I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Being a relative newcomer to the metals market its really great to find a company that you can trust with great pricing, great delivery and all round great service. Trust is a real big thing these day... See more
Company replied
Chards are a great bullion dealer and one of the best, cheapest and fairest in the UK market. They are transparent upfront about what % premiums they charge and whenever Vat has been accounted for if... See more
Company replied
Used Chards many times now and they are always the same: competitive pricing, excellent comms and safe & secure packaging & delivery. One of my goto firms for bullion….oh, almost forgot the free sweet... See more
Company replied
Company details
About Chards Coin and Bullion Dealer
Written by the company
Why Choose Chards Coin and Bullion Dealer?
At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
Contact info
32-36 Harrowside, FY4 1RJ, Blackpool, United Kingdom
- 01253 343081
- info@chards.co.uk
- chards.co.uk
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service, coin arrived in a timely manner. In excellent condition.
June 18, 2026
Reply from Chards Coin and Bullion Dealer
Hi Tien,
Thank you for your wonderful feedback.
We're delighted to hear that your coin arrived promptly and in excellent condition. Ensuring that every order reaches our customers safely and to the highest standard is something we take great pride in.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Check these first, always cheaper.
I have ordered from chards on 2 occasions, both times very happy with the 2 day delivery and the items were spot on each time, also supprised how much cheaper my order was than from other sellers, will definitely be ordering more
June 30, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi Colin,
Thank you for taking the time to leave us a review.
We're pleased to hear that you've been happy with both of your orders. It's great to know that your items arrived quickly, met your expectations, and offered excellent value compared to other sellers.
We truly appreciate your continued support and are delighted to hear you'll be ordering from us again. We look forward to helping you with your next purchase.
Kind regards,
Chards Coin and Bullion Dealer
Fast and efficient service
My order was delivered very quickly, was securely packed and was in excellent condition. Well done Chards getting a very fine Brittania coin to me.
June 27, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi James,
Thank you for your wonderful review.
We're delighted to hear that your order arrived quickly, was securely packed, and reached you in excellent condition.
It's especially great to know that you're pleased with your Britannia coin. We take great pride in the quality of the coins we supply and the service we provide, so your feedback is greatly appreciated.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Very pleased each time I have made a…
Very pleased each time I have made a purchase from Chards, all positive with the price, delivery times, packaging and the detail along with the free sweets that came in the package.
June 22, 2026
Reply from Chards Coin and Bullion Dealer
Hi Clint,
Thank you for your excellent review.
We're delighted to hear that you were pleased with your purchase, from the price and delivery time to the packaging and attention to detail.
It's also great to know that the complimentary sweets were appreciated!
Thank you for choosing Chards. We truly appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Excellent sweets
Excellent sweets, oh and the coin was great as well 👍
Delivery time was decent. Overall, a decent company to deal with.
June 18, 2026
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for your review. We appreciate you taking the time to leave a review and look forward to helping you again in future.
Kind regards,
Chards Coin and Bullion Dealer
I found the whole process so…
I found the whole process so easy,mainly because of how helpful everyone was,and also my with my purchase.Thank you l
June 18, 2026
Reply from Chards Coin and Bullion Dealer
Hi Marie,
Thank you for taking the time to leave a review.
We're delighted to read you found the whole process easy, and our team helpful.
We look forward to helping you again in future.
Kind Regards,
Chards Coin and Bullion Dealer
Fantastic staff at Chards
I was served yesterday by a gentleman called Derek. He was very personable and friendly. A wonderful member of your team.
June 29, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for your review. We're delighted to read you found Derek to be personable and friendly. We'll pass your kind words on to Derek.
We look forward to helping you again in future.
Kind Regards,
Chards Coin and Bullion Dealer
Purchased my first silver coins
Purchased my first silver coins. The process was simple to do. Delivery was fast, well packed. Overall excellent
June 24, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi Mr Taylor,
We're delighted to read you picked Chards Coin and Bullion Dealer to purchase your first silver coins. It's great to know you found the process simple and delivery was fast.
We look forward to you purchasing more silver coins in future.
Kind Regards,
Chards Coin and Bullion Dealer
I got the coin I was after
I got the coin I was after an it was in good condition and so fast
June 24, 2026
Reply from Chards Coin and Bullion Dealer
Hi Pat,
Thank you for your kind feedback. We’re delighted to hear that you were able to get the coin you were after, that it arrived in good condition, and that the delivery was fast.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Great price and fast delivery 👍
June 24, 2026
Reply from Chards Coin and Bullion Dealer
Hi Mark,
Thank you for your review. We're delighted to read you were happy with the great price and fast delivery.
