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4.5
76 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Pensavo fosse nella media ma la qualità è buona.
Reply from Cevelle Fashion
Grazie mille per la tua recensione positiva! Siamo felicissimi che tu sia soddisfatto del tuo ordine. Se dovessi aver bisogno di qualcosa in futuro, il nostro team è sempre a tua disposizione. 💕
They sent me 2 linen shirts I ordered online that looked nothing like the online picture, the quality was poor and the packaging was like it had come from Temu. When I contacted them the only way to get a refund was to ship the items back to China, and they gave me a 30 day limit on the window despite on their website they said it was 60 days, and the items took 5 weeks from ordering to arrive even though the website said a shorter timeframe. They were difficult to deal with, they actually offered to let me keep the terrible product i received and to pay 50% of a replacement as an option!! Buyers beware, this reeks of scam. I'm not shipping the goods back as it will cost a lot to ship to China and if it doesn't make it back in time I probably won't even get my $140 back! Don't buy from this site as you'll pay a premium price for a Temu or Shein quality product that looks nothing like the picture. Also their response below is typical. I did have emails back and forth and they were unhelpful. Ship back to China at my expense and if I don’t meet their cut off no return. OR pay half price for the item again when it’s crap! Stay away!
Reply from Cevelle Fashion
We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at support@cevelle-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.
Quel vestito estivo in lino? effortless e chic, zero pensieri.
Reply from Cevelle Fashion
Grazie mille per la tua recensione positiva! Siamo felicissimi che tu sia soddisfatto del tuo ordine. Se dovessi aver bisogno di qualcosa in futuro, il nostro team è sempre a tua disposizione. 💕
I ordered two men's casual shirts. The ones that arrived were the correct colour and material, but a very different cut. Instead of a normal collar, the shirts have a long lapel, more like a women's blouse. Oddly, those shirts do not appear anywhere on their website.
They deemed them to be in usable condition.
Beware - if you order pants from Cevelle, they might ship you a dress.
Reply from Cevelle Fashion
We are sorry that your experience did not meet your expectations. We would like to make this right. Please contact us at support@cevelle-fashion.com with your order number. Our team will address your concern immediately and find a suitable solution for you.
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