⭐☆☆☆☆ (1 Star)
⭐☆☆☆☆ (1 Star)
I am very disappointed with my experience.
I purchased 250 ChatGPT Credits after reaching my included Codex usage limit. From my perspective, the credits appeared to be exhausted almost immediately after I started using Codex. I contacted support multiple times, provided my payment receipt and invoice, and asked for a detailed explanation of how the credits were consumed.
While support confirmed that the credits had been added and were later shown as fully consumed, they were unable to provide request-by-request usage details or a breakdown of how the credits were used. I repeatedly received automated responses before my case was escalated.
My main frustration is not only about the credits, but also the lack of transparency regarding credit usage and the difficulty of reaching a human support agent.
I hope OpenAI improves its billing transparency, provides clearer usage reporting, and makes it easier for customers to speak with a human specialist when billing disputes arise.




