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Chainers Reviews 480

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the engaging product, highlighting its fun and entertaining events, strategic farming system, and overall enjoyable gameplay. Many people appreciate the transparent approach to game mechanics and the active, supportive community. The user experience is frequently described as dynamic and accessible, with an easy-to-understand interface and appealing graphics. However, some customers were dissatisfied with the customer service, reporting issues with unreceived in-game rewards and a lack of responsiveness from support channels. A few other people also felt that the game had bugs, such as vanishing in-game items or broken farming mechanics, which hindered their experience.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its visuals, creative design, and... See more

User experience

Clients share positive opinions on user experience, highlighting that the game is fun, simple, and easy to... See more

Website

Customers had positive experiences with the website, praising it as a good and fun site for free crypto... See more

Staff

Consumers find staff to be positive. Many reviewers praise the team's activeness and dedication, noting their... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support as quick, kind,... See more

Based on these reviews

Rated 4 out of 5 stars

A really good game in the web3 world , easy to play and many fun and entertaining event + challenge . Also rewarding model like game , f2p or p2p as long as you're active and active everyone can get s... See more

Company replied

Rated 4 out of 5 stars

The game's concept is fantastic and has everything it takes to be a success. But you urgently need to create new tiers, because when we reach tier 3 it becomes impossible to compete with infinitely ri... See more

Company replied

Rated 4 out of 5 stars

Hello dear Chainers developers! As a guide within your gaming community (managing 5 channels, including social media, YouTube, RuTube, and Telegram), I regularly interact with a large number of su... See more

Company replied


Company details

  1. Gaming service Provider

About Chainers

Written by the company

A NEXT-GEN GAME FOR FUN-SEEKERS


Chainers is a free-to-start GameFi Metaverse with competitive gameplay, creative economy and real ownership of all game assets

Chainers combines the best of DeFi and NFTs to create a unique ecosystem with real economy.

Contact info

4.2

Great

TrustScore 4 out of 5

480 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

New Tiers urgently!!!

The game's concept is fantastic and has everything it takes to be a success. But you urgently need to create new tiers, because when we reach tier 3 it becomes impossible to compete with infinitely richer players, which discourages investing in the game. There should be at least 10 tiers to ensure fair rewards.

December 12, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello,
Thank you! We're glad you love the concept.
We're always looking at ways to improve the competitive balance and player experience. Your input helps us understand what the community needs, and we'll share this with our development team.

Rated 3 out of 5 stars

App suggestion

It would be best if you get an app (android and ioS) to accommodate vast accessibility

October 16, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello! We love hearing what features matter most to our community. Your suggestion has been noted and we'll pass it along to the development team. Keep the great ideas coming!

Rated 1 out of 5 stars

Fake Promises and Broken Game

The game was broken for some days and on socials media they kept saying we will send compensation but that never arrived and they keep trying to milk people with some offers while you cant make any real earnings from the game... People still waiting for the loss of earnings from 1 week of missing out due to their own issues. I wish there was a way to sell the useless NFTs I have and get out but there is no way to sell ...

December 7, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello! We understand your frustration, and we want to assure you that we keep our promises - compensation is actively in process.
We're working to ensure all affected players are properly compensated, which takes a bit of time to process correctly. We haven't forgotten, and we appreciate your patience. It's on the way!

Rated 1 out of 5 stars

Game-Breaking Bug, Zero Real Support — Chainers Needs to Wake Up

Chainers seriously needs to wake up.

My farming system is completely broken — I cannot use ANY seeds because the USE button does absolutely nothing. Farming is one of the main mechanics in this game, and right now it is literally unplayable for me.

I reported this to support, and what did I get?
✔ 1 copy–paste “we’re aware of the issue” reply
❌ No follow-up
❌ No solution
❌ No ETA
❌ No compensation
❌ No real communication whatsoever

It feels like once they send the first template response, they just disappear.

Meanwhile, I’m stuck with:

Zero farming progress

Zero harvest

Zero rewards

Zero updates

And a completely broken core system

This is absolutely unacceptable for a live service game.

If Chainers wants to be taken seriously, they need to fix their support and stop pretending everything is fine. Players shouldn’t have to shout into the void for basic functionality.

A game-breaking bug with zero real support response is NOT something any serious project should allow.

Until the farming system is fixed and fair compensation is given for the lost progress, this review stays right where it is.

Do better.

November 26, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello,
We're truly sorry for this experience. We want you to know that the issue has been resolved as quickly as possible, and we're currently preparing compensation for all affected players, which will be distributed soon.
We hear your feedback about communication, and we're working to improve our response process. Thank you for your honesty and patience!

