I very rarely leave reviews due to my busy lifestyle of running a business, working a full time job and raising a little boy but I genuinely feel the need to share what an excellent service Olivia a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used Charles & Dean on a couple of occasions, Tim has been absolutely fantastic in finding us the correct finance. I never felt pushed into anything and he was straight up front all the way,... See more
Company replied
Really helpful and patient responses from Dorian and the team at Charles and Dean, making the process of buying a new car very easy. The amount of scenarios they ran really helped me make the right de... See more
Company replied
Fantastic experience working with Dylan & Cameron, extremely helpful, they went above and beyond to keep me happy and clear any obstacles in our path. This is the first time I’ve used Charles & Dean a... See more
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Company details
- Finance Broker
- Alternative Financial Service
- Auto Broker
- Car Finance and Loan Company
- Non-Bank Financial Service
About Charles & Dean
Written by the company
About Us
At Charles & Dean, we offer finance solutions with a difference. We focus on you, and our knowledgeable specialists arrange bespoke and competitive finance packages suited to your unique circumstances. We pride ourselves in our approachable customer service.We can provide a range of independent finance options to help businesses and individuals thrive, from Asset and Vehicle finance through to Cash Flow finance.
We work collaboratively across all sectors, whatever your need – a specialist piece of equipment, new premises, increase innovation and growth reducing risk – we work to know you, tailoring solutions to enable your plans prosper.
We help individuals fund their dream cars whether it is a high value vintage car, supercar or daily run-around.
Through a network of trusted partnerships, in depth financial and market knowledge, we identify the best financial products and solutions that are right for you and your commercial needs.
Contact info
2, The Granary, Copthill Farm Enterprises, PE9 4TD, Stamford, United Kingdom
- 01780 763836
- info@charlesanddean.com
- charlesanddean.com
5.0
Excellent
950 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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They made everything easy to understand…
They made everything easy to understand and they were helpful from start to finish explaining everything and answering all questions there was no hard sale or constant pressure very pleased with the results which has helped my company massively.
May 29, 2026
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that our team were able to help guide you through our process, by making the information easy to understand and remaining communicative throughout. We would love to be able to support you again in the future!
Excellent service & would definitely recommend
I was referred to Charles & Dean to source funding for my vehicle purchase and I am glad I did. From the start Oliver was extremely helpful and very quick with responses in getting the finance quote and an agreement secured. Afterwards Gracie was then in touch to help me from that point through to completion. Both Oliver & Gracie were great, communication was brilliant and would definitely use them again.
May 22, 2026
Reply from Charles & Dean
Wow, thank you for such an incredible review Daniel! We are so pleased to hear that Oliver and Gracie were able to provide you with a quick and communicative experience. We would love to be able to support you again in the future! Enjoy the 3 Series!
Amazing customer service
Amazing customer service, great products and this resulted in me purchasing my dream car
May 21, 2026
Reply from Charles & Dean
Thank you for your kind review! We are so pleased to hear that our team were able to help aid you in purchasing your dream car whilst providing amazing customer service. We would love to be able to support you again in the future. Enjoy the Continental!
Reply from Charles & Dean
Thank you for your lovely words! We are so pleased to hear that our team were able to provide you with a great experience. Please reach out if you need support in the future!
Very helpful and quick service
Very helpful and quick service. Delivery on time as promised. Would recommend if looking to finance vehicle.
May 23, 2026
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear that our team were able to provide you with a quick and helpful experience. Please reach out if you need support in the future!
Reply from Charles & Dean
Thank you for your lovely review and continued support! We are so pleased to hear that our team were able to provide you with a positive experience! We would love to continue to support you again in the future!
Great service from Kevin and Gracie
Great service from Kevin and Gracie, fast efficient and very competitive. I would highly recommend them.
May 22, 2026
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that Kevin and Gracie were able to provide you with a fast and competative service! We would love to support you again in the future. Enjoy the Mulsanne!
Very helpful!
May 21, 2026
Reply from Charles & Dean
Thank you for your lovely words! We are so pleased to hear that our team were able to help! Please feel free to reach out if you need support again. Enjoy the Portofino!
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear that George provided you with a communicative and positive process. We would love to be able to support you again.
