Charfleetsfencing Reviews 

675
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company, pointing out the outstanding overall service and exceptional value for money. Customers frequently praise the exceptionally high quality and sturdy nature of the wooden fence panels, noting that they look fantastic and last well. People also highlight the incredibly helpful office staff and polite delivery drivers who consistently keep buyers fully informed throughout the entire purchasing process. Consumers deeply appreciate the prompt communication, quick delivery times, and smooth coordination from the initial survey right through to completion. Many buyers state they would gladly recommend the business and use their services again for future projects.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that drivers are exceptionally helpful,... See more

Service

Clients share positive opinions on service, highlighting helpful staff, smooth communication, and efficient... See more

Staff

Consumers find staff to be exceptionally helpful, polite, and professional throughout the entire process.... See more

Product

Customers had positive experiences with product, expressing strong appreciation for the sturdy and well-made... See more

Quality

Customers consistently note positive experiences with quality, expressing high satisfaction with the sturdy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five Star plus !!! How amazing to come across a streamlined genuine company like this with real ethics and customer service! The whole process from making the first enquiry to job completion was sm... See more

Company replied

Rated 5 out of 5 stars

Fantastic and I would definitely order from them again. I called and spoke to a lady who was so polite and helpful. I was impressed with the price and how every step of delivery I was kept informed.... See more

Company replied

Rated 5 out of 5 stars

I used charfleets fencing a few years ago & found them to be extremely helpful & accommodating. So when needed more panels they were the only company I wanted to use & they didn’t disappoint. Again we... See more

Company replied

Rated 5 out of 5 stars

Really great local company had some posts and fence panels delivered was notified every step of the delivery and delivery driver was very helpful. great service and quality product. would use again fo... See more

Company replied


Company details

  1. Fence Supply Store
  2. also in
  3. Fence Contractor
  4. Landscaping Supply Store
  5. Lumber Store

Written by the company

We are a family run business based on Canvey Island, Essex. We pride ourselves on delivering the very best quality materials at trade prices to both our residential and trade customer base, throughout Essex. We are passionate about customer service and aftercare, please see our reviews on the internet and various social media platforms to evidence. Please contact the office via email or telephone with any queries, where we will be happy to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

675 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(675)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Needed some concrete fence posts and gravel boards for a retaining wall. Charfleets offered the best price by some margin so I gave them a call to see if delivery was possible. Although I was out of their usual area, they were delivering the next day in kind of my direction so they agreed to do a one off drop for me. Even with delivery cost the price was still good and the goods were on my drive when I got home. All seems good quality and the double ended posts are a bonus as I'm cutting them in half. When I called, the staff were friendly and helpful, I'd happily buy from them again.

February 18, 2026
Unprompted review
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Reply from Charfleetsfencing

Hi Steve, thank you for the great review! We're pleased we could help with the delivery and that you're happy with the quality of the posts and boards. We really appreciate your support and look forward to helping you again in the future.

Katy | Charfleets Fencing

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Rated 5 out of 5 stars

Ordered on the Saturday delivered on…

Ordered on the Saturday delivered on Tuesday, nice to deal with a company that knows what there doing would definitely recommend.Danny

February 14, 2026
Unprompted review
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Reply from Charfleetsfencing

Hi Danny, thank you for your review! We're thrilled to hear you had a smooth experience and that everything arrived so quickly. We really appreciate your recommendation!

Chester | Charfleets Fencing

Rated 5 out of 5 stars

Highly recommend.

Started with a comprehesive quote, that was the best priced.
The job was the carried out by two gents can't remember their names but they did a great job in awful weather and then cleared up everything.
Good job well done and competively priced
Very satisfied.

February 5, 2026
Unprompted review
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Reply from Charfleetsfencing

Hi Mr Payne - We truly appreciate your recommendation and your kind words. Please don’t hesitate to get in touch if we can help again in the future! Adele @ Charfleets Fencing

Rated 5 out of 5 stars

5 Star from start to finish

fantastic professional service from the moment we made an enquiry and this continued right through the process, nothing was too much trouble from initial survey from Kevin ( us changing our minds a few times ) , kept up to date throughout the installation by Rob and the team ( we are relocating from Yorkshire to the area )so most of this took place whilst we were not in the area, after fit survey from Kevin , making sure we were happy with everything, which we were, all debris removed from site and left in good order, couldn't recommend Charfleets enough , Excellent job THANK YOU

January 26, 2026
Unprompted review
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Reply from Charfleetsfencing

Hi Mr Buckle - this is really lovely to hear! Kevin will be glad to hear his surveys and follow-up visits were appreciated and we will ensure to make Rob and the team know how much you valued the updates and their hard work on site.