We look forward to helping you again future.
Kind Regards,
Chards Coin and Bullion Dealer
Reasonable and transparent pricing
Reasonable and transparent pricing. Rapid turnaround of order. The company does what it says it will do.
June 24, 2026
Reply from Chards Coin and Bullion Dealer
Hi John,
Thank you for your review. We're delighted to read you were happy with the speed of delivery, our transparent pricing, and that we back up our promises.
We look forward to helping you in the future.
King regards,
Chards Coin and bullion Dealer
Tip top end to end quality of service &…
Tip top end to end quality of service & a very trusted experienced enthusiastic business. Just can't help but like them!
June 24, 2026
Reply from Chards Coin and Bullion Dealer
Hi Sean,
Thank you for your review. We're delighted to read you enjoyed our service and find us to be trusted and enthusiastic. We have over 60 years experience and make great effort to provide a quality service so it's pleasing this has been recognised.
Kind regards,
Chards Coin and Bullion Dealer
Coins are coins right?
June 17, 2026
Reply from Chards Coin and Bullion Dealer
Hi Mr Oliver,
Thank you for your review. Coins are coins however we take great care to ensure the coins we sell are packaged and cared for correctly.
We appreciate you taking the time to leave a review and would love to know how we could achieve 5 stars next time.
Kind Regards,
Chards Coin and Bullion Dealer
Reply from Chards Coin and Bullion Dealer
Hi Jack,
Thank you for your review. We're delighted to read you have been happy with our service once again.
We look forward to helping you in future.
Kind Regards,
Chards Coin and Bullion Dealer
Best prices around and delivery is very…
Best prices around and delivery is very quick. Not a single negative thing to say about the service.
June 24, 2026
Reply from Chards Coin and Bullion Dealer
Hi Mr Bradley,
We're delighted to read you have only positive things to say about Chards. We make great efforts to ensure our pricing is competitive and delivery is quick so it's pleasing when these efforts are recognised.
Thank you for the review and we look forward to helping you in future.
King regards,
Chards Coin and Bullion Dealer
First Class Service.
June 24, 2026
Reply from Chards Coin and Bullion Dealer
Hi Patricia,
Thank you for your kind feedback. We’re delighted to hear that you received first class service.
We truly appreciate your review and look forward to assisting you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Chards has always provided superb…
Chards has always provided superb service and exceptional advice & assistance. Every transaction reinforces my view that they are the premier coin dealer in the UK and for that matter Europe as well. Thank you for your assistance once again.
June 16, 2026
Reply from Chards Coin and Bullion Dealer
Hi,
Thank you for your very kind feedback. We’re delighted to hear that you continue to receive superb service, advice, and assistance from our team.
Your comments about being a premier dealer, not just in the UK but across Europe, truly mean a great deal to us.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Speedy turnaround
I ordered Thursday, Friday paid for the items. The goods were dispatched and due for delivery on Saturday. The speed caught me out so I had the delivery delayed til Monday. In-between the communication was very good.
June 18, 2026
Unprompted review
Reply from Chards Coin and Bullion Dealer
Hi Timothy,
Thank you for your feedback. We’re glad to hear that the process moved quickly and that our communication kept you well informed throughout.
We’re pleased you were able to rearrange the delivery to a more convenient time.
We truly appreciate your review and look forward to assisting you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Great service
Great service. Delivered promptly. Excellent quality. Competive price.
November 11, 2025
Reply from Chards Coin and Bullion Dealer
Hi Andrew,
Thank you for your kind feedback. We’re delighted to hear that you were pleased with our service, prompt delivery, quality of the product, and competitive pricing.
We truly appreciate your review and look forward to assisting you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Only problem I had was the post office…
Only problem I had was the post office not delivering on time as this is part of the process can’t claim money from them because it’s only the seller that can do that
June 17, 2026
Reply from Chards Coin and Bullion Dealer
Hi Keith,
Thank you for taking the time to leave a review. We're sorry to read your parcel was delivered at 14:10, seventy minutes after expected.
The parcel was dispatched on a Royal Mail Special Delivery Guaranteed 1pm delivery service and should have been delivered by 1pm. I have forwarded your message to our Customer Care team to look in to further and will contact you once we have concluded our investigation.
Kind regards,
Chards Coin and Bullion Dealer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.