Certified Watch Store Reviews 2,815

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Every shopping experience that I've had at Certified Watch Store's website has been smooth as silk! I've bought watches and masks, and was pleased every time! Easy shopping and purchasing, and fast sh... See more

Rated 5 out of 5 stars

Ordered my watch at 10:30am and had it hand delivered by 3:30pm the same day. Quality service would highly recommend. 👍🏻

Rated 5 out of 5 stars

The sunglasses were exactly as they were shown in the advertisement. Email acknowledgement of your order is almost immediate. Although they have no control over how long it takes to deliver your item... See more

Rated 1 out of 5 stars

Have ordered several watches and all needed batteries which could have said may need battery. The LAST watch I ordered was evidently out of stock and another similar watch was substituted. Customer... See more

Company details

  1. Watch Store
  2. Clothing Store

Information provided by various external sources

Background Certified Watch Store is a family owned business with over 10 years in the Jewelry and Watch industry. We specialize in selling luxury and designer watches at discounted prices. We pride ourselves on our ability to source and deliver authentic watches and luxury goods at phenomenal prices. Our goal is to earn our customers trust and complete satisfaction. We aim to expand our catalog daily by adding products in different categories such as handbags, Sunglasses and Fashion Accessories. We want you to be totally confident while shopping with us. We welcome inquires via Email, Live Chat or by simply calling our toll free number 866-735-9116. Our headquarters are located in Brooklyn New York, which puts us minutes away from the NYC diamond district. This gives us access to a large group of authorized dealers and esteemed industry distributors. We buy our products in bulk and sell at very small margins passing the savings to you, our customer. Every product we sell is brand new and 100% authentic. Each item goes through a rigorous quality control process in our state of the art facility. We are not required to comply by the manufacturer’s pricing controls, therefore we are able to offer products at deep discount with FREE shipping. Every product comes with our 2 year warranty. All of our products include the box, papers, and manuals. Our Merchandise Every product we sell is: 100% genuine and Authentic Serial number intact Shipped in its original box with its original owners instructions Comes with a two year warranty Our Promise We are a safe & secure website to buy from. CertifiedWatchStore.com is a member of the BBB online reliability program accredited with A+ rating. Our website is scanned daily by trustguard.com and our customer reviews speak for themselves. Please see our feedback on Shopperapproved.com, and resellerratings.com Why Buy from CertifiedWatchStore.com √ FREE SHIPPING √ In Stock Items √ 30 day return policy √ Items ship within 1 business day √ No Restocking Fees √ No Sales tax outside NY and NJ √ Your information is protected & is never shared


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Trustworthy and great prices.

The sunglasses were exactly as they were shown in the advertisement. Email acknowledgement of your order is almost immediate. Although they have no control over how long it takes to deliver your item, they do ship very quickly so you can start tracing it's shipping. This tansaction was fast and easy.

February 11, 2021
Advertisement
Rated 4 out of 5 stars

All the jewelry was exquisite

All the jewelry was exquisite except the leather CK magenta bracelet (the black bracelet was flawless). The leather was starting to crack at the edges and the bands were bent making it unwearable. Otherwise I am very pleased with my purchase and will definitely shop at CWS again!

February 11, 2021
Advertisement
Advertisement
Rated 1 out of 5 stars

I will not order from Certified Watch Store again

I placed an order on 10/1/2020. On 10/2/2020, I received a message confirming my order had been received and was being processed. On 10/20/2020, after not having heard anything else from this company, even though my credit card had already been charged, and the status on my online account was showing “Complete”, I sent an email to the customer support address inquiring about the status. On 10/21/2020, I received an email which simply indicated my order had been cancelled and my credit card credited for the amount. No explanation, no other communication. Really? If I had not contacted you, would you have ever credited me the $179.99 back? Is this how you routinely do business - not even take the time to respond when a customer asks for a status update?

December 30, 2020
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look