Rated 2 out of 5 stars

Expensive

Game returns to Free To Play to Pay To Play, you need so much CFB to do something such as merging planting boards in high levels. You need 650 CFB and 98 fertilizers beside 2 Metal Plots for Stone Plot. Also they highered the cost for buying something for example you have to pay 680 CFB for Chinchilla before but lately the cost came to 1000 CFB. You need to pay $25 for 1000 CFB. It is now hard to earn CFB in game pool.
Edit: Game is more playable now but still expensive
Edit 2: After recent updates game play gone slightly bad. Feeding system and collecting system not useless anymore. You can remove garden matterials and animals while you are trying to feed and seeding crops. Still expensive.

November 16, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello! Thank you for your feedback.
We recently underwent a major economy rebalancing to ensure the long-term health of the game and its reward pools.
While this meant adjusting some costs, our goal is to create a sustainable model where the game economy remains stable. We're continuously evaluating the balance and welcome your feedback as we fine-tune the system!

Rated 5 out of 5 stars

chainers is good F2P game

chainers is good F2P game, withdraw POL

I like them

November 7, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello! Thank you for your feedback!
We're glad to hear you're enjoying Chainers. Your support means a lot to us!

Rated 1 out of 5 stars

Whorst NFT place Evar

Whorst NFT place Evar

They have favorits users who they treat better then others also if they make a mistake and caus some problems for users its only some users who gets the benefits.... this i found out thought discord... how sad

I even contacted support about have soo much lag and a claimed daily bug and the next day i find out that it dident claim at all. i asked for some help but was accused of haveing a bad connection and etc etc like it was MY problem and MY fault come on how bad are they at running this system last week was insanely laggy just now they decided to fix it......

but after i again asked for some help with my daily problem they just ignore me and then its fun to read on discord that soo many have problems but funny enough they get them fixed so again Dont waste time on this its not worth it .....

unless you wanna follow the devs around and bark when they ask you too then you might get some extra stuff out of it but come on... a place that dont treate all the users the same but treate some users better with free stuff
and there support is whorse the Ea support

And not to mention there shop OMG
they dont sell corn becaus corn is needed for missions no no no theres a rotation in shop i was told now a month or more after i asked theres still no corn Nice scam to get users to waste ALOT of money on buying seeds for NO reason other then a SCAM

So is chainers worth it
in short NO
not unless they get new management that treate all users the same
stay away from this scam NFT site

October 16, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello! Thank you for taking the time to share your experience — we’re truly sorry to hear about your frustration.
We assure you that we treat all players equally and take fairness very seriously. Any differences you may have noticed are never intentional, and we’re constantly working to improve communication, performance, and support responsiveness.

Regarding the issues you’ve mentioned, these are being actively addressed, and we truly appreciate your patience while we work through them.

Your feedback is important to us, and we’ll continue improving to provide a smoother and more reliable experience for all players.

Rated 1 out of 5 stars

I purchase from the shop..but my…

I purchase from the shop..but my purchase dit not appears and my Ethereum coins successfully deducted from my Trust Wallet account.so disappointed.i want my ethereum refunded back

October 14, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello, we’re truly sorry for the inconvenience.
We’re already working on resolving this issue — please contact our support team support@chainers.io with the transaction details so we can review your case and help you as quickly as possible.

Rated 3 out of 5 stars

When I proceed to buy some product

When I proceed to buy some product, until 3 days ago, all normal, but yesterday and today dont let me pay with Visa debit card. Appears like "some errors occurs", plz solve this problem, or is imposible to buy.

October 9, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello,
Thank you for letting us know! We haven’t detected any issues on our side, so please reach out to our support team - support@chainers.io so we can look into the situation and help you resolve it as soon as possible.

Rated 2 out of 5 stars

my immutable is not connecting to the…

my immutable is not connecting to the Chainers Account, I try to email you guys twice but no response and support ticket from Discord is not working. Also the bugs about the seeds become gray colors, we cannot use it.

October 5, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello!
We respond to all inquiries, but sometimes it may take a bit longer due to the increased number of requests. Regarding the connection and the seed issue — both are being worked on, and everything will be resolved. Please wait for a reply from our support team; they’ll make sure to assist you asap.

