Cerebrum Systems Ltd Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Having just moved house, I was experiencing serious issues with my internet connection and I found Cerebrum by chance, they could not have been more helpful from the very first contact. They sorted ou... See more

Rated 5 out of 5 stars

A really good company to deal with, they listened, recommended, suggested and advised us on a home cinema set up replacing an old projector one. The installers were very caring, good at the detail and... See more

Rated 5 out of 5 stars

Cerebrum designed and installed my audio visual system whilst we were renovating our home. Knowing a bit about networking myself and having spoken to a several “so called experts”, I found Cerebrum s... See more

Rated 5 out of 5 stars

I didn't know what we needed, but knew that we wanted fast broadband, a better sound system and a TV that made an evening in as good as an evening at the cinema. Cerebrum took us through the options t... See more

Company details

  1. Home Automation Company

Written by the company

Cerebrum Systems are a Suffolk based home automation company, specialising in Home Cinema's, Audio Visual, Smart Security Systems, TV/Network distribution, and Smart Lighting and Blinds. We have a wealth of knowledge in the construction industry, from various sites in and around London and surrounding counties.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

We have used Cerebrum for many years in…

We have used Cerebrum for many years in our home and honestly couldn’t be happier with the results. From the initial consultation right through to installation and handover, everything was handled professionally and efficiently.

The team took the time to understand exactly what we wanted and designed a system that works seamlessly with our lifestyle. The attention to detail was outstanding, and nothing was too much trouble. They explained everything clearly and made the whole process feel straightforward and stress-free.

The end result has completely transformed our home, intuitive, reliable, and incredibly easy to use. You can tell they genuinely care about the quality of their work and customer satisfaction.

I wouldn’t hesitate to recommend them to anyone looking to upgrade their home with smart automation. Five stars all the way!

February 20, 2026
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Rated 5 out of 5 stars

Help and Assistance When Urgently Needed

Having just moved house, I was experiencing serious issues with my internet connection and I found Cerebrum by chance, they could not have been more helpful from the very first contact. They sorted out my internet problems with a brilliant "mesh" system and made my life so much easier. As a consequence of this attention to detail, I asked Cerebrum install all the TV's in my house and create a media room, which they have done superbly. I cant rate the company and all of their staff more highly, I would recommend them without any reservations. James Craven

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Professional planning.

Excellent advice and professional planning combined with a first class install by friendly and competent media and network engineers. Highly recommended, especially if you are fortunate enough to have Adrian on the team!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Kieron and his team are excellent as…

Kieron and his team are excellent as always. I’ve known and used them for many years now and have had nothing other than good things to say. They are a brilliant company and do a great job.

Thanks again! Would highly recommend!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have used Cerebrum a few times to sort out IT issues in my home. I have always found them to be extremely efficient and knowledgeable, and have always sorted out any problems with minimal disruption. I would highly recommend them.

September 20, 2024
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Rated 5 out of 5 stars

Outstanding

Outstanding. Visited at the design stage to make sure our project had the maximum impact. Immaculate installation by a thoroughly professional crew who were then very happy to return and explain the whole system to us so we could maximise our experience. Thoroughly recommended.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic people and first class expertise!

We carried out a full refurb on our new family home where Cerebrum initially did a design & consultation including AV solutions, networking, media room, smart blinds, lighting and security. We at one point needed to revisit and revise these plans and I cant thank Kieron and Jules enough for their adaptation and flexibility. The install guys, Gav and Adrian were considerate, polite and first class at their jobs. A great experience and highly recommended!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

End to end expertise

We have just completed a self-build where we used Cerebrum as the consultant for all smart home elements. From the start, they were able to advise us as to what was possible and then worked with us to hone that down to the elements we could implement within our budget. We have ended up with a connected home that has fast internet inside and out. They put in a great lighting system, home security and, TV and audio that works seamlessly.
During the project, they worked with our contractors and M&E team to ensure everything was in place for their elements and future-proofed if we wanted to expand the system.
The team has been helpful throughout and helped us hone the system as we live with it. I would recommend Cerebrum to anyone looking to create a connected home.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Full house refurb, London NW3

The team at Cerebrum are excellent and very professional. Kieron took the time to properly understand what we wanted from our AV system and lighting and to explain different options/solutions whilst also being mindful of budget. He is an excellent communicator and super responsive. The installation team were also great - knowledgeable, efficient and friendly. I would definitely recommend Cerebrum to others.

