Customer care and attention to detail were excellent. It was a pleasure to find someone who had the time and interest to talk me through my new home insurance policy. Xander was outstanding: polit... See more
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From boats, beach huts, caravans, landlord insurance to thatched properties and houses on flood plains, we’re here to say yes to your unique requirements.
22-24 Cromwell Park, OX75SR, Chipping Norton, United Kingdom
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easy to use and get the information i wanted into the quote less generic than others

Reply from CETA Insurance
Today Becca helped me to purchase Insurance for my late husband's boat, that I have inherited. Not knowing what I was asking for she helped me by speaking more slowly, explaining clearly, being patient. Thank you so much Becca. Kind regards.

Reply from CETA Insurance
I was happy with online quote, but Mateo made my life much easy
He was very helpful, explained in simple language. Excellent service.

Reply from CETA Insurance
Policy explained very clearly by your rep Xander,who was most helpful throuhghout,

Reply from CETA Insurance
Initial consultation with William resulted in call back from Innocent. Everything explained in detail in a comprehensive manner. Extremely helpful and total satisfaction achieved. Impressed.

Reply from CETA Insurance
It was straight forward to get to a member of your team and Yolanda was very helpful in getting a quote for my property. She also found me a good priced insurance quote which I have taken now.

Reply from CETA Insurance
I could not do what I needed to on-line as kept giving me an error message then had trouble with the automated phone system but once I got through Bashnee was very helpful and quickly sorted my renewal

Reply from CETA Insurance
Never heard or dealt with this company, suddenly got a direct debit taken for a policy that I have no memory signing up to. Apparently when searching and comparing deals on the Compare landlord insurance website, it automatically sign you up for the policy!
Never received any emails with the policy wording or anything, just a payment taken by DD. Look like a scam!
Very professional conversation and dealt with my payment promptly.

Reply from CETA Insurance
just so easy to use this site straight forward no mess easy

Reply from CETA Insurance
Spoke Becca today to renew boat insurance with CETA INSURANCE .what an excellent experience. BECCA was brilliant very friendly and helpful and sorted my insurance out. Thank you very much 👍 😊. Mike

Reply from CETA Insurance

Reply from CETA Insurance
Wendy was very thorough and covered everything necessary

Reply from CETA Insurance
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