canceled it. Personally, I just feel that it would convince me way better to buy a subscription if they didn’t require my credit card information from the jump.

Sincerely,
Precious Rosado

Bad service. Don't put your card on that thing, you'll regret it! Websites that use that service to charge you should be taken down .

Subscribed to top-tier model's SC through Fancentro at her request. There was limited content and the advertising for her 'fleshlight' product began on first day. Immediately after ad the 'chat' seemed impersonal and robotic, maybe FC call center worker or bf w laptop responding to 25 viewers at once. I didn't buy product but tipped $50 to discuss possible custom video order. I was discreet and respectful. After several days no "Thank You" for tip, or further 'chat'. Cancelled subscription after 1 wk. Total expense: $80.00.

I cancelled my FREE trial the first day in order not to get charged $29.99! When I cancelled it, it send me an email stating that I cancelled my membership. I thought all things were fine and dandy! however, they keep on charging me, which has now totaled up to $89. To say their customer service is horrible is an understatement. Please do not waste your time with this unprofessional service. They lack responsability and care for their consumers.

I havent even bought anything and now ive been charged 27 euro’s I need help and want a refund

I can’t cancel my subscription it won’t log it’s telling me I have the wrong email when my email is not misspelled I just wanna cancel me subscription

Subscribed to a service, never got access to said service, and then cancelled. Found out yesterday I’d been charged over $75 for something I cancelled months ago. I’d like a full refund ASAP.

I've made my first subscription 3 days ago and after couple hours of checking the influencer profile, it was the shock!!
99% of the content not exclusive as he mentioned
It's all everywhere! Additional to there is just very few content
And also didn't add me to any social media platforms because the influencer not active at all
So I've sent email to cancel my subscription and get my refund but no one replied to my email

Now .... I need my refund and i need to cancel my subscription

I would like to see my purchases but it won’t let me log in with the email I used for purchase. Can you please help me get into my account and cancel the subscription