"I can't thank Ginny Pattni enough for their incredible support. She was always available to answer my questions, no matter how small, and consistently went above and beyond to make sure we felt comfo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Justin. He was polite, kept reminding me of policy matters, assisted in tenant negotiation, and helped finalize the rent arrangement smoothly.
I highly recommend Chanelle Da-Silva. She helped in several occasions and was prompt in responding to my questions.
I was dealing with Chanelle De silva since more than 2 years ago she helped us a lot in sorting out the problems and good interactions
Sandeep arora
We have had a great experience with Chase Evans, especially with Amruta. She has always been professional, friendly, and incredibly helpful. Amruta is always available whenever we have a question or need assistance, and she consistently goes above and beyond to resolve any issues quickly and efficiently.
Huge thanks to Kevin Chidi for his help. He made everything smooth, stress-free and was always quick to respond to our questions no matter the day. Thanks!
We've recently moved into a new flat managed by Chase Evans at Pan Peninsula, and Kevin Chidi, our lettings agent, has been outstanding from the very beginning.
His professionalism and excellent communication have made the entire moving process smooth. He has always responded promptly, kept us informed, and been approachable whenever we've had questions.
What has stood out most is his reliability. If Kevin says he'll follow up on something, he does. He consistently follows through on his commitments, which has given us real confidence that we can rely on him.
Based on our experience so far, we would highly recommend Kevin Chidi and the Chase Evans team to anyone looking for a professional, responsive, and trustworthy letting agent.
I dealt with Justin. He was very diligent in following up to ensure we are informed of the contract renewal for our property and what steps were required under the new Tenancy laws. He also gave us good advice on what market rents are like and what could be a possible outcome for us few months down the line if we cancelled current tenancy and waited to get a new tenant. Excellent service.
As a landlord, we have had the great pleasure of having Mint Mok as our Property Manager recently, managing all our properties and we have been extremely impressed with the level of service she has provided.
Mint is exceptionally responsive, efficient, and, most importantly, a genuine problem solver. She takes ownership of issues and follows them through to resolution, giving us confidence that our properties are in good hands.
We also greatly appreciate her patience, professionalism, and understanding. She always takes the time to keep us updated on our property matters and is willing to answer our questions promptly and thoroughly. Her proactive communication and dedication have made managing our properties a much smoother experience.
We are truly grateful for all of Mint's hard work and commitment, and we look forward to continuing to work with her for many years to come.
Kin was brilliant. To be point and informed us clearly about the RRA changes.
We are very happy with the service and updated information provided by Abhijit of the Renewals Department at Chase Evans!
Kevin Chidi was fantastic throughout the entire process of helping us find our new flat. He is professional, knowledgeable, and clearly very experienced. His in-depth understanding of both the building and the local area made the whole experience much smoother and gave us confidence in our decision.
He also went above and beyond to coordinate and resolve the small challenges that came up along the way, making what could have been a stressful process feel seamless. We really appreciated his responsiveness and support throughout.
We are grateful for all of Kevin's help. I would highly recommend him to anyone looking for a reliable and experienced rental agent.

Reply from Chase Evans
Very helpful and fast response from Amruta Satia.

Reply from Chase Evans
Thank you so much to Mint Mok for so kindly helping me navigate the stress of losing my housekeys this week and all the information she provided on getting everything replaced! Really appreciate the speed of replies and all the helpful information.

Reply from Chase Evans
The laws recently changed, and my Renewal coordinator, Kin, is so helpful and patient in explaining the key changes and their impact. Further, Kin not only let us know the market rate but also proposed what best suits our case, not to mention prompt updates the negotiation with our tenants. Thank you so much!

Reply from Chase Evans
Kin Lee has been a fantastic Senior Renewals Coordinator for us.

Reply from Chase Evans
Thank you, Chayane Cummings, for being my Property Manager. Throughout my tenancy, you were efficient, responsive, and made the whole process smooth and time-saving. I also appreciate your prompt handling of my deposit release. Thank you for your support and excellent service!

Reply from Chase Evans
Very good experience with Kevin C. - he is extremely warm and helpful, guides you in the right direction and does his best to ensure everything is arranged well. I am thankful for his support! :)

Reply from Chase Evans
Really helpful and fast responses from Kin. Thank you

Reply from Chase Evans
Our property manager Mint has been great, responsive, clear communications, proactive. Much better than our last property manager, would’ve rated 2 if this was still the case.

Reply from Chase Evans
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.