Chase Evans Reviews 

Great experience and service of the agency! Had been very helpful and organised. Well done to Max Watson especially for his support

Moving with the Chase Evans City & Aldgate branch has been an absolute nightmare. They used a pristine virtual tour and listing to actively hide a severe, permanent iron burn in the carpet to induce us into signing the tenancy agreement.

Worse, the property was handed over with multiple urgent maintenance failures, despite head office claiming it was ready for occupation. The ensuite shower thermostatic valve is completely broken and blasting unregulated, scalding hot water, presenting an active safety hazard. The shaving socket in the ensuite is dead, historic black mould was camouflaged rather than treated, paint is actively flaking off the ceiling, bathroom surfaces are permanently stained, and door handles are physically peeling apart.

To top it off, the branch withheld critical building moving and parking restrictions until days before our move, causing massive logistical distress. Escalations past local branch management to senior executives have resulted in bureaucratic stonewalling. A formal case has been filed with The Property Ombudsman. If you expect professional standards, look anywhere else.

I’d say chase evans have been a great support over all but id like to specifically mention Mr.Kevin chidi. He has been consistently in touch with me and has been supporting me alot specially on getting my deposit back. He is very responsive and serious about my problems. I would love to get my next apartment from chase evans again for this support. I have also spoke about it to mr kevin for this years rental.

I've dealt with Ginny on two separate occasions when I was looking to buy a flat and both times she was my favourite agent. Extremely helpful and diligent, goes above and beyond, truly cares about providing a good service. Recommended!

Thank you Grant and Shahid for finding tenants for our property so quickly. Really appreciate your dedication and efficiency.

I’ve generally had a good experience with Chase Evans managing my property. Whether it’s tenant queries, repairs or the day to day management of the property, things have been dealt with properly and rent payments have generally been made on time.

Thank you too to Chanelle Da Silva Laires, who has always been helpful, responsive and keeps me updated whenever anything needs my attention.

Chanelle handles things professionally, and it’s reassuring knowing the property is being looked after properly. I’d happily recommend Chase Evans to other landlords.

Chase Evans is my property agent in the UK taking care of my two properties in London. The property manager has been very professional, responsive and diligent in handling the tenant check out process of one of my properties. His response was very fast and the follow up has been quite thorough.

Have been a tenant for over 5 years with Chase Evans and although some initial concerns around the turnover in property management which made complicated following up with matters I must say I am satisfied with their current level of attention, responsiveness ans care when it comes to any issues, questions or duties. Special mention to our property manager, Mint Mok and their sales manager, Immanuel Teferi.

Kin Lee has helped me with renewing contract for the last few years - he is exceptional with reminders, general communication and follow ups.

My experience with Chase Evans was honestly horrible. They wasted a lot of my time and energy. I attended viewings for both flats in person. For the first one, everything seemed finalised, only for the landlord to suddenly decide to move in at the last second. After that fell through, they offered me a second flat, which I also went to view, but this time the landlord rejected my application because my salary wasn’t deemed sufficient, even though I had a guarantor lined up who would have covered the full cost of the property.

What was most frustrating is that the agency doesn’t seem to run a proper, thorough check on guarantors before submitting applications to landlords, so you end up finding out too late that your application is essentially dead in the water. On top of that, the landlords they work with seem unreliable and prone to changing their minds at the last minute, which makes the whole process even more stressful when you’re trying to secure a place to live on a timeline

We have been working with Chase Evans for quite sometimes now especially with Mr Mint Mok who is our property manager. He is always been responsive, very patient and very efficient. Any issues are handled quickly and it is clear that he genuinely cares about looking after the properties. It has been a pleasure working with him and we really appreciate the excellent service he has provided to us so far.

Matthew has been very proactive and efficient in solving the issue we had with the payment of Management fees. Thanks for Matthew’s top rated service as always. We have peace of mind with our property portfolio handled by Matthew.

Kevin had kindly assisted me with renting out a property very quickly. He was super quick with the paperwork and in responding to my questions which was so helpful. Even when I had to cancel at the end, he was very supportive and understanding.

Great service from Justin. He was polite, kept reminding me of policy matters, assisted in tenant negotiation, and helped finalize the rent arrangement smoothly.

I highly recommend Chanelle Da-Silva. She helped in several occasions and was prompt in responding to my questions.

I was dealing with Chanelle De silva since more than 2 years ago she helped us a lot in sorting out the problems and good interactions
Sandeep arora

We have had a great experience with Chase Evans, especially with Amruta. She has always been professional, friendly, and incredibly helpful. Amruta is always available whenever we have a question or need assistance, and she consistently goes above and beyond to resolve any issues quickly and efficiently.

Huge thanks to Kevin Chidi for his help. He made everything smooth, stress-free and was always quick to respond to our questions no matter the day. Thanks!

We've recently moved into a new flat managed by Chase Evans at Pan Peninsula, and Kevin Chidi, our lettings agent, has been outstanding from the very beginning.

His professionalism and excellent communication have made the entire moving process smooth. He has always responded promptly, kept us informed, and been approachable whenever we've had questions.

What has stood out most is his reliability. If Kevin says he'll follow up on something, he does. He consistently follows through on his commitments, which has given us real confidence that we can rely on him.

Based on our experience so far, we would highly recommend Kevin Chidi and the Chase Evans team to anyone looking for a professional, responsive, and trustworthy letting agent.

I dealt with Justin. He was very diligent in following up to ensure we are informed of the contract renewal for our property and what steps were required under the new Tenancy laws. He also gave us good advice on what market rents are like and what could be a possible outcome for us few months down the line if we cancelled current tenancy and waited to get a new tenant. Excellent service.