Cewe.dk Reviews 

20,063
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Super god kvalitet. Var så uheldig at mine produkter var blevet beskadet under fragten, og pakken måtte retur igen, men efter 4 dage, det havde jeg mine ny vare. Og hurtigt svar fra kundeservice👍

Company replied

Rated 5 out of 5 stars

The quality of the photo book was amazing and looked so good. But what stood out was the delivery time which exceed our expectations - it took less that the minimum expected time to receive it. Will... See more

Company replied

Rated 2 out of 5 stars

Not user friendly. Took many attempts to find what we wanted. Always had to start at the beginning if one wants to make changes. Edit function not applicable to inexperienced. Would be good to menti... See more

Company replied

Rated 5 out of 5 stars

Super speedy production and delivery of good quality product. Made the whole photobook on the app on my phone, although the editing tools were limited. Made grandparents very happy this Christmas!

Company replied

Company details

  1. Photo Printing Service

About Cewe.dk

Written by the company

Få mere ud af dine billeder! Hos Cewe.dk finder du et stor udvalg af produkter, som du selv kan designe med dine egne billeder: Lav en CEWE FOTOBOG - dit eget personlige fotoalbum, bestil invitationer, takkekort og julekort, design en fotokalender, få en unik vægdekoration til hjemmet, fremkald din bedste billeder eller design dit eget krus, en musemåtte til kontoret eller én af vores mange andre fotogaver.

Har du spørgsmål til din bestilling, kan du kontakte kundeservice på tlf. 78 79 78 03 mandag til fredag 9.00 til 20.00 og søndag 14.00 til 20.00 eller sende en mail til support@cewe.dk - vi er altid klar til at hjælpe dig!

Cewe.dk

Written by the company

Fotoprodukter med dine egne billeder
Vi er stolte af vores prisvindende produktkvalitet og 100% tilfredshedsgaranti!

100% tilfredshedgaranti!

Det vigtigste for os, er at du er tilfreds.

Det vigtigste for os, er at du er tilfreds.
Det vigtigste for os er, at du er tilfreds med dit fotoprodukt fra cewe.dk. Vi garanterer dig den højeste kvalitet og service – til enhver tid. Vores kundeservice står til rådighed ved alle henvendelser vedrørende din bestilling: support@cewe.dk. Skulle du på et tidspunkt ikke være tilfreds, så kontakt os inden for tre uger efter modtagelsen af dit fotoprodukt. Fortæl os hvorfor du ikke er tilfreds, og vi finder sammen den løsning, der passer dig bedst. Vi fremstiller din ordre gratis eller tilbagebetaler købsprisen.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.6

All reviews

(20,063)

1,454 reviews in the last 12 months

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Rated 5 out of 5 stars

hurtig levering

hurtig levering. god kvalitet.

November 22, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Bent

Tak for de fem stjerner. Vi sætter pris på at høre, at du er glad for kvaliteten af produktet, samt at du fik hurtig levering.

De bedste hilsner,
Victoria, kundeservice

Rated 5 out of 5 stars

optimal kvalitet og fuld som forbentet…

optimal kvalitet og fuld som forbentet levering

November 20, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Flemming

Mange tak for de fem stjerner! Vi sætter pris på at høre, at du er tilfreds med kvaliteten og har modtaget et produkt, der lever op til dine forventninger.

De bedste hilsner,
Victoria, kundeservice

Rated 5 out of 5 stars

God service,

November 15, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Torben

Mange tak for de 5 stjerner. Vi er rigtig glade for at høre, at du har oplevet god service hos os.

De bedste hilsner,
Victoria, kundeservice

Rated 5 out of 5 stars

God service

November 14, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Kirsten

Vi takker mange gange for de fem stjerner.
Vi er meget glade for at høre, du har fået god service hos os.
Ha' en dejlig dag.

Med venlig hilsen
Emma, kundeservice

Rated 5 out of 5 stars

I’m in love with my photo books

Very good quality photo books 😍 I’ll buy more from them for sure!!!
Fast delivery, not a single problem.

November 13, 2023
Cewe.dk logo

Reply from Cewe.dk

Hi Alexandra

Thank you for your five star review.
We're very happy that you've had a problem free experience at CEWE.
Have a nice day.

Best regards
Emma, customer service

Rated 5 out of 5 stars
Cewe.dk logo

Reply from Cewe.dk

Hej Peter

Vi takker mange gange for de fem stjerner.
Det er godt at høre, du har modtaget fin kvalitet.
God dag til dig.

Med venlig hilsen
Emma, kundeservice

Rated 5 out of 5 stars

Super god kvalitet.