Thank you again for your recommendation — it truly means a lot to the whole team at Charfleets. We wish you all the very best settling into your new home! Have a lovely weekend | Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Great service

Easy to order and excellent customer service. Very competitive prices and good quality fence panels. Quick delivery and would definitely recommend.

February 4, 2026
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for your kind review! 🙌 We’re delighted to hear that you found our ordering process easy and our customer service excellent. It’s great to know you’re happy with the quality, prices, and quick delivery. Your recommendation means a lot to us! 😊

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Rated 5 out of 5 stars

Excellent customer service and speedy…

Excellent customer service and speedy delivery. Repeat customer and will only use Charfleetsfencing! Highly recommend!

January 30, 2026
Unprompted review
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Reply from Charfleetsfencing

Thank you for the great review! We really appreciate your continued custom and are so glad you’re happy with our service and delivery. Looking forward to helping you again in the future! Laura @ Charfleets Fencing

Rated 5 out of 5 stars

Excellent service . Nice people

Very happy overall . Great value product . Excellent communications . The delivery driver was spot on and as I wasn't home was happy to unload and put my order in a safe place. Will def use again .

January 23, 2026
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for the great review Phil! We’re really pleased to hear you were happy with the product, communication, and delivery. I’ll be sure to pass your kind words on to our driver as well. We really appreciate your support and look forward to helping you again soon! Adele @ Charfleets Fencing

Rated 5 out of 5 stars

Five Star plus !!!

Five Star plus !!!
How amazing to come across a streamlined genuine company like this with real ethics and customer service! The whole process from making the first enquiry to job completion was smooth and seamless, any enquiries promptly dealt with.
Charfleetsfencing is a fabulous role model.
My fence looks exactly how I imagined it and fits into its surroundings like it has always been there. Outstanding job!!

January 14, 2026
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for taking the time to leave such a lovely review Silke! We’re really happy to hear that you had a smooth experience from start to finish and that the finished fence matched how you wanted it to be. Your kind words about our customer service mean a lot to our team. It was a pleasure working with you, and we really appreciate your support. Thanks again for choosing Charfleets Fencing! Katy

Rated 5 out of 5 stars

I wanted a quote for a new fence along…

I wanted a quote for a new fence along the back of my garden and along one side. Kevin came round, calling me to tell me when, and quoted the back but the side quote would not have been accurate because of trees. When I had them removed he came back and moved his guys around so that both the side and back fence could be done on the same day which was extremely helpful for me.
All through, the staff were helpful and informative at all times and the fitters completed a fine installation, even returning to the yard to get other items to make the job perfect. Would thoroughly recommend.

November 27, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you very much for taking the time to leave such a detailed review. We’re really pleased to hear that Kevin and the team were able to work around the tree removal and organise everything so the fencing could be completed on the same day. It’s great to know our staff were helpful throughout and that the fitters went the extra mile to ensure a perfect finish. Your recommendation means a lot to us, and we really appreciate your support. Have a wonderful Christmas - Katy @ Charfleets Fencing

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Rated 5 out of 5 stars

Excellent service

The service from Charfleets fencing and timber was excellent. Kevin, who came to give me the estimate was really helpful and gave me options on the work that I could have carried out. He understood exactly what I needed to be done. Robert, who carried out the work on my gates, went the extra mile to make sure that everything was easy for me. The admin girls were friendly and helpful. I’ve already recommended the company to friends.

