charlesfarris.com Reviews 

18
TrustScore 4.5 out of 5

4.5

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Company details

Written by the company

The story goes back to 1845. Charles Farris created a brand that supplied pillar candles to some of Britain’s most important institutions, including Westminster Abbey and St Paul’s Cathedral. This historic London company is the ultimate candlemaker by appointment to Her Majesty the Queen. Our collection of luxury scented candles and reed diffusers is created by master blenders using traditional techniques and high-quality ingredients, drawing on over 170 years of experience. This meticulously crafted selection epitomizes a legacy of unique and beautiful scents. Our candles are encased in artisan, hand-finished glass. We have benefited from the knowledge passed down by generations of skilled candlemakers, allowing Charles Farris to remain an integral part of the London scene.


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4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.5

All reviews

(18)

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Rated 5 out of 5 stars

Outstanding service

Outstanding service! I ordered on the 23rd Dec at 2pm and received the candles at midday on Christmas Eve! These candles are superb quality - I was always a White Company fan, particularly of the Winter candle, but I shall be getting my winter candles from Charles Farris from now on - a stronger scent and in a beautiful glass jar.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Really good candles that smell wonderful and arrive on time and well packaged

I love scented candles. I came across this company when they had a stall at a famous flower show and loved the smell of their scented candles. They also provide excellent long candles for candle-sticks and chandeliers. Their candles last longer than similar priced competitors so are more cost-effective. I have ordered from them regularly since and have always been very satisfied with the candles.

November 18, 2023
Unprompted review
Rated 5 out of 5 stars

These are gorgeous candles!

We ordered quite a few candlesticks and worried over their condition upon arrival, but we needn't have worried. They were expertly packaged and are such a lovely shade of green and ivory - the shape and feel indicate excellent craftsmanship. We feel that this was money well spent. This is now our candle company.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Products

I have been buying these beautiful products for the last two years.
The reed diffusers give off a wonderful fragrance for months. Candles are amazing, The products are well worth ever price.
Thank you 🙏

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Having purchased Grand Cascade candle…

Having purchased Grand Cascade candle at a garden centre I was amazed at the scent throw as well as the gorgeous smell of what I can only explain is a burning log fire, smoky and deep and always buy from Charles Farris direct as good deals and prompt service. These are the best scented candles on the market by far.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

First rate product and service

I am based in the US and find ordering from Charles Farris as easy as ordering domestically. They process the order and ship immediately. I usually get my candles within a week. The packaging is excellent. I’m have never received a damaged product or had any confusion with billing. The quality of the candles is outstanding.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Beautiful products, I bought the reed diffuser and some tinned candles. I left a note on my order and a real person emailed me the next morning to answer my question.
The products arrived the next day and the reed diffuser is still giving off a wonderful fragrance weeks later.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Divine

I have been buying Charles Farris candles and room diffusers for a few years.
They are absolutely divine.
I have just ordered some candles for Christmas presents.

November 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service…

Huge fan of Charles Farris scented candles. Most recent order, one candle was broken during delivery. Received excellent customer service from Carolyn who resolved this issue and a replacement candle was received the very next day.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Superb quality candles

I love these candles; they are of superb quality, they burn beautifully for a long time, and best of all, they don't drip at all. Very neat. I am well impressed with them. Excellent service.

November 21, 2023
Unprompted review
Rated 3 out of 5 stars

Unfortunately I have been disappointed

Unfortunately I have been disappointed, I recieved my candle which I bought as a Christmas present but when it arrived it had scratch marks on the top looked like a second , so I have been in touch with sales returned the candle and I am waiting for confirmation they have sent another one

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

My new favourite candle

I've got a Charles Farris 3wick candle as a gift and I'm honestly obsessed! The scent is very strong and you can smell it in the room even with the candle unlit... I guess it's a matter of taste but I feel the portobello one is the perfect scent for my taste! Deffo recommend it

November 10, 2023
Unprompted review

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