Charmed Interiors Reviews 20

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bedding Store
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Gift Shop
  5. Home Goods Store

Written by the company

Located in Spalding, Lincolnshire, we offer a wide range of leading Brands, from Laura Ashley, Orla Kiely, Joules, William Morris just to name a few.... Offer a wide range of Bedding, Sheets, Mattress Protectors, Pillow and Duvets. We also stock Readymade Curtains, Poles and Nets, and also offer Made to Measure Curtains, Accessories and Blinds Large range of Towels, Cushions and Gifts.


Contact info

4.2

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently excellent

What a brilliant company, I've ordered lots of William Morris bedding from Charmed Interiors and the purchases have always been excellent quality and value, particularly in the sale, and delivered promptly. A really competent and professional service, thank you Charmed Interiors for a reliably positive experience.

January 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very happy!

Ordered pillows on Sunday & arrived on Tuesday, very well packaged containing details of order & letter from the company. Very happy with the pillows, service & the half price offer!

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

NOTHING LIKE THE PICTURE

Personally would not use this company again.
Bought bed set . The picture of it looked like a green shade and when it came it was grey ! Also did £30 sale price the quality didn’t look that good .
Contacted them and I was told, that was the manafactors photo and they couldn’t do anything about it and I would have to pay for P&P to return it !! This is not made clear !! And personally there was something wrong with it as it was misleading by the incorrect photo !!!!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Darren is very helpful

Darren is very helpful. All emails answered quickly. Always happy to help and the goods are dispatched quickly. The prices are very competitive and they have a vast range of quality bedding home wares and towels / sheets / sets are all excellent quality and well packed with minimum fuss. I live nowhere near but would choose them as my first choice for sheets bedding towels etc no hesitation

June 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fabulous Company - All Round!

I placed an order yesterday (Friday), and received it today. Great value for money products (I returned an Amazon order because of the saving I made on one of the three items). I wouldn't hesitate to buy from this company again!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

A Great British Institution

What can i say excellent range of Products, and unbeatable pricing with offers and discounts too. Customer Service Excellent, Communications excellent, fast Shipping, cannot rate this Company and its Staff highly enough. Would Highly recommend, you wont regret it. A Great Company, that is a pleasure to have done business with. Will certainly use them again

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Prices are extremely competitive

I recently purchased a super king duvet set Sanderson National Trust Catherinae Hay. I was shopping around for the best deal and managed to save over 30 pounds. Amazing value. Beautiful duvet set. I've not opened it yet as waiting on my new bed to arrive. I also had an additional discount for my first purchase. Free next day delivery service on my order. I do recommend and would definitely use this company again. Great communication and service.

October 9, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfect Service

Superfast delivery. I was delighted to receive my new curtains. I couldn’t get these anywhere and stumbled on Charmed Interiors by accident. They were out of stock everywhere else. Spoke to them on phone and they were really helpful, Fabulous curtains, fabulous price. I will purchase from Charmed Interiors again.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication & service

I rang Charmed interiors as I had seen a particular bedding that I’ve already purchased on offer & it is probably the best bedding I’ve bought. However the particular colour I wanted was no longer available but there was an alternative of the same bedding but different colour. I purchased it along with 2 free pillowcases which you normally purchase separately but were given as part of the deal. The lady who dealt with my query was most helpful & i ordered my goods on the the Thursday & next day I had the goods. 1st class in every way. Many thanks Charmed interiors. ⭐️⭐️⭐️⭐️⭐️

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Best ordering experience ever

Ordered yesterday after lunch, arrived early this morning - so impressed. The duvet cover is a gift for National Sleep day (15/3) and looks to be a quality item, no cheap buttons on this one.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Portuguese brushed cotton…

Excellent Portuguese brushed cotton sheets and pillowcases.
Superior quality than major competitors. Customer service was OUTSTANDING! Have added Charmed Interiors to my ‘favourites’. I don’t normally buy online, only if I cannot find what I want on the high street and then only with independent retailers such as Charmed Interiors.

February 28, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

Really disappointed in my order from…

Really disappointed in my order from this company have shopped with them before and ordered several orders for brand name products at great prices not this time ordered curtains which they stated were £220 marked down to £60 quality was not good when checking other companies they were selling them at low price and they never had been high price havecontacted customer trading standards .

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

My wife purchased a Catherine…

My wife purchased a Catherine Lansfield, signature collection king duvet set from Charmed Interiors Spalding Store.
When she got home she opened up the package and decided it wasn't quiet right for the room. Packed it all back up again and went to back to the shop to return and wanted to exchange with a different product, however, she had inadvertently not replaced the thin cardboard piece within the main clear plastic bag.
Although my wife had recently made several purchases, when she went to the shop, this missing piece of cardboard was pointed out by the assistant who said she would need to check with her manager. He wasn't in as it was a Saturday, but she said she would deal with it and call my wife back on the Monday.
No call back by 4.30pm so I phoned the shop to check. Assistant said her manager was not prepared to exchange the item for a different brand as the piece of card was missing from the packaging. I did again say that my wife had visited the shop several times recently and made several purchases.
I did say how disappointed I was with this stance and asked if the manager would call and explain himself why he had come to this conclusion. He did call and confirmed "this was his company policy" so basically No flexibility and No Exchange for a different item. I did suggest this would not encourage my wife to continue shopping with Charmed Interiors and his reply was "That's up to you".
So to conclude, we felt the stance was not portraying the type of customer service we hoped to receive as a repeat customer several time over and are most unlikely to ever purchase any more products from this shop. We do like to support local shops, but following our experience with Charmed Interiors they will NOT be one we support in the future.
Regards
Robert

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great priced Orla Kiely Curtains

Ordered Orla Kiely curtains from Charmed Interiors which were a great price on a half price offer for a 66'/90' pair of curtains. Ordering process really easy, got a confirmation text straight away, then a text from courier with a named day/time for delivery. Curtains delivered within a couple of days free of charge. Really nice product from a really nice little business would definitely use again. Have recommended to a colleague who has also placed an order.

March 26, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent prices & Excellent service

I ordered a set of curtains late morning on Wednesday. On Thursday morning they were delivered by DPD.

Not only do Charmed Interiors have very good prices, their mail order service is brilliant. Thank you Lizzie!

Thoroughly recommended!

February 3, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look