Chase PMC Ltd Reviews 198

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and thorough from start to finish. Many highlight the staff's helpfulness, patience, and attention to detail, making the entire process reassuring and easy to understand. Reviewers particularly appreciate the clear explanations, comprehensive reports, and practical advice provided, which instilled confidence in their property decisions. People also noted the excellent communication throughout the process, with staff always available to answer questions and offer guidance.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as professional, reliable, and... See more

Staff

Users describe positive interactions with staff, with many expressing huge thanks to the team for their... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the explanations of potential... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ka is super helpful and detailed-oriented. He guided us through the whole process step-by-step and has been very patient wi the all our questions, even giving us tips on what to pay attention to in ou... See more

Rated 5 out of 5 stars

Using Chase PMC was invaluable for our new build. Their thorough inspection caught numerous issues we would have missed, giving us immense peace of mind. Highly recommend!

Rated 5 out of 5 stars

Ka and Ashley are very helpful and efficient. The survey to the flat I intended to buy completed in 10 days from the day I contacted them. They arranged the survey smoothly with the agent and had... See more

Rated 5 out of 5 stars

It’s our first time hiring Ka. He is professional and quick to respond. His knowledge is valuable to us as it’s we are first time buyer. The report he provided is detailed but at the same time easy to... See more


Company details

  1. Surveyor
  2. Building Consultant
  3. Building Inspector
  4. Property Management Company

Written by the company

We are a RICS Regulated surveyor firm station in London. We provide professional snagging list, Level 2 Home Buyer Report (Survey only) and Level 3 Building Survey. We also provide professional project management in construction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional service

Very professional service. The survey report is in great details highlighting all the problems with associated cost for repair. It is very helpful to me in making a well informed decision. Highly recommended.

June 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Helpful Level 3 survey

Helpful Level 3 survey – highly recommend!

Very happy with the amazing service from Chase PMC Ltd. Ashley and Ka were incredibly helpful with my Level 3 report.

They took the time to answer my random questions and explained everything in the paperwork so clearly.They gave me super practical tips on how to fix a minor rising damp issue and how to boost the EPC rating. They also have good connections with the professionals like conveyancer or trade person that you can ask for a referral, but there was absolutely no pressure to use them. It is so rare to get such honest, reliable advice without the pushy sales pitch. Huge thanks to the team!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ka and Ashley have been very helpful…

Ka and Ashley have been very helpful throughout the entire service.

The property I bought was non-standard construction that would need a structural report to guarantee the mortgage. When I approached Ka and Ashley for the level-3 survey, they recommended not to rush to book in the level-3 survey with them, but iron out the structural survey (which requires a separate engineer with MICE, FICE, MIStructE, FIStrucE qualification) first so that in case the structural report does not pass, I don't have to pay the level-3 survey unnecessarily. I appreciate with their advice to think from my toe.

Prior to the level-3 survey was carried out, Ka would ask what I want him to pay specific attention to. Right after the survey on the day, he would give a de-brief so I could have the understanding how it went right away before the report was ready the week after. When the final report is ready, we had a virtual meeting to go through the report. Ka was very detail to explain to the questions that we had, and the meeting was even overran a bit.

Overall I am very pleased with the service Ka provided. Highly recommended.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. The surveyor showed great integrity, providing a completely honest and meticulous assessment of the property. Their attention to detail was outstanding. I was particularly impressed by the clear explanations of the potential issues and the actionable advice offered on how to handle them. A professional and reliable service from start to finish

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from the house…

Excellent service from the house surveyor. They were professional, thorough, and explained everything clearly in a way that was easy to understand. Very helpful and reassuring throughout the process

March 31, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Efficient and comprehensive property survey done

Ka’s survey was thorough and professionally delivered. The report clearly assessed both the interior and exterior of the property, with careful attention to structure, condition, and maintenance. Key issues were identified and explained in a way that was easy to understand, with useful context and practical recommendations provided.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and quality service

I had a really great experience with Ka from Chase PMC Ltd.

As a buyer, the whole process can feel quite overwhelming, but Ka made things much easier for us. His report was very clear and well-structured, highlighting the key issues while also putting them into perspective, so we didn’t feel unnecessarily worried.

