Certainteed Reviews 4

My home is only 8 years old and I am losing shingles like crazy. I had a roofing company inspect my roof. They showed me that None of my shingles adhered to each other. They flap freely in the wind, crack and fall off. Does Certainteed care? Ha! They make filling a warranty claim nearly impossible! My attorney says that since they have had class action lawsuits against them for my specific shingle winning a lawsuit is no problem.

I am a roofing cintractor that has been installing roofs for more than 30 years.
Certainteed makes average shingles, but the poor customer service and dishonesty is a serious issue.
I was scammed out of lmost $2,000.00 promesed by their rep. (Chelsea). And after repeated attenpts they do not honor their word.
Gary
Madison Va.

The requirements this company has to have a roof examined for leaks insane. They require you to hire a roofer to remove the shingle only pay $50.00 and require 50 other documents phots etc. to honor the warranty. Stay away from this company at all costs!

The 35 year roof shingles warranty sold us on these shingles, but when they failed, CertainTeed requires unreasonable demands to honor their warranty, including sending them defective shingles for their examination.
Our front porch ceiling started to crack due to water from the roof. We sent them pictures, but they insist on a roofer examining our roof, sending damage shingles to them, etc. How can the specific shingles be identified, what happens to our roof if shingles are removed? Their demands to honor their warranty are unworkable and unreasonable. Communication with this company proved unacceptable! Their warranty is a sham.
The final straw is if they approved the claim, they would replace the very few defective shingles. The roof is not covered by their warranty, only individual shingles. 🤪