Jake Winter came on an emergency call out to fix our oil boiler then luckily soon after to service it. He was really helpful and did a really great job. Excellent work . Polite friendly and efficient... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
From boiler maintenance and fuel monitoring to tanks and more, it’s safe to say we know a thing or two about looking after your heating needs. When you choose Certas Energy Heating Services you choose: • Reliable, speedy, local service • Lovely OFTEC-registered engineers • A vast stock of reputable parts with 12-month guarantees • FREE carbon monoxide checks • Top quality replacement boilers from Worcester Bosch and Grant UK • Monday to Friday support
1st Floor Allday House, Warrington Road, WA3 6GR, Birchwood, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very courteous and professional young man (Jake Winter). Done a first class job.

Reply from Heating Services Certas Energy
Great service from Jake. Repaired everything required and left in perfect stat. Also rang beforehand with warning or arrival. Thanks

Reply from Heating Services Certas Energy
Mark Armstrong came to fit my Fox Radar. He was on time, professional and took care to explain all I needed to know

Reply from Heating Services Certas Energy
Brilliant service from the team once again, from speaking the office to the guys who come and do the service, in this case it was Craig, awesome job, thanks guys.

Reply from Heating Services Certas Energy
As usual an excellent service from Mark Armstrong. He really knows his stuff.

Reply from Heating Services Certas Energy
Much more reliable than the oil delivery side, the engineer turned up on the appointment day and time. He was polite and friendly, carried out the boiler service with no problems.

Reply from Heating Services Certas Energy
Engineer Mark very polite,friendly and helpful with advice for oil boiler service. Would recommend.

Reply from Heating Services Certas Energy
Engineer was very friendly, helpful and efficient.

Reply from Heating Services Certas Energy
Kevin Forsyth is to be highly regarded as an outstanding and trusted engineer. He has been servicing our boiler for 20+ years.
He is highly competent, very communicative, respectful of our property and always clears up after himself. Gold star 🌟, thank you Kevin.
On another note your booking system is professional and personal.

Reply from Heating Services Certas Energy

Reply from Heating Services Certas Energy
We had very quick service and Raymond made a good diagnosis of what has been causing our heating problem.

Reply from Heating Services Certas Energy
Have been using Certas oil boiler servicing for many years, thanks to the professionalism of their engineer Richard, my very old boiler still keeps functioning efficiently.

Reply from Heating Services Certas Energy
Raymond did a fantastic job servicing the boiler. He was very friendly and took the time to explain what he was doing throughout. A 5 star service for sure

Reply from Heating Services Certas Energy
A boiler service threw up an issue - a leak and also the programming unit which was fixed after a couple of visits and finding the right replacement part. I had been unaware of the leak previously. The issue was repaired and a new programmer provided and fitted. There was a little confusion over timing of the engineers visits which were resolved easily. The engineer was polite, honest and professional.

Reply from Heating Services Certas Energy
Very friendly and efficient service received from your engineer Riki Urquhart

Reply from Heating Services Certas Energy
Kevin has serviced the Aga again brilliantly and left the kitchen clean and tidy.it set it up reaches full temperature ready to cook is clean, friendly and efficient just brilliant.
The telephone system and the booking system still requires a lot of work but that’s the back room organisation.

Reply from Heating Services Certas Energy

Reply from Heating Services Certas Energy
Phillip Davey was as always polite, efficient, professional and left everything clean and tidy.

Reply from Heating Services Certas Energy
As usual my annual service by Craig Vecchi went of well with no problems and a cheerful smile.

Reply from Heating Services Certas Energy
The engineer, Riki Urquart,carried out a very thorough service on our boiler. He asked about how we used the boiler/thermostat and whether we felt it was efficient. During the course of work carried out he changed one of the filters and was at pains to explain why this was necessary. Rilki also checked the oil tank and discovered water in the oil. He explained in detail the options since this is a serious situation. He will refer this matter so that the problem can be addressed.Riki was at all times courteous and helpful and his work was immaculate.

Reply from Heating Services Certas Energy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.