Rated 2 out of 5 stars

What went Wrong is that i log in to…

What went Wrong is that i log in to receive the daily log in and i got to day 2 reward for October the Margold Seeds i clicked claim and never received the reward in the farm. tried to find customer support but was unable to locate proper link that worked. thanks

October 2, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello,
We’re sorry to hear that your daily login reward didn’t appear. Don’t worry — your items are safe, and this can usually be resolved quickly. Please reach out to our support team - support@chainers.io, and they’ll help restore your reward.
We appreciate your patience and will make sure this gets fixed for you.

Rated 3 out of 5 stars

I wish there wasrd financial to…

I wish there wasrd financial to incentive and that it was easier to tap into it

September 11, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello,
Thank you for your feedback! We understand your point and are always looking for ways to improve the balance between fun gameplay and financial incentives.
Our goal is to keep Chainers accessible while also providing rewarding opportunities for players. We truly appreciate your input!

Rated 5 out of 5 stars

Fun, creative, and easy to get into

Chainers is one of the few NFT games that actually feels fun. The art is super quirky, and the gameplay is simple but addictive. I love how you can customize your character and earn stuff without needing to spend a ton. The community is active, and the devs seem to care. Definitely worth checking out if you're into Web3 or just want something different.

August 26, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello! Thank you for your wonderful feedback!
We're so happy to hear that you’re enjoying the fun and creative side of Chainers.

It’s great that you feel the community and dev team’s dedication—it truly motivates us to keep improving. Thanks for recommending Chainers!

Rated 5 out of 5 stars

CHAINERS GOOD SITE

Good program fast support and fast payments thx admin

August 24, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello, Chainer!
We are already investigating your situation and working to resolve it. We appreciate your patience and will make sure it gets sorted out as soon as possible.

Rated 5 out of 5 stars

Great staff and support replied to any…

Great staff and support replied to any issue i had within 72 business hr and resolved issues promptly then compensated me for the trouble. It's also a great way to earn if you want to invest properly

August 12, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello,
Thank you for your kind words! We're glad our support team could assist you promptly and provide a satisfactory resolution.
Happy gaming!

Rated 5 out of 5 stars

I been here from the the beginning

I been here from the the beginning, or long enough to remember when your Gitbook talked about merging cosmetic NFTs to shine them. I see you have strayed from that path but I'm not disappointed as I like the potential I see in this game.
Obviously the farming is great. Been here to see all the changes and still have a rose or two. Like the new system, but it's definitely time to increase the pool rewards.
Been here to see a new game coming soon for years and that is what it is and you know it. Site feels like a fancy faucet to be honest, but truth is I'm still here. I care more than ever, and am hopeful. I genuinely like referring people cuz there is something here.
The upgrades are great! Missions and all that. Really! Love it! I'm just hoping now that all of it is in place we are gonna get down to business.
I dont know if any one else has noticed the similarity between this and Sunflower Land, or if yall affiliated, but I'm hoping that the kinda game this gonna become. I also remember in the old Gitbook days of yall talking about an open marketplace. I really hope this is a game that will naturally warrant that eventually.
I dont know how big your team is but things are moving slow, but I believe in yall and the game. On it everyday and I can't deny that. Great work and please don't fumble this.

August 11, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hey there,
Thank you for your thoughtful and honest feedback! We appreciate your long-term support and dedication since the early days of Chainers. It means a lot to us that you recognize the progress we've made.

Rest assured, the team is working hard behind the scenes to deliver a rich and rewarding experience that fulfills the game's full potential.

Thanks for being part of this journey, and remember that we're committed to making Chainers the best it can be!

Rated 5 out of 5 stars

Get Chaining TODAY!!

I came across Chainers by accident a few years ago, I clicked on the ad and I have never looked back! I can honestly say I have not found another game, community, and fun with any other web3 games, and on top of that, you DO earn Crypto! It has become an addiction for myself and my partner - in a good way! Love PEACHES1980

August 12, 2024
Unprompted review
Chainers logo

Reply from Chainers

Hello,
Thank you so much for your wonderful story and support!

Glad to hear that Chainers has become such a fun and rewarding experience for you and your partner. We look forward to bringing you even more exciting moments ahead!

Rated 3 out of 5 stars

very disappointing

very disappointing, on the third tiers, the more you sell biopoints the less you get

August 12, 2025
Unprompted review
Chainers logo

Reply from Chainers

Hello,
We’re sorry to hear about your disappointment. The third tier is the highest level in the reward pools, where you compete with other top players for rewards. Because of this, the dynamics can make it seem like you’re earning less as more Biopoints are sold.

We recommend reviewing and adjusting your strategy from time to time to maximize your rewards. Thank you for your understanding!

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