April 22, 2024
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Rated 5 out of 5 stars

Kieran and Jules' team are 1st class

Kieran and Jules' team are 1st class. They have installed and maintained all IT needs across 2 houses for me. Great attention to detail and brilliant customer service. Kieran is always available and very flexible to work around the needs of my large family. I strongly recommend Cerebrum.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Audio system set up

I contacted cerebrum to set up an audio system throughout my house.

They provided excellent service and were very knowledgable.

I would have no hesitation in recommending them to anyone.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Knowledgable about any form of telecommunication, networking, automation systems. Service impeccable. Have been using them for over 8 years (5 years with a business they took over).
Jules is a gem in the office.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Cerebrum has been one of the best…

Cerebrum has been one of the best companies we have worked with! When renovating a house there are so many things to do and cerebrum made things as seamless as possible. They were always available when needed and every team member was friendly and professional!

November 13, 2023
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Rated 5 out of 5 stars

A really good company to deal with

A really good company to deal with, they listened, recommended, suggested and advised us on a home cinema set up replacing an old projector one. The installers were very caring, good at the detail and did a good job. I have a bit of DIY left to do with hiding cables which isn't surprising. A few minor tweaks needed to be done afterwards which they sorted out very quickly. I would definitely use them again as they are honest and trustworthy.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent job

Cerebrum service has been exemplary from the point of assessment for the best security systems for me through to the installation .The technicians were very professional and respectful of my home. They are knowledgeable and competent as well as friendly and talked me through the workings of the systems.
If you are considering improving your smart systems .I would highly recommend them.

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant!

I didn't know what we needed, but knew that we wanted fast broadband, a better sound system and a TV that made an evening in as good as an evening at the cinema. Cerebrum took us through the options then delivered a result that is better than we could have hoped for. I'm sure others are cheaper, but doubt anyone is as good!

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

First class experience throughout

Cerebrum Systems have turned our AV ideas for our new home into reality ! Their service has been first class from start to finish throughout the process - right from our initial conversation around our ideas, through to the equipment selection, installation and follow up check on satisfaction. I found the technicians knowledgeable, informative and nice to have around. I would highly recommend Cerebrum to anyone considering upgrading their AV or network solutions.

August 30, 2023
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Rated 5 out of 5 stars

Cerebrum designed and installed my…

Cerebrum designed and installed my audio visual system whilst we were renovating our home. Knowing a bit about networking myself and having spoken to a several “so called experts”, I found Cerebrum stood out for their knowledge, design expertise and most of all listening to my requirements. I called them back recently to take a look at an issue with my CCTV. A visit was scheduled promptly and the issue was resolved in a couple of hours. Great friendly service by the team. Would thoroughly recommend them.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Cerebrum Systems were recommended to me…

Cerebrum Systems were recommended to me and they certainly didn’t disappoint. Not only were they knowledgeable and professional but as importantly, from the team in the office to the technicians who masterminded the installation they were an absolute pleasure to deal with. I would have no hesitation in recommending them to anyone looking for a professional company who combine outstanding technical expertise with first rate client facing communication.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Always very helpful and professional

We have been very pleased to have Cerebrum Systems involved in our project and wouldn't hesitate to use them again in the future. We have also recommended them to any of our friends who are considering similar projects.
They have been so personable and efficient in every dealing that we have had with them.

August 31, 2022
Unprompted review

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