I simply love superb Cgars! They make shopping online a breeze, great at delivering and packing whatever you order and while they stock a great range of Cuban and New World cigars, their exclusives a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A great company that prides itself on being a go-to for all your tobacco needs, from cigars to pipe tobacco. Been an avid customer for many years and always look at their "New In" page every morning... See more
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Been coming here for years. Love the website, so easy to find what I fancy each time I visit with great filters and competitive prices. Service is exceptional with expert opinion and extra goodi... See more
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Been shopping for some tobacco flavouring sprays, found the widest range being in stock only here. Prompt dispatch, order was nicely packed, with a couple sweets as a lovely bonus, little things that... See more
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Company details
Information provided by various external sources
We do, without question, have the largest range of cigars and accessories in the UK, that I am fairly certain of. Prices: Our prices are very competitive and we like to think of ourselves as the 'Asda' of the cigar business. However, we will always guarantee to price match any bonafide cigar specialist in the UK and we will not be undersold! Best Service! Best Quality! Best Value!
Contact info
1 White Horse Street,, W1J 7LB, Mayfair, London, United Kingdom
- 0345 604 0044
- sales@cgarsltd.co.uk
- cgarsltd.co.uk
4.9
Excellent
30K reviews
Asks customers to review
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Another selection of cigars delivered…
Another selection of cigars delivered promptly as ever trying some different size 60x4 great selection to choose from enjoying trying different brands and sizes.. 10/10 again 🙏
June 18, 2026
Always on point
Always on point! This was my third order and I will be back for more, so please do not empty my prepacked basket!
June 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fast delivery top quality cigars
June 25, 2026
Reply from C.Gars Ltd
Hi Yves
We appreciate your 5* review! We are so pleased you enjoyed the quality of our cigars and our fast delivery service. Thank you for your kind feedback!
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Douglas
We appreciate your 5* review! We are so pleased to hear you enjoyed the quick delivery and the bonus cigar :)
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Max
Thank you for the 5* review. We are delighted to hear you are happy with our service :)
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
Hi Mike
We appreciate you taking the time to leave us a 5* review! We're so pleased to hear you are happy with our quick service and packaging, and that you enjoyed the extra goodies!
Kind Regards
Hayley - C Gars Ltd
After making my first purchase and…
After making my first purchase and payment on your website, I encountered a situation where the item was out of stock, resulting in a canceled order, and the overall experience was extremely poor.
June 25, 2026
Reply from C.Gars Ltd
Dear Fu
We sincerely regret the frustration caused by the out-of-stock item and the subsequent cancellation of your order.
Unfortunately, when the tobacco was listed online, we received an unexpectedly high volume of orders at the same time. As a result, our system allowed more orders to be placed than the available stock could fulfil, and we oversold the product.
We are very sorry that we were unable to fulfil your order on this occasion. We did offer you the option to wait for the next stock delivery; however, we understand if this was not suitable for you and apologise for any inconvenience and disappointment caused.
Kind Regards
Hayley - C Gars Ltd
Justt so good
June 24, 2026
Reply from C.Gars Ltd
Hi DJR
Thank you for the 5* review and recent order. We are so glad to hear you are happy with our service.
Kind Regards
Hayley - C Gars Ltd
Most popular samplers were a great way…
Most popular samplers were a great way to find cigars that you like. Inca blue blend cigars are sublime and a new favourite. Delivery always on point.
June 24, 2026
Reply from C.Gars Ltd
Hi James
We are so pleased to hear that our samplers helped you discover new favourites, and that you find the Inca Blue blend cigars sublime. We are also delighted that our delivery is always on point!
Kind Regards
Hayley - C Gars Ltd
First class experience as always
First class experience as always - from selection to delivery.
Highly recommended
June 24, 2026
Reply from C.Gars Ltd
Hi Ian
We're so happy to hear you consistently have a first-class experience with us, from selection to delivery! We truly appreciate your high recommendation.
Kind Regards
Hayley - C Gars Ltd
Fantastic
Fantastic. Speedy delivery, wonderfully packaged and top notch sticks. Thank you very much.
June 24, 2026
Reply from C.Gars Ltd
Hi Casey
We appreciate your positive feedback! We are so pleased to hear that you were happy with the speedy delivery, careful packaging, and the quality of the products.
Kind Regards
Hayley - C Gars Ltd
As I have come to expect your service…
As I have come to expect your service is excellent, I tried the charatan panatellas last time, I found that they needed to be pierced after being cut to allow them to be smoked,otherwise they were a pleasant smoke full flavoured
June 17, 2026
Reply from C.Gars Ltd
Hi Lindsay
We're so happy to hear that our service continues to meet your expectations! Sorry to hear of the issue with the Charatan cigar, but glad to hear you were still able to enjoy it.
We look forward to hearing from you again.
Kind Regards
Hayley - C Gars Ltd
The cigars were very well packed and in…
The cigars were very well packed and in great condition. Delivery was very quick- Royal Mail played their part well.
Very good job
June 17, 2026
Reply from C.Gars Ltd
Dear Bill,
Thank you for your Trustpilot Review.
Sorry to hear you feel our pricing is high.
Sadly some items have seen price increases recently, but we still guarantee best prices in the UK with our price match promise, so do let us know if you find them cheaper at any other online UK Seller and we can match it!
Please do not hesitate to contact us if you need any further assistance.
Kind Regards
Michelle - C.Gars Ltd
Great cigars
Great cigars, great value on the flash sale offers. This company is my go to site for cigars.
June 18, 2026
Excellent customer service.
June 24, 2026
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