What we appreciated most was how patient and helpful he was in answering our questions. He explained everything in a very clear and practical way, which gave us much more confidence in understanding the condition of the property and what to look out for next.

The inspection was thorough, and the follow-up advice on what to check with solicitors and contractors was genuinely useful.

Overall, we feel much more confident moving forward thanks to his support. Really grateful for his help and would definitely recommend Ka to anyone going through a property purchase.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently engaged a surveyor to inspect a property for me, and I am extremely satisfied with the service provided. From start to finish, the surveyor demonstrated a very high level of professionalism, attention to detail, and responsibility.

The inspection was carried out thoroughly and carefully, with no aspect of the property overlooked. The surveyor was very meticulous and ensured that every important detail was properly checked and recorded.

What impressed me most was how clearly and comprehensively the findings were explained. All the information provided was well-organized and easy to understand, which helped me gain a much clearer picture of the property condition and what to watch out for during the buying process.

Throughout the entire process, the surveyor was very communicative and reliable, always keeping me updated and making sure I understood each stage of the inspection and reporting.

Overall, I feel much more confident and informed about the property purchase thanks to this excellent service. I would highly recommend this surveyor to anyone looking for a trustworthy, detailed, and professional property inspection.

March 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional service, recommended!

Ka was extremely responsive, reliable, and professional throughout the entire process. The report was detailed and delivered promptly, which gave me confidence in understanding the property condition clearly.

Communication was smooth and efficient, and Ka was always available to answer questions and provide guidance.

Highly recommended for anyone looking for a thorough and trustworthy survey service.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Second time appointment and highly appreciated the services

This is the second time we have appointed Chase PMC as our surveyor for a property purchase. Once again, we were highly impressed by Ka’s professionalism and his attentiveness to our requests. We particularly value the detailed post-survey call, which provided us with invaluable insights into the property and enabled us to make well‑informed decisions. We sincerely thank Ka for his support and would not hesitate to recommend Chase PMC to our friends.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Ka was extremely thorough and attentive to every detail, ensuring that all aspects of the inspection were carefully covered. He took the time to answer all of our questions patiently and clearly, making sure we understood the findings. The report he provided was comprehensive yet straightforward, allowing us to quickly identify the key issues with the property. Highly recommended!

January 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

High-quality, & trustworthy

I recently engaged Chase PMC Ltd to conduct a level 3 property survey, and the experience has been excellent from start to finish. The surveyor delivered a level of professionalism, clarity, and technical depth that exceeded my expectations. Highly recommended.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Surveyor. Highly Recommended!

Excellent service from start to finish. The surveyor Ka was extremely thorough and professional, paying close attention to detail and ensuring nothing was overlooked. When the seller was slow to respond, Ka's team consistently chased updates and kept everything moving. They're on time, highly responsive, and very reliable. I felt well-informed throughout the process and would not hesitate to recommend them.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Their survey was thorough and well explained. Very good attention into details. Their advices were quite valuable. Very pleased with their service.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Clear and professional throughout

We had a Level 3 survey completed and were very satisfied with the service. The report was thorough, well presented and easy to follow, with clear explanations that helped us understand the condition of the property and differentiate between normal age-related features and issues worth monitoring.

We also appreciated the professional communication throughout, including prompt responses to our questions. This gave us real confidence in our decision-making.

Overall, a highly competent and reassuring survey service that we would happily recommend to others.

December 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service! The survey was very detailed and thorough - they were extremely attentive & meticulous. Communication was easy, with clear explanations throughout. They provided incredibly helpful advice that far exceeded our expectations. Great value for money too. Highly recommended!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Nice and clear

This overall experience with Chase PMC was nice and legit.

Ka was very helpful and patient in answering our questions, and provided feedback and observations in a friendly, professional way.

I’d definitely recommend this company’s services, especially if you’re new to the UK and looking for someone who understands the bigger picture of the property market here and what us buyers are usually expecting.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Super impressed!

Ka was really helpful, was really thorough, and detailed with checking the house. Guided us through each step, especially with things to look out for. Thank you so much!

November 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look