Gorgeous photobook! I have used chatbooks a couple of times now to create custom comic books with my art, and they have always turned out great. However, I do wish I could control the size and posi... See more
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See what reviewers are saying
We love Chatbooks! The hardcover books are the perfect way to preserve memories, especially for someone who had a deep love for old school photo albums. Easy to create. I like the option to add captio... See more
Company replied
I found the response time for help frustrating. Also once I hit order, I realized I missed some photos and wrote them to unlock it. The reply Teo several days (which included a weekend) and unfortunat... See more
Company replied
Proceed with caution.... HIDDEN subscription and expiration dates. I ordered a 12 pack of books 3 years ago. I ordered 2 of the 12 books. The creation process is easy but limited. I never knowingly ag... See more
Company details
Written by the company
Subscribe to your life! Don't miss a single silly, fun, loving moment - print your everyday magic! We offer Monthly Subscription Books, one-time Classic Books, and more.
Contact info
River Run Drive 5314, 84604, Provo, United States
- chatbooks.com
3.8
Great
2K reviews
Replied to 8% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chatbooks
Thank you, Leslie!
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Chatbooks printed a fantastic memory…
Chatbooks printed a fantastic memory book ! A true treasure! The photo quality is great and the paper is nice and the hardbound book is solid. Love this 10 X 10 book, with room to write titles and names and personalize! Super easy to order, and a surprise presentation box made it special for gift giving.
July 2, 2024
Reply from Chatbooks
We're thrilled to hear you had a great experience! Thank you for the kind review.
Long time customer
I have ordered from Chatbooks for years and I have been very happy with the photo books. The customer service is very good, they are responsive and helpful.
July 12, 2024
Reply from Chatbooks
We appreciate your kindness!
Reply from Chatbooks
We love that your experience was a great one! #HappyChatbooking
photo book
The process of making a photo book is simple. The quality of the printing is great.
June 28, 2024
Reply from Chatbooks
We're happy to hear you had a great experience, thank you!
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Reply from Chatbooks
We're sorry you haven't received your book yet, Leah! I have sent you an email to get this taken care of for you. Thanks!
One of the photos did not turn out…
One of the photos did not turn out well, my baby’s face was cut off. I’m hoping to call CSR to get some clarification if it can be corrected
July 5, 2024
Reply from Chatbooks
Thank you for sharing your feedback with us. We're sorry to hear about your disappointment. It looks like we are in contact with you already to correct the cropping mistake and get that photo fixed! Please be sure to look through the book preview moving forward as that will show exactly how your photos will print out.
Reply from Chatbooks
So glad you're here, Lauren!
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Reply from Chatbooks
We love that your experience was a great one! #HappyChatbooking
Great gifts!
I have purchased the mini chatbooks twice for gifts. Both were well received! I have seen the finished product too. Very well done! Definitely a great gift!!
June 23, 2024
Reply from Chatbooks
Thank you so much for your kind review! #HappyChatbooking
So easy and user friendly!
The ease of making my first Chatbook made this experience great.
June 22, 2024
Reply from Chatbooks
Thanks for the review, Tracie! Please don't hesitate to reach out to support@chatbooks.com to let us know what we can do to give you a 5-Star experience. We're always here to help!
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Reply from Chatbooks
We love that your experience was a great one! #HappyChatbooking
To order a month book
Well, I have been working on this for quite a while and I still can’t figure out how to order a book. I think it should be clearer.
June 25, 2024
Reply from Chatbooks
Thanks for the review, Shirley. I have sent you an email to walk you through ordering a book. Be on the lookout! I look forward to assisting.
Book was super dark
Book was super dark. Pictures were not the same color as the actual pictures at all. They were much darker.
June 25, 2024
Reply from Chatbooks
Thank you for sharing your feedback with us! We love that you love Chatbooks but so sorry about your experience. I have just sent you an email to take a further look into those dark photos. Thanks again!
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Reply from Chatbooks
Thank you so much for your kind review! #HappyChatbooking
I LOVE the idea of having Chat Books
I LOVE the idea of having Chat Books! I also love the back to back pics on each page of my chat books! I've ordered & received 4 of them & my pics came out really dark! That's what I don't like about my chat books!
June 21, 2024
Reply from Chatbooks
Thank you for sharing your feedback with us! We love that you love Chatbooks but so sorry about your experience. I have just sent you an email to take a further look into those dark photos. Thanks again!
Picture book
The ease of putting the picture book together and how fast the shipping was!
June 21, 2024
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