October 23, 2025
Unprompted review
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Reply from Charfleetsfencing

Thanks so much for the lovely review! Great to hear that Kevin was able to talk you through the options and get everything just how you wanted. We really appreciate you recommending us to your friends — that is very appreciated | Adele @ Charfleets Fencing

Rated 5 out of 5 stars

excellent price and customer service

A small order for fence panels but still excellent customer service and the best price locally (unlike some of the other local 'cowboy' types with higher pricing and no idea how to talk to customers). Katy and Laura in the office were excellent at trying to find an earliest delivery slot and keeping me updated. Katy particularly friendly. Delivery person also polite, on time and helpful.

October 14, 2025
Unprompted review
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Reply from Charfleetsfencing

Thanks so much for the great review! We're really glad you had a good experience with us. Katy and Laura will be pleased to hear your feedback.
Happy to hear the delivery went smoothly too, we appreciate you choosing us. Hope to see you again soon!

Rated 5 out of 5 stars

Good quality and price

Ordered some fence panels (closeboard), concrete posts and concrete gravel boards and the quality and price were very good.
I don't often leave reviews but I think this company deserved a good review and I would recommend them (already have).

November 3, 2025
Unprompted review
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Reply from Charfleetsfencing

That’s brilliant to hear John – thanks so much for taking the time to leave us a review (especially since you don’t usually!). 😊 Really glad you were happy with the quality and price, and it means a lot that you’ve already recommended us too. Appreciate the support! Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Tried to order Sunday had a problem…

Tried to order Sunday had a problem with website trying to pay received a message this morning went back and paid at 7.40 monday delivered by 10am Monday what a service thanks to Katy for helping with paying on website thanks to charfleets fencing great service

October 27, 2025
Unprompted review
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Reply from Charfleetsfencing

Thanks so much for your lovely review John! 😊 We’re so glad everything worked out and that you got your order nice and quickly. Katy will be pleased to hear your kind words! Thanks again for choosing Charfleets Fencing — we really appreciate your support! Adele @ Charfleets Fencing

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Rated 5 out of 5 stars

Purchased fence products to install…

Purchased fence products to install myself
Excellent quality and first class customer service and delivery .

October 9, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you very much Stephen for your positive review. We are pleased to hear that you were satisfied with the quality of our fencing products, as well as the level of customer service and delivery you received. Your feedback is greatly appreciated, and we are glad to have been able to support your installation project. Should you require any further assistance in the future, please do not hesitate to contact us | Adele @ Charfleets Fencing

Rated 5 out of 5 stars

delivered on time and in a place i…

delivered on time and in a place i designated, good quality fencing

October 7, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you for your kind feedback Melvin. We are pleased to hear that the fencing was delivered promptly and to your designated location, and that the quality met your expectations. Should you require any further assistance or have additional needs in the future, please do not hesitate to contact us | Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Breath of fresh air and warm welcome in…

Breath of fresh air and warm welcome in the office.Great products and delivery was when they said.
Best price, I will be back.

October 2, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you so much Bruce for your lovely feedback! We're delighted to hear you felt welcomed and enjoyed both our products and service. Knowing we delivered on time and at the best price means a lot to us. We’ll be looking forward to your next visit! From all @ Charfleets Fencing

Rated 5 out of 5 stars

Good product good service

September 23, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you for your kind words! We're glad to hear you were happy with both the product and the service. We truly appreciate your support and look forward to serving you again! Adele @ Charfleets Fencing

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Rated 5 out of 5 stars

Excelent Service

Excelent Service, Reasonable prices, good quality.

September 18, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for your wonderful feedback! We're thrilled to hear you were pleased with our service, pricing, and product quality. Your satisfaction means a lot to us, and we hope to serve you again soon! Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Easy to order online

Easy to choose & order online, free delivery & courtesy call on the day with time slot. Lovely staff on the phone & a very nice, helpful delivery man.
Would thoroughly recommend this company.

September 16, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for your kind words! We're so pleased to hear that your experience—from ordering online to delivery—was smooth and positive. We'll be sure to pass on your lovely feedback to our team and driver. It means a lot to us that you'd recommend our company. We hope to serve you again in the future! Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Fence panels

Looking for quality fencing at a reasonable price. Charfleets were excellent. From ordering to delivery the customer service was superb. Can't fault them at all. Would definitely use again and highly recommend them.

September 12, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you John for such a lovely review, it is very much appreciated and we hope to see you again soon | Adele @ Charfleets Fencing

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