October 20, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Niels

Vi takker mange gange for de fem stjerner og rosen til vores kvalitet.
Det sætter vi stor pris på du deler med andre.
Ha' en dejlig dag.

Med venlig hilsen
Emma, kundeservice

Rated 5 out of 5 stars

Very good quality.

October 18, 2023
Cewe.dk logo

Reply from Cewe.dk

Hi Loredana

Thank you for your five star review.
We appreciate that you have shared your experience with our quality with others.
Have a nice day.

Best regards
Emma, customer service

Rated 5 out of 5 stars

I am really impressed for both my order…

I am really impressed for both my order placement and when delivered. Most importantly, the way it was package, so neat. Generally, the print quality and the delivery period were so lit. Thank you

October 16, 2023
Cewe.dk logo

Reply from Cewe.dk

Hi Doyinsola

Thank you for your five star review.
We are very happy that your order was delivered and produced to your satisfaction.
Have a nice day.

Best regards
Emma, customer service

Rated 5 out of 5 stars
Cewe.dk logo

Reply from Cewe.dk

Hej Runa,


Tak for din flotte anmeldelse! Vi er glade for at høre, at du har været tilfreds med vores produkt.

Ha' en dejlig dag!



Med venlig hilsen

Simon, CEWE.

Rated 1 out of 5 stars

The package was not delivered to the selected address but to the billing adress instead

The package was not delivered to the adress I selected as my delivery adress, but to my billing adress. When I contacted costumer service they said they were going to destroy it and reimburse me instead of delivering it to an adress where I don't currently live. Instead the package was delivered anyway.... please note these two places are on two different countries

September 21, 2023
Cewe.dk logo

Reply from Cewe.dk

Hi Mojcabr

Thank you for the review.
We're very sorry that the order was shipped to the invoice adress in another country. We are looking into how this happens, as you should only be able to choose a danish invoice and delivery adress on the danish website.
As the parcel was sent with a shipping firm outside of Denmark, we have tried to have it returned to us by contacting the parcel service, but unfortunately we were not able to stop the delivery before it was delivered.
Of this we are of course very sorry.

Best regards
Emma, customer service

Rated 1 out of 5 stars

is this some joke

is this some joke? They were a week late and they offered to send them the photos back to get a refund. it was supposed to be a gift. It's Friday and I'm left without a gift for Sunday.

September 14, 2023
Unprompted review
Cewe.dk logo

Reply from Cewe.dk

Hello Paulina

Thank you for your review.
Unfortunately we have had some problems in our shipping department, which is highly unusual.
We're sorry if your products not have been delivered on time, and you are very welcome to contact our customer service, so we can make the refund.
Have a lovely day.

Best regards
Emma, customer service

Rated 5 out of 5 stars
Cewe.dk logo

Reply from Cewe.dk

Hej Nadia

Tusind tak for de fem stjerner! Det er dejligt at høre, at du er glad for leveringen og kvaliteten. God dag til dig.

Med venlig hilsen
Nikolai, kundeservice

Rated 5 out of 5 stars

Hurtig levering og god kvalitet

Hurtig levering og god kvalitet. 👍

September 11, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Vibeke

Tusind tak for din anmeldelse! Den sætter vi pris på.
Vi er glade for at høre, at leveringen har været hurtig, og at kvaliteten har været tilfredsstillende.
God dag til dig!

Med venlig hilsen
Nikolai, kundeservice

Rated 5 out of 5 stars

let og problemfrit

let at komme i gang med. hurtig levering, og kvaliteten er i top

September 4, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Peter

Mange tak for de fem stjerner.
Vi er glade for at høre, det har været let at komme i gang med.
God dag til dig.

Med venlig hilsen
Emma, kundeservice

Rated 2 out of 5 stars

Ingen indikation for billedets kvalitet…

Ingen indikation for billedets kvalitet ved diverse formater

September 4, 2023
Cewe.dk logo

Reply from Cewe.dk

Hej Christine

Mange tak for din tilbagemelding.
Vi har en funktion på vores forskellige bestillingskanaler, hvor der vil komme en advarselstrekant frem, hvis ikke dit fotos opløsning passer optimalt til den størrelse billede du vælger.
Dette gælder for alle vores produkttyper.
Så der vil være en vurdering af billedets opløsningskvalitet - men den kan desværre ikke bedømme om billedet fx. er i fokus.
Husk du altid har 100% tilfredshedsgaranti og kan få pengene retur.
God dag til dig.

Med venlig hilsen
Emma, kundeservice

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