I Ordered a bottle and two extra crystals on July 15th 2020 and I still haven't heard anything. I've sent 3-4 emails (once a month) and 2 facebook messages, one which was seen but not replied to an... See more
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See what reviewers are saying
Despite some difficulties( first time didn’t receive the order for months, second time received damaged due to unproper package) the third time we received the amethyst bottle in perfect shape. Mu dau... See more
Never shipped my bottle, ignores emails and messages via Instagram even though they post daily, and they delete any comments under their Instagram posts you make expressing your concern about an item'... See more
I had the worst possible customer experience ever. Mine got delayed by 3 months. During this time I tried emailing, sending messages in Instagram, Facebook etc, to follow up, but they never reply... See more
Company details
Information provided by various external sources
Chalazias offers crystal water bottles, with a powerful elixir stone of the highest quality. Take a look at our different stones, including Amethyst, Pink Quartz, Black Obsidian, and many more! Chalazia believes in ethical and ecological products that ...
Contact info
Luxembourg
- Chalazias@hotmail.com
- chalazias.com
2.7
Poor
120 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I ❤️ Chalazias
It’s the second time I order a bottle, this time the rose quartz one!! I bought it to improve my relationship with my husband, and I’m so glad it bought it! Can only recommend as the shipping is fast and the costumer service on point!
I can’t wait to place my next order, I want all the bottles😍😍
Kind regards❤️
July 11, 2019
Unprompted review
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Been waiting on my order or a response
I placed an order on June 30 and have not been given any updates on anything. I got an email that said it shipped and no tracking info and it’s been about 5 days and have tried contacting them with no response.
July 11, 2019
Unprompted review
Reply from Chalazias
Hello Ashton,
We are really sorry to hear this...
Normally, our confirmation emails are automated.
I can confirm that your order is on the way!
Your tracking number is LT884838977CN and your order will arrive pretty soon.
We really apologize for this and we want you to understand that we did not mean to ignore you in any way.
Kind regards,
Emma Chalazias
Ordered another one for my mom
Ordered another one for my mom, she absolutely loved it and shipping was even faster due to their express shipping methods. Thanks Emma!
Can't get enough!!! lol
July 9, 2019
Unprompted review
Never received my order
I ordered my crystal bottle on June 22nd and I have not received anything regarding its shipping and/or delivery status. I contacted "Emma" on your message board, however, I never received a reply. I am concerned and starting to believe that I was scammed.
July 7, 2019
Unprompted review
Reply from Chalazias
Hello Dametrice,
We are really sorry to hear this...
Normally, our confirmation emails are automated.
I can confirm that your order is on the way!
Your tracking number is LT871468734CN and your order will arrive pretty soon.
We really apologize for this and we want you to understand that we did not mean to ignore you in any way.
We can guarantee that your order will arrive pretty soon.
Kind regards,
Emma Chalazias
I ordered my bottles almost three weeks…
I ordered my bottles almost three weeks ago and have yet to receive a tracking number. When I reached out to customer service my messages are often ignored and I’m beginning to feel like this is a scam!
July 2, 2019
Unprompted review
Reply from Chalazias
Hello Alexis,
We are really sorry to hear this...
Normally, our confirmation emails are automated.
I can confirm that your order is on the way! Your tracking number is LT827472425CN
and your order will arrive pretty soon.
We really apologize for this and we want you to understand that we did not mean to ignore you in any way.
We can guarantee that your order will arrive pretty soon.
Kind regards,
Emma Chalazias
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Amazing !
Bought one for my wife’s bday! She absolutely loved it. Thanks a lot for the great service, especially for making sure my order arrived on time! ❤️
July 1, 2019
Unprompted review
Amazing choice
Amazing choice. Loved the bottles, amazing design, ordered mine on the 15th of june and it just arrived :) Great design !
July 1, 2019
Unprompted review
I completely fell in love with their…
I completely fell in love with their beautiful bottles! It took time to arrive but they are so much cheaper than the brands in physical shops, well worth it! ❤️
(would recommend to offer faster shipping time)
June 30, 2019
Unprompted review
Excellent!
I really love this idea. My water is full of nice positive energy now, and it really shows on my dayly emotional state. Stones benefits (specially amethyst) are known since ancient times, and now, in the XXI century, we are re-descovering them!
They are very nice with their customers aswell 😊
June 21, 2019
Unprompted review
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Excellent website !
Excellent website with a wide range of products. Quality follows price and I think they have the best bottles in the world! However the delivery time made me take one star out because it tends to be a bit long (14 days).
June 21, 2019
Unprompted review
Very happy with my purchase
Very happy with my purchase, I was afraid that it could break during transport, but everything was well packed. Until now their amethyst bottle is my favourite 🥰
May 12, 2019
Unprompted review
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