Charmed Interiors Reviews 20

What a brilliant company, I've ordered lots of William Morris bedding from Charmed Interiors and the purchases have always been excellent quality and value, particularly in the sale, and delivered promptly. A really competent and professional service, thank you Charmed Interiors for a reliably positive experience.

Ordered pillows on Sunday & arrived on Tuesday, very well packaged containing details of order & letter from the company. Very happy with the pillows, service & the half price offer!

Personally would not use this company again.
Bought bed set . The picture of it looked like a green shade and when it came it was grey ! Also did £30 sale price the quality didn’t look that good .
Contacted them and I was told, that was the manafactors photo and they couldn’t do anything about it and I would have to pay for P&P to return it !! This is not made clear !! And personally there was something wrong with it as it was misleading by the incorrect photo !!!!

Darren is very helpful. All emails answered quickly. Always happy to help and the goods are dispatched quickly. The prices are very competitive and they have a vast range of quality bedding home wares and towels / sheets / sets are all excellent quality and well packed with minimum fuss. I live nowhere near but would choose them as my first choice for sheets bedding towels etc no hesitation

Good quality sheets and customer service. Website well designed so easy to place order. Wish they wouldnt use DPD though as they are rubbish courier.

I placed an order yesterday (Friday), and received it today. Great value for money products (I returned an Amazon order because of the saving I made on one of the three items). I wouldn't hesitate to buy from this company again!

I cannot recommend this company highly enough. Great products and amazing customer service. Definitely my go to company.

What can i say excellent range of Products, and unbeatable pricing with offers and discounts too. Customer Service Excellent, Communications excellent, fast Shipping, cannot rate this Company and its Staff highly enough. Would Highly recommend, you wont regret it. A Great Company, that is a pleasure to have done business with. Will certainly use them again

I recently purchased a super king duvet set Sanderson National Trust Catherinae Hay. I was shopping around for the best deal and managed to save over 30 pounds. Amazing value. Beautiful duvet set. I've not opened it yet as waiting on my new bed to arrive. I also had an additional discount for my first purchase. Free next day delivery service on my order. I do recommend and would definitely use this company again. Great communication and service.

Superfast delivery. I was delighted to receive my new curtains. I couldn’t get these anywhere and stumbled on Charmed Interiors by accident. They were out of stock everywhere else. Spoke to them on phone and they were really helpful, Fabulous curtains, fabulous price. I will purchase from Charmed Interiors again.

I rang Charmed interiors as I had seen a particular bedding that I’ve already purchased on offer & it is probably the best bedding I’ve bought. However the particular colour I wanted was no longer available but there was an alternative of the same bedding but different colour. I purchased it along with 2 free pillowcases which you normally purchase separately but were given as part of the deal. The lady who dealt with my query was most helpful & i ordered my goods on the the Thursday & next day I had the goods. 1st class in every way. Many thanks Charmed interiors. ⭐️⭐️⭐️⭐️⭐️

Ordered yesterday after lunch, arrived early this morning - so impressed. The duvet cover is a gift for National Sleep day (15/3) and looks to be a quality item, no cheap buttons on this one.

Excellent Portuguese brushed cotton sheets and pillowcases.
Superior quality than major competitors. Customer service was OUTSTANDING! Have added Charmed Interiors to my ‘favourites’. I don’t normally buy online, only if I cannot find what I want on the high street and then only with independent retailers such as Charmed Interiors.

Really disappointed in my order from this company have shopped with them before and ordered several orders for brand name products at great prices not this time ordered curtains which they stated were £220 marked down to £60 quality was not good when checking other companies they were selling them at low price and they never had been high price havecontacted customer trading standards .

Really efficient and quick delivery. Price of goods was really competitive. Will definately use again.

My wife purchased a Catherine Lansfield, signature collection king duvet set from Charmed Interiors Spalding Store.
When she got home she opened up the package and decided it wasn't quiet right for the room. Packed it all back up again and went to back to the shop to return and wanted to exchange with a different product, however, she had inadvertently not replaced the thin cardboard piece within the main clear plastic bag.
Although my wife had recently made several purchases, when she went to the shop, this missing piece of cardboard was pointed out by the assistant who said she would need to check with her manager. He wasn't in as it was a Saturday, but she said she would deal with it and call my wife back on the Monday.
No call back by 4.30pm so I phoned the shop to check. Assistant said her manager was not prepared to exchange the item for a different brand as the piece of card was missing from the packaging. I did again say that my wife had visited the shop several times recently and made several purchases.
I did say how disappointed I was with this stance and asked if the manager would call and explain himself why he had come to this conclusion. He did call and confirmed "this was his company policy" so basically No flexibility and No Exchange for a different item. I did suggest this would not encourage my wife to continue shopping with Charmed Interiors and his reply was "That's up to you".
So to conclude, we felt the stance was not portraying the type of customer service we hoped to receive as a repeat customer several time over and are most unlikely to ever purchase any more products from this shop. We do like to support local shops, but following our experience with Charmed Interiors they will NOT be one we support in the future.
Regards
Robert

Ordered Orla Kiely curtains from Charmed Interiors which were a great price on a half price offer for a 66'/90' pair of curtains. Ordering process really easy, got a confirmation text straight away, then a text from courier with a named day/time for delivery. Curtains delivered within a couple of days free of charge. Really nice product from a really nice little business would definitely use again. Have recommended to a colleague who has also placed an order.

I ordered an Amada Holden bedding throw, the service and fast delivery was first class.

I ordered a set of curtains late morning on Wednesday. On Thursday morning they were delivered by DPD.

Not only do Charmed Interiors have very good prices, their mail order service is brilliant. Thank you Lizzie!

Thoroughly recommended!