This is my second finance deal
This is my second finance deal, as I paid off the first one! Jack and Deborah are the perfect professionals everybody needs to make their fiance affordable! They are an absolute asset to Charles & Dean and a gift to anyone wanting unbeatable finance! I highly reccomend, if I could give them 10 stars I would! No doubt I will be using Charles & Dean in the future. Thank you so much, both!
May 20, 2026
Reply from Charles & Dean
Thank you for your lovely review and for returning to Charles & Dean! We are so pleased to hear that Jack and Deborah were able to provide you with such a positive experience. We would love to continue to support you again in the future!
Great communication at each step of the…
Great communication at each step of the process. A very easy and straightforward transaction.
May 20, 2026
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that our team provided you with a straightforward and communicative process. We would love to be able to support you again in the future.
Great Company & Service - Very Competitive Rates!
Oliver reached out to me having been a previous customer, and when I decided to buy a new car he provided me with several quotations before I finally found the car I wanted to purchase.
Oliver then worked alongside Beth to get the paperwork completed.
The service was friendly but more importantly it felt personal, something maybe lost these days in customer service with large companies and call centres.
My previous experience brought me back to this company as well as extremely competitive rates and there is a high probability I will return again.
I wouldn't hesitate to recommend this company with both Oli and Beth a credit to the company.
Thanks Again Oli & Beth
Iain Hughes
May 20, 2026
Reply from Charles & Dean
Wow, thank you for such an incredible review Iain! We are so pleased to hear that Oliver and Beth were able to provide you with a positive and personal experience, whilst ensuring that you got the best deal for your specific needs at great rate. We would love to be able to support you again in the future!
Tommy at Charles and Dean kept me well…
Tommy at Charles and Dean kept me well informed throughout the process of financing our Horsebox. Everything was handled in an easy to understand and professional manner.
I would thoroughly recommend their services.
April 20, 2026
Unprompted review
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that Tommy provided you with a professional and communicative experience. We would love to be able to support you again in the future.
Very helpful
Very helpful ! They manage to sort out the finance with good conditions for my R8 . Definitely know where to call if I’m getting another car
May 12, 2026
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that our team were able to get you a good deal! We would love to be able to support you again in the future. Enjoy the R8!
Best in the business
Best in the business, kept they're word and did what they said they would do and kept me informed if there was any changes along the way. Extremely happy.
May 16, 2026
Reply from Charles & Dean
Thank you for your lovely words! We are so pleased to hear that our team provided you with a positive and communicative experience. Please feel free to reach out if you need support in the future.
All staff extremely efficient
All staff extremely efficient , in particular Claudia & Deborah....
May 14, 2026
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that Deborah and Claudia provided you with an extremely efficient service! We would love to be able to support you again in the future!
Just wow
Just wow! Huge thanks to Jack and Deborah - seamless, painless and quick!! Excellent service
May 8, 2026
Reply from Charles & Dean
Thank you for your kind words! We are so pleased to hear that Jack and Deborah were able to provide you with a seamless and excellent service! Please feel free to reach out if you need support in the future.
Amazing very professional and always…
Amazing very professional and always keeping in touch with updates and progression with my finance, Deborah And Angus helped massively in making the process smooth and as quick as possible.
May 15, 2026
Unprompted review
Reply from Charles & Dean
Thank you for your lovely review! We are so pleased to hear that Deborah and Angus were able to provide you with a professional and communicative service! Please feel free to reach out if you need support in the future. Enjoy the 3 Series!
Great support and service
Dorian and Deborah provided me with an excellent service for the finance of my car. It was a rather long process purely because of the lender but they were always available for support and did everything they could to push forward and get the result. Would highly recommend Dorian and Deborah.
May 13, 2026
Unprompted review
Reply from Charles & Dean
Thank you for your lovely words! We are so glad to hear that Dorian and Deborah were able to provide you with a excellent and supportive experience! Please don't heistate to reach out if you need support again in the future.
Just financed my third car with Charles…
Just financed my third car with Charles and Dean. What an incredible company, amazing service, super quick turnaround times and nothing too much trouble for this amazing team. Special thanks to Kevin Calkiewicz who always goes above and beyond. Can’t recommend this company enough. Thanks guys.
May 12, 2026
Unprompted review
Reply from Charles & Dean
Thank you for your kind review for your continued support! We are so pleased to hear that Kevin and the team were able to provide you with a quick turnaround and amazing service! Enjoy the 750S!
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