Chamberlain Music Reviews 843

I purchased a silver JP trumpet from Chamberlain Music, as it was listed as available. After not receiving a dispatch notification for a couple of days, I contacted them and spoke with Jon, who was incredibly polite, supportive, and informative. It was revealed that there had been a mix-up, and the box labeled silver actually contained a lacquered trumpet.They earnestly apologized and promised to order the correct trumpet for me. Though initially a bit let down, I realized their price was unbeatable online, so waiting for the correct item seemed worthwhile — and I’m thrilled that I did!After five days, the correct trumpet was delivered, and I’m extremely satisfied with the experience. Errors can occur, but their outstanding customer service and friendly demeanor truly stood out. I'm certain I'll choose Chamberlain Music again in the future.

I ordered a silver JP trumpet from Chamberlain Music, which was showing as in stock. After a couple of days without a dispatch notice, I gave them a call and spoke to Jon, who was friendly, helpful, and informative. It turned out that the box labelled “silver” actually contained a lacquered trumpet by mistake.

They apologised sincerely and let me know they would order the correct one in for me. While I was a little disappointed at first, they had the best price online for this trumpet, so I felt it was worth the wait — and I’m glad I did!

The correct trumpet arrived after five days and I’m really happy with the service overall. Mistakes can happen, but their excellent customer care and personable approach made all the difference. I’ll definitely use Chamberlain Music again.

I was thoroughly impressed with the extensive selection of musical instruments available at this store.

I would trust Chamberlain music for the product standard, based upon this transaction and the products they sell, All great 😁

Very good service, Staff was very helpful and got the Trumpet just in time.
I’m a return customer. I wouldn’t be if if was not satisfied with the price and the excellent service.

Couldn't be more positive about our recent experience of buying a kids soprano ukulele. Got a smart Octopus uke, sounds great, my daughter loves it, and helped us re the fact she plays left handed but didn't want a brown one.

Will be going to them first for any spares or accessories or who know what!

Reliable, friendly, helpful, no problems with returns. Large catalogue of sheet music.
Quickly posted out and lovely case and material. Perfect music case!

Ordered two Hiscox guitar cases, great price, prompt and free FedEx delivery. Would definitely order from this company again, recommend.

I ordered the sparkly egg shakers - great product at a great price.

Received my order within a couple of days and would be happy to recommend Chaimberlain Music.

The case fits perfectly, it is well designed internally and is very light and comfortable.
I would trust Chamberlain music for the product standard, based upon this transaction and the products they sell, All great 😁

Bought a CD 60 fender which should have been delivered by FedEx on Fri. Then again on Mon. Turns out FedEx had put down wrong address. Called John the sales manager at Chamberlain music. and it was sorted within half an hour. Great service👍👍 They were also the best price for guitar. Magic !!!

The service was very quick and efficient, the price comparable to other online offers, and communications from the store excellent. Incredibly great value from Chamberlain’s who went far beyond the extra mile to meet this customer’s expectations.

Incredibly great value from Chamberlain’s who went far beyond the extra mile to meet this customer’s expectations. Quick delivery of well packaged item. Great and personable communication. A totally satisfactory experience all round.

Incredibly impressed with our experience. We were able to get a Yamaha ex-display digital piano at a very competitive price. As advised, it is in pristine condition -- we're delighted. The communications were excellent -- friendly, fast and informative. Everything we ordered arrived within a couple of days and was very carefully packaged. This is definitely my go-to shop for future purchases in this area. Somewhere you can trust. Highly, highly recommended.

I was thoroughly impressed with the extensive selection of musical instruments available at this store. From guitars and keyboards to drums and brass instruments, they had it all. The quality of the instruments I purchased was outstanding, ensuring a delightful musical experience.

The pianos available at this store are truly magnificent. The sound quality, touch responsiveness, and overall craftsmanship of the pianos are outstanding, making it a haven for any pianist seeking an instrument of exceptional quality.

I bought aTom & Will Classic full size case for my Yamaha YEV 104 violin. The case fits perfectly, it is well designed internally and is very light and comfortable. I would trust Chamberlain music for the product standard, based upon this transaction and the products they sell. The order was easy online, the order arrived swiftly and was in pristine condition. Grateful thanks!

This is a really great place to deal with. No fuss, just fast efficient service. Delivered by FedEx. Thank you.

Super-fast delivery, fairly priced items. Really excellent retailer, thank you!

Called them on Tuesday late afternoon as I suddenly realised I didn’t have a music folder for a concert in the coming week. V helpful on the phone and delivered first thing Thursday morning. Price v reasonable and quality good. Will use them in future for other purchases for my viola

Delivery driver, would not unload pallets , I had to handball off £1500 off music gear. I'm now left with two pallets and all the packaging. Not impressed. Rang and complained and basically they are not interested. Won't deal with this lot again