CGB Numismatique Paris Reviews 

10,102
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast shipping times, excellent product quality, and professional secure packaging that always keeps delicate items completely safe during international transit. People frequently highlight the friendly, professional staff and the remarkably large selection of rare items easily accessible through the online platform. Some reviewers were not happy with communication issues or experienced very slow response times when trying to reach customer support for assistance. A few other people also felt that specific delivery carriers caused unexpected customs fees, frustrating parcel delays, or unwanted changes to the shipping methods used.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrive promptly, are securely packaged,... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive in perfect condition and match the... See more

Service

Consumers find service to be positive, highlighting professional efficiency, reliable reliability, and prompt... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the team as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have enjoyed collecting with CGB for many years. I have met several of their experts in their office and at Paris coin shows. Their publications are amazing. They have always been honest, excellent,... See more

Company replied

Rated 5 out of 5 stars

I've been collecting since 1968, burned coins from Berlin , Germany (1945) to modern global pieces of today. Banknotes, tokens, uncut sheets, I think my hand has touched it all. CGB has a wonderful r... See more

Company replied

Rated 5 out of 5 stars

One can close their eyes and trust CGB.fr with purchases. I love dealing with them. Very professional team and customer service is top notch. Being an international organization, they can benefit from... See more

Company replied

Rated 5 out of 5 stars

Great, secured, fast service to Bermuda!! No hassles. No complaints. Would like to deal with again when another opportunity presents itself!! Will continue to visit auction/store for more deals!!... See more

Company replied


Company details

  1. Coin Dealer

Written by the company

Le site numismatique - CGB Numismatique Paris est le specialiste des monnaies, médailles, jetons, billets de collection, librairie et fournitures numismatiques


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(10,102)

852 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really nice service

Really nice service : quick and with an easy payment platform

August 27, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you very much for your excellent review. We are delighted that you appreciated the speed of our service as well as the simplicity of our payment platform. Your satisfaction is our priority. We look forward to seeing you again soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Great communication and professionalism…

Great communication and professionalism from this auction house. Really quick shipping.

August 24, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Orzac,
A big thank you for your feedback and your trust. We’re delighted that you appreciated the quality of our communication as well as the speed of the shipping. We look forward to seeing you again soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 1 out of 5 stars

Shipped to the wrong country, then ignored my compensation claim

I ordered a coin from CGB through the VCoins platform (order #38-4062, EUR 840) and explicitly requested delivery to Barcelona, Spain, which was confirmed in the order confirmation email. However, CGB's system used my Beijing billing address instead and shipped the parcel to China. I sent two urgent emails on 10 August asking them to intercept and redirect the parcel, but received no response.

As a result, I was forced to pay CNY 1,338.83 (approx. EUR 172) in Chinese customs duties and taxes plus FedEx collection fees - costs that would never have arisen if the parcel had been shipped to the EU address I specified. I filed a formal claim with their customer service on 15 August, but they have ignored it completely (their own stated deadline for a response was 28 August 2026).

The coin itself is fine, but the shipping system error and the total silence afterwards are unacceptable for a dealer of this reputation. I am sharing this to warn other international buyers: if anything goes wrong with your order, do not expect a response. Buyers outside the EU should be particularly careful about customs-related issues.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

fast delivery

fast delivery, good qulity

August 23, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Ayers,
A huge thank you for your wonderful feedback. It’s a pleasure to count you among our loyal customers. We hope to continue delighting you in your future numismatic discoveries.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

The best in Europe

The best in Europe? Probably!

August 22, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Adrian-Eugen,
Thank you so much for this wonderful compliment. We’re delighted to know that our expertise and passion for numismatics have lived up to your expectations.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Fair Prices and Smoother Experiance

The website is full of choices, and a lot of affordable material for beginners. The buying process was easy, and the delivery was also timely.

August 17, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you for this wonderful feedback. We’re delighted to have been able to offer you a simple and enjoyable experience, with affordable products and fast delivery. See you soon on our website.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Imppola,
Thank you for your loyalty and for this positive feedback. We always do our very best to provide a professional service tailored to each individual need.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Excellent coins with superior service

Excellent coins, auctions are very efficient, shipping is fast and inexpensive. Top Rating.

August 14, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Levinson,
Thank you for this feedback, which means a great deal to us! We do everything we can to offer beautiful pieces and make every step, from bidding to delivery, as simple and efficient as possible. Thank you for your trust, and we look forward to seeing you again soon for more exciting discoveries.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Everything smooth and very good.

Everything smooth and very good.
Excellent shiping and item as described.
Mercì

August 12, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Sancristoforo,
Thank you for your very positive feedback. We’re delighted to hear that you enjoyed your order and were pleased with the quality of the delivery. We look forward to serving you again soon!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Professionalism.

Professionalism.
Very satisfied with the offers.
Good price.

August 12, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Muresan,
Thank you very much for your review. We are delighted that you appreciated our professionalism, our offers, and their excellent value for money. We look forward to welcoming you again soon!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Clear and easy process

Clear and easy process. Great customer service. Efficient delivery.

August 12, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Venkiah,
Thank you very much for this very positive feedback. We’re delighted that you appreciated the simplicity of our process, our customer service, and the speed of delivery. The entire team thanks you for your trust.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Customer,
Thank you for your trust and for this positive feedback. We’re delighted that this first order went smoothly. We look forward to working with you again on your next order.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Top class service..

Top class service... fast delivery to the door 👍

August 3, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. SØRENSEN,
Thank you for your lovely feedback. We’re delighted you enjoyed our service and fast door-to-door delivery. We look forward to serving you again.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

CGB first class numismatics

The coin respect what seen in photograph. Good delivery service made through DHL.

August 7, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Resen,
Thank you for your excellent review! We are delighted that you enjoyed your experience with CGB and that the coin perfectly matched the photograph. We appreciate your confidence in us and hope to see you again soon.”
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Cavalieri,
Thank you for your wonderful feedback. We’re so happy you enjoyed both the quality of our products and our service. Your feedback means a lot to us!
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Delivery service

August 6, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Kleitsas,
Thank you very much for your excellent rating. Your satisfaction is our top priority.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

Easy transaction.

Easy transaction.
Ordered, then delivered.
Brilliant.

Thank you. Linked to the family so really important.

August 4, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear Nikki Che,
When an order holds particular significance for a family, we understand how important it is for everything to go smoothly. We are therefore delighted to know that we were able to meet your expectations completely. Thank you for your trust.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

RELIABLE and customer oriented

Very reliable and easy to work with…

August 3, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Malineanu,
Thank you very much for your feedback and for your trust. It’s a pleasure working with you. We’re delighted that our availability and attentiveness meet your expectations.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

Rated 5 out of 5 stars

The banknote delivered was exactly as…

The banknote delivered was exactly as seen in the site

August 4, 2026
CGB Numismatique Paris logo

Reply from CGB Numismatique Paris

Dear M. Smouna,
Thank you for this first purchase and for your trust. We’re delighted that your ticket corresponds exactly to the one presented on our website. We look forward to seeing you again soon.
Best regards.
Fabienne - Customers service - CGB Numismatics Paris

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