Don't use them !!! We sent off for grading under the reccomended guidelines they charged us a huge price on freight after waiting the agreed upon time I emailed them asking why our cards aren't ba... See more
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Sent a special edition oversized Chevy Chase relic card to be authenticated and graded. Sure it took a while, but the team were contactable and offered additional updates when requested. And when i... See more
Sent my copy to another person and my comic was high grade. They know they made thus mistake and so far will do nothing to compensate me.
Absolutely horrendous, sent a card off in march. Only to receive it back in July ungraded and labelled as “ineligible”. Customer service point black refused to disclose why as I sent it through a midd... See more
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Don't use them !!
Don't use them !!!
We sent off for grading under the reccomended guidelines they charged us a huge price on freight after waiting the agreed upon time I emailed them asking why our cards aren't back and they have told me due to the expansion of the hobby it was now going to take 3 times as long as they promised 150 business days when I said that's not what you promised they said it's a guide and they don't actually have to meet that standard. This would mean that paying to get your cards back sooner is fraud as they actually don't promise it will take that long. So huge scam. I asked to have my cards returned to me since they are ungraded and Il grade elsewhere else and they refused to return my cards
Sent my copy to another person and my…
Sent my copy to another person and my comic was high grade. They know they made thus mistake and so far will do nothing to compensate me.
Fab service for a tailor made grading
Sent a special edition oversized Chevy Chase relic card to be authenticated and graded. Sure it took a while, but the team were contactable and offered additional updates when requested.
And when it came back.... Wow! I couldn't be happier. Looks amazing and has the 10 grading!
Will not provide a service
Absolutely horrendous, sent a card off in march. Only to receive it back in July ungraded and labelled as “ineligible”. Customer service point black refused to disclose why as I sent it through a middleman service (not sure why basic grading details are so secretive? Sounds sketchy to me) I proceeded to contact the middleman service and they spoke with cgc. Just to hear back that they refused to grade it because they were unsure of the authenticity of the error… hilarious considering authentication is what they get paid to do. Do not use. They’ll charge you for a service they will not provide but have you wait 4 months to find that out. No offer of a refund or resubmission currently. Just pure greedy con artists.
Extremely poor customer service
Extremely poor customer service. I have emailed them multiple times about orders, and they always take weeks to even send a reply.
Sent comics in dec12th they recieved …
Sent comics in dec12th they recieved it on the 20 th, but didn’t log it in their system until the Jan 6th, so that’s when their clock starts, not when they receive it, they have turned off customer service instant chat due to how over whelmed they are, I wish I had sent less rare comics at this point as I’ve heard Nothing form them, 187$ to ship and press 2 comics and I have hundreds to go smh, I’m for sure going to try their competitor as their time and prices and reviews are way better, but I will wait I see how much longer cgc takes before I give them a full
review, 2 months in and finally got word they are on there way to grading, they say 20-40 days but what they don’t tell you is that’s for pressing and grading so that’s 20-40 pressing- then 20-40 of grading…. Customer service is actually really helpful being nice but can’t really speed thing along, I don’t suggest being mean because tell put your shit back of the bus, they are supper overwhelmed and doing there best, I don’t think they are trying to screw anyone over
CGC is the most inconsistent grading…
CGC is the most inconsistent grading platform there is. I sent a 9.6 spiderman 300 to get signed by Todd Mcfarlane and received a 9.2 grading and a signature you can't see.I am afraid to send anything else in.
This place is terrible
This place is terrible. First they destroyed one of my books during pressing. It didn't even need it, but I thought, why not? They destroyed it is why not. Then didn't acknowledge it and graded it according to the damage. Then ask anyone about the turn around times. They are absurd they are about six months now . Just awful
5* customer service
In September I bought a beautiful glass ceiling shade and the appropriate fitting. Today, 2 months later when the electrician came to fit it we could not find the bottom screw fixing to hold the shade in place. Not sure if we lost it or it was missing. Anyway they could not have been more helpful and a free replacement is on its way. I was prepared to pay but not needed. First class customer service, well done CGC..
Corruption at its best
Corruption at its best.
1) they take money from ur credit/debit card without permission. They state, extra for auto and size. Take it out in the beginning or ask for permission.
2) I asked for authentication and they graded it. Said send it back as reholder and they will only authenticate. Paid 10.00 and 25.00 for return shipping. Got back same graded card.
3) lied to me and said they don't authenticate only. I sent pictures of cards they only authenticated and said oh sorry.
YOU HAVE BEEN WARNED!!!
