Charmoo Reviews 50

This company has VERY reasonable rates. I had them make the vintage frames with progressive RX. They came today and the product looks high quality and the progressive RX with add on readers were perfect. Cost was less than 1/2 what lenscrafters wanted. Manufacturing and shipping takes about 3 weeks but if you want a selection not offered by other then Carmoo.com is the place to go. Thanks for a good job.

These glasses worked out better than I expected! They were great for driving and sightseeing on my trip to Italy. They allowed me to see the road and my dashboard/maps. The photochromic lenses made it so I didn't have to swap between glasses and sunglasses all the time.

5 stars for the customer service, it was seriously great. They responded quickly and sorted out my invoices for me.
EDIT: I just read through the other reviews on here about customer service and they are totally accurate. Stellar experience

Its easy for us consumers to deal with, hassle free and customer friendly

I just wanted to take a moment to sincerely thank you for your incredibly quick response and the way you handled the issue with my glasses. Your prompt attention and professionalism made all the difference, and I truly appreciate how smoothly everything was resolved.

The Product I received were as advertised and service has been wonderful.

Do not order from Charmoo unless you know you will absolutely love the frames. I ordered non prescription lenses and 2 frames. I did not like the fit or quality and reached out to get a return label to send them back. They sent me a mailing address and said that the return postage was my responsibility. I went to UPS and they want $256 for shipping 2 frames back to them in China. I am in Iowa btw.

The customer service and feedback is priceless

These are wonderful glasses and easy to order. Customer service was wonderful and replied within 24 hours. I highly recommend this company to anyone needing a pair of these wonderful glasses.

These glasses are a game changer. I bought them because I’ve seen a lot of advertisements for these very special glasses and a few that I bought didn’t do anything they promised. The Charmoo does everything it promised. I can see both for reading and distance, and the glasses change color inside and outdoors. Moreover, I needed to speak with customer service and every time they responded immediately with fabulous advice. Thank you so much Charmoo for your wonderful service and the product. I highly recommend this to anyone looking for new glasses at a reasonable price. I almost forgot to mention these glasses are very fashionable. So on a scale of one to 10 these glasses as far as I’m concerned are 100.

Steven J Eichberg, Esquire

I am very happy with my Sinjin glasses purchased through Charmoo. They have great stylish high quality frames not seen on other sites. They were the only ones who could manufacture a > -10.00 lenses with 1.74 high index. I had a small issue when they arrived. I took a few pictures and sent an email to customer service. They replied almost instantly and offered to simply replace with a new pair. The replacements are perfect. The glasses have excellent optics. The shipping times are accurate on the website and a little long since they are from overseas but worth the wait. There is excellent tracking information. I would high recommend Charmoo and plan to purchase from them in the future.

They worked with me to expedite the shipping.

Edit: I made this review as they said if I do, I'd get expedited service for no extra cost. Now, I'm not sure if this order was actually expedited, but I informed them I needed them by Sept 5th and it is now Sept 9th and I've not received my glasses. As such, I've downgraded my rated from 5 stars to 3 but it could go lower as I've still not received them.

They have made it real easy to order glasses. A great section of frames to choose.
Thank u Charmoo for making me look so beautiful!!!!

Charmoo’s quality of glasses is very impressive and the customer service is top notch. They were quick to respond to my issue with support and resolution.
V. Costa

Slight problem with order because of error on my side. They were easy to work with, problem was quickly resolved. Great customer service!

Prompt answers to my questions regarding frame size.
Prompt Delivery.
Glasses exactly as they appear on site.
Fit well. I'm really pleased!

Excellent & lightening fast responses with help.

Charmoo was very helpful when I had made a mistake ordering my first pair of eyeglasses. They took good care of me!

Customer service, excellent. Glasses came yesterday they fit perfect and look amazing. I had a question about sunglasses to go over the glass frames they replied right away. I for sure will be back

I just received my 2 new pair of glasses today.
I love them! The prescription is perfect in both
pairs, they get dark really fast when in the sun and back to normal inside. The staff are quick to respond to any questions and very kind and helpful. Quick service, well packaged. I will definitely tell everyone of my great experience.