CHAPS Heating & Plumbing services Limited Reviews 41

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had a fantastic experience with CHAPS from start to finish. Their communication was excellent throughout, keeping me fully informed and making everything straightforward and stress-free. The... See more

Rated 5 out of 5 stars

Highly recommend CHAPS plumbers. I had a plumbing emergency caused by a tenant, in the middle of the Fringe festival...absolute nightmare to get hold of a plumber of course. CHAPS were the one busines... See more

Rated 5 out of 5 stars

A+++++ Called with a suspected leak & burst boiler after all the frost and a lovely chap John came out really quickly. Was super friendly, informative and genuine. Even advised me on what parts I... See more

Company replied

Rated 5 out of 5 stars

Contacted Ian to arrange our annual service of our Inter Gas boiler. He came back to me the same day and agreed to the following week on 30/11. He arrived today on time and completed the service... See more

Company details

  1. Gas Engineer
  2. Heating Contractor
  3. HVAC Contractor
  4. Plumber
  5. Radiator Repair Service

Written by the company

We are an Edinburgh based HEATING AND PLUMBING COMPANY who offer services in and around the Edinburgh area. We offer services such as gas boiler services and repairs, all types of boiler installations, oil heating help and plumbing works. for more info please check out our web site. We are a family run company who have been in the gas and heating trade for well over 30 years and we have a wealth of knowledge and experience in all types of heating and plumbing work. Our priority is customer satisfaction at reasonable prices and the highest standard of workmanship. We are committed to finding the correct solution for all of our customers and are always transparent without any hard selling.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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Rated 5 out of 5 stars

Recently sold my fathers house.

Recently sold my fathers house.
New owners claimed that shower was not working. Ian attended the property when agreed with the new owner. He inspected the shower and found which due to its age the shower was not working efficiently. Ian quickly advised me of his findings. He then gave me a written report and quote for price of renewing shower with similar. This was required for the representing solicitors. Ian was friendly and very quick to respond to my requirements . I would certainly use this firm again.

May 14, 2020
Unprompted review
CHAPS Heating & Plumbing services Limited logo

Reply from CHAPS Heating & Plumbing services Limited

Big thanks for the lovely feedback :)

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Rated 5 out of 5 stars

Top notch service

Been using Ian for my routine annual boiler service for a few years now but never had to call him out for a problem. Cue the Coronavirus lockdown and a breakdown in my 81 year old mother-in-law's heating and hot water system. One call later and he was there 20 mins later, temporary repair job done and new non-leaking radiator on order before the afternoon was out.
Much appreciated and more than happy to recommend.

April 10, 2020
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Big thanks for the lovely feedback :)

Rated 5 out of 5 stars

Ian and Harris were…

Ian and Harris were professional,courteous,respectful and friendly. They even took away my old radiator. Would definitely use them in the future and recommend them to others. Good value for money.

February 28, 2020
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Big thanks for the lovely feedback :)

Rated 5 out of 5 stars

Very professional and great…

Very professional and great communication prior to the visit

February 13, 2020
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

Rated 5 out of 5 stars

Brilliant, Professional, Honest, Great Value

John was fantastic. Came out quickly, great communication. Actually explained what the issue was clearly which I really appreciated. He was fair and upfront in terms of how he was going to solve the issue and what it would cost for us, giving great honest advice. When we encountered another problem, he came back again quickly and sorted it out. On top of that, very reasonably priced. Very highly recommended. Thank you CHAPS!

February 3, 2020
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

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Rated 5 out of 5 stars

EXCELLENT SERVICE!

Timely,highly efficient,great value for money and no mess! Would not hesitate to recomend CHAPS HEATING ENGINEERs to all.

January 29, 2020
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

Rated 5 out of 5 stars

Genuinely great service and workmanship

We moved in to a house with an old boiler. It started to pack in so we needed someone in quick. Not only did CHAPS work hard to fit us in, they were well priced and their work was fantastic. My wife an I are delighted!!! Thanks John & Ian.

November 27, 2019
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Glad to hear you're happy with your new boiler, any issues at all please feel free to contact me.
Cheers Ian Chapman 😊

Rated 5 out of 5 stars

Great work on big or small jobs

Ian always does great work at a good price. He is friendly, helpful and honest.
I have been using his services for 3 years, including installation of a new boiler and complete revamp of our heating and hot water systems throughout.
I wouldn't hesitate to recommend for big or small jobs.

November 19, 2019
Unprompted review
CHAPS Heating & Plumbing services Limited logo

Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

Rated 5 out of 5 stars

Recommended

Friendly, reliable and able to attend at to look at problems at short notice.

November 11, 2019
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

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Rated 5 out of 5 stars

Ian Chapman from Chaps plumbing is my…

Ian Chapman from Chaps plumbing is my trusted plumber, he has always been reliable and done an excellent job with minimum disruption. I would never consider a different company

October 26, 2019
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Thanks for the feedback 👍😊

Rated 5 out of 5 stars

Friendly and trustworthy.

Friendly and trustworthy. .I am elderly and don't really understand the system but he deals with my problems in a sympathetic and efficient way

October 12, 2019
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Hi May, always happy to pop round when you need assistance 😊👍

Rated 5 out of 5 stars

Good, quick service

For a family with 2 kids under 4 a boiler breaking is a very stressful event. Luckily Ian was out to my house within the hour and fixed it for us. 3 days later and everything is still running smoothly. Very professional and friendly service for a reasonable price. A+

October 11, 2019
Unprompted review
CHAPS Heating & Plumbing services Limited logo

Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

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Rated 5 out of 5 stars

Very pleased with my new hob that was…

Very pleased with my new hob that was fitted by chaps

September 27, 2019
Unprompted review
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Reply from CHAPS Heating & Plumbing services Limited

Big thanks Ellen, anything we can do for you in the future please don't hesitate to get in touch :)

Rated 5 out of 5 stars

Reliable and responsive

We've used Ian for two plumbing jobs - he's always been very prompt and professional and we've been very happy with the results. Would recommend him unhesitatingly.

September 14, 2019
Unprompted review
CHAPS Heating & Plumbing services Limited logo

Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

Rated 5 out of 5 stars

Great company and great guys

They have always been professional and do a great job, we have had plumbing done in toilet and new gas boiler installed with no fuss or disappointments. I would'nt go anywhere else now, they will be our first call.

September 11, 2019
Unprompted review
CHAPS Heating & Plumbing services Limited logo

Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

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Rated 5 out of 5 stars

Friendly and professional

Good work, on time, on quote. Ian a knowedgeable and friendly guy; no hesitation to recommend CHAPS.

September 9, 2019
Unprompted review
CHAPS Heating & Plumbing services Limited logo

Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

Rated 5 out of 5 stars

Chaps fixed our church boilers

Chaps fixed our church boilers very quickly, working to ensure as little disruption to the organisations which use the building as possible. Not only were they prompt and understanding but the price was reasonable, the workmanship excellent and they left the boiler room neat and tidy afterwards. They advised us what changes were needed to our system to ensure that the problem didn't re-occur but also advised us what we didn't need. Chaps are now our contractor of choice.

September 8, 2019
Unprompted review
CHAPS Heating & Plumbing services Limited logo

Reply from CHAPS Heating & Plumbing services Limited

Many thanks for the feedback :)

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