No customer service response
I ordered in May, was sent invoice in July which was immediately paid. It's October now. I have tried emailing customer service and no response. I don't know where my grading order went. Holding out on 1-star review in case my order shows up (or not).
Horrible experience, cards stolen and compensation claim delayed
This was my first time sending cards to be graded and it will be my last. CGC used FedEx to return my very high value Pokemon cards, and the parcel vanished at my local FedEx facility. So, someone either at CGC or FedEx clearly stole the cards. I then requested compensation, they lowballed me and now 20 working days later the compensation cheque still hasn't arrived even though they guarantee it within 15 working days. A horrible experience all around, avoid CGC like the plague. Enjoy my stolen Pokemon cards that I had for 25+ years, you absolute scammers.
Would give zero stars if I could.
Would give zero stars if I could.
Again they have Authenticated a fake football card that I purchased on fanatics collect (they do this in house) and for the second time a PSA rejection.
They don’t acknowledge this, don’t care, and certainly won’t do anything about it.
Tread carefully around them and fanatics, thé relationship is too cosy , they are very sketchy and sneaky orgs
Spend wisely don't pay pressing thru cgc
So I've been sending on comics now for almost 8 months this is my 3rd wave , and the 1st I paid for pressing, DO NOT DO NOT DO NOT PAY THEM TO PRESS YOUR BOOOKS, I HAVE MORE DAMAGE AND BOOKS THAT LOOK NO WHERE NEAR WHAT I SUBMITTED I CAN USUALLY TELL A GRADE WITHIN 1 GRADE UP OR DOWN LIKE IF I THINK ITS A 9.8 I MAY BE OFF UP TO 1 FULL GRADE SO WORST EVER WAS IF I THOUGHT WAS A 9.6 IT CAME A 9.4 OR 9.2 , I NEVER SEND ANYTHING UNDER A 9.6 IMO, I PAID TO PRESS THEM AND THOUGHT THAT WOULD GET BETTER GRADE , I GOT BACK 5.0 6.5 8.5 6.0 8.5 8.5 9.0 9.2 9.4 9.6 9.6, AND WHATS MESSED UP IS THE 9.6 LOOK WORSE THAN THE 5.0 THERE NEEDS TO BE A BETTER JOB OF PRESSING AND GRADING DONE , THE PEOPLE PRESSING MY BOOKKS FROM CGC SHOULD BE ASHAMED AND NEVER AGAIN WILL I USE THAT SERVICE , DO NOT DO IT , FIND A LOCAL GUY THAT PRESSES AND PAY A GUY THAT WILL TAKE CARE AND PRIDE IN WHAT YOU HAVE ---- and always send submissions in 25 peices its best bang for your dollar so if u have 26 hold 1 till you have 50 or 75 or 100 ect...
Received wrong card back from being…
Received wrong card back from being graded. Initial contact and an apology but another 2 months have passed and now blanking me .
Horrible company
Horrible company! Says they’re a UK graders but scam you by actually sending your stuff to the US and charging you £36 for one card for shipping! Their trick is to lure you into a false trap by saying handing is free. Con artists, absolutely no souls anyone working here.
Cgc comics is an absolute scam
Cgc comics is an absolute scam. Sent a brand new comic off to grade, payed for pressing, even though it didn't need it, scored a 9.2, stating it had a scratch on the back. Then i sent a comic I bought from Ebay for grading, it had clear signs of use, I even bent it in half! It scored a 9.8. If this isn't the biggest fraud in history I don't know what is.
I thought they were first class
So far I've been unable to even submit using their convoluted and glitchy website. Tried contacting them but am not receiving any response. I think I just pissed away $25 after reading all the absolutely horrible reviews thus far..
I had 0 problem with cgc when it was…
I had 0 problem with cgc when it was just in America don’t get what the uk office does ??? Execept charges me more and takes longer??? They don’t grade the cards or comics Iv sent , all they do is get them sent back to them and charge me ridiculous amount to get them sent back to me?? I don’t get what cgc uk does at all ?? Shambles , had a comic graded waited ages rang them and they was like oh do you want it sent out to you then? Well yeah obviously? Cost me about 180 to grade a comic in total??? Never had problems when uk wasn’t involved im from the uk and thought it would be easier, its not
Absolutely atrocious handling of a…
Absolutely atrocious handling of a mechanical error magazine. I've had to return the same issue 4 times and each time it's been returned in worse condition. Customer service has not informed me of receipt of package or anything. Poor management and fictitious quality control. They gave me a $30 credit the 2nd time but now, on the 4th return, I'm reluctant to